Seapoint Clinic Reviews 

31
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great first visit at Seapoint Clinic in Sandyford. Dr Alison was very professional and clearly explained all the required treatments. Dr Olena did and excellent job - she gave me back a fantastic smi... See more

Company replied

Rated 5 out of 5 stars

We are very pleased about the Seapoint Clinic and the care that our kids received from Dr Damien Smith and Ms Asmahan. The kids were spoiled with attention (sugar free lollypops, balloons, stickers... See more

Company replied

Rated 1 out of 5 stars

A few years ago I arranged a full implant replacement with Seapoint Dental. The price somehow went from €28000 to €35000. The work went on for months. Ten teeth, two top and bottom both sides, and two... See more

Company replied

Rated 5 out of 5 stars

Brought my children to see Dr Damien Smith — one child in particular is usually very nervous — and I was so impressed with how calm and comfortable they all were. The dentist was incredibly patient, r... See more

Company replied

Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Orthodontist

Information provided by various external sources

Dentists. Profile, treatments and fees with special offers.


Contact info

4.0

Great

TrustScore 4 out of 5

31 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(31)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Service

I had an outstanding experience at Seapoint Clinic. From the moment I walked in, the staff made me feel welcome and comfortable. The front desk team were friendly and efficient. All staff were fantastic. I had a checkup and a hygiene and am absolutely thrilled with my experience. If I could give 10 stars I would!!!

19 February 2025
Unprompted review
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Reply from Seapoint Clinic

Thanks so much for your 5* review.

Rated 5 out of 5 stars

Excellent service

Visited the clinic recently and had hygiene followed by the teeth whitening. It was excellent, no pain or sensitivity and there was a nurse with me in the whitening room during my treatment. I felt very comfortable and the whole experience was top class. Highly recommend. Both of my children also went through orthodontic treatment with Dr Jim and Rachael and the treatment was second to none.

10 December 2024
Unprompted review
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Reply from Seapoint Clinic

Dear Deirdre, Thanks so much for your lovely review.

Rated 1 out of 5 stars

No respect

I misrecorded my appointment date and didn’t show. A genuine mistake. Their reaction was deliberate. I had to pay a deposit to make a new appointment. I pointed out I was a good customer who spent literally thousands of euros in their clinic. To no avail. So I went ahead with the new appointment and after treatment told the dentist of my disappointment with their conduct. He basically shrugged his shoulders. I’ve waited to see if there would be a belated apology but no dice.
I won’t be back.

25 November 2024
Unprompted review
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Reply from Seapoint Clinic

Hi there, I am very sorry to hear about your negative experience. Having investigated the issue it appears you specifically requested that staff not remind you of appointments and did not wish to receive our text reminders. As a result of that you missed an appointment and the dentist, nurse and admin team were unavaiable to care for other patients as a result.. Standard clinic policy is that where a patient fails to attend we take a deposit for future appointments. I am sorry you didn't feel the policy is appropriate but it is applied universally and it is common practice for clinics. We did not charge you for our lost time and only requested a deposit to reserve time in the future.

Rated 5 out of 5 stars

Great place!

Great place!
Went in for a consult with Dr. Vaidas and Gina. They were both amazing!

3 October 2024
Unprompted review
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Reply from Seapoint Clinic

Dear Kevin, Thanks so much for your lovely review!

Rated 5 out of 5 stars

My experience at Seapoint dental was…

My experience at Seapoint dental was exceptional. I was greeted by a lovely young lady named Chloe she was very patient and kind as I explained how nervous I was. I was extremely impressed how professional everyone was.

2 December 2024
Unprompted review
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Reply from Seapoint Clinic

Thanks so much Yolanda, we are so delighted to hear you got ojn so well. Chloe is so lovely and she will really appreciate your kind words.

Rated 5 out of 5 stars

Everyone was so friendly and patient

Everyone was so friendly and patient. Normally going to the dentist is a bit daunting for me but I felt so comfortable here!

20 November 2024
Unprompted review
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Reply from Seapoint Clinic

Thanks so much Angela. You have made our day!

Rated 1 out of 5 stars

2k of composite bonding chipped twice

Awful customer service and awful quality. Zero ownership or accountability by the clinic when I was dissatisfied. I had 4 composites done. One chipped after one week and another chipped 9 months later. These are supposed to last 5 years. When I complained I was told to go elsewhere by the owner Clodagh as the dentist that did my bonding no longer works at the clinic. Other experiences I had over the years was being double booked on arrival and told to come back another day by reception. Long waits in the waiting room. Being told I’d be contacted regarding a consult and not being contacted on two separate occasions. Arriving at the door to be told my dentist was not in work for the day, I was seen by another dentist for a consult that I paid for and when I went to book for the service they told me to come back in for another consult and tried to charge me again. When I complained about all of the above, the owner Cloadagh said ‘it seems we can’t satisfy your expectations and it’s best you go elsewhere’. They wouldn’t even repair my chipped tooth at Seapoint.

6 May 2024
Unprompted review
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Reply from Seapoint Clinic

We have replied to this on Google Reviews where you made multiple entries.

Rated 2 out of 5 stars

Incorrectly told I wasn’t suitable for orthodontic work

I’ve been to the Seapoint Clinic for regular hygienist appointments and always found them good. I decided to have orthodontic work done to improve my smile. First I had to see a periodontist, who established my gums were stable. However when I saw the orthodontist at the Seapoint Clinic she told me I wasn’t suitable for any treatment unless I had surgery on my jaw (!)
I sought a second opinion at a very well established orthodontist in the Northbrook Clinic and have just finished my treatment with him. Perfect smile. No surgery.
I’d recommend anyone seeking orthodontic work to check out other providers too.

20 July 2023
Unprompted review
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Reply from Seapoint Clinic

Hi there, Sorry to hear you were unhappy with the orthodontist opinion. Every orthodontist has a different view on potential results with or without surgery. In her opinion the results would be better with surgery. Very happy to hear you got the results you were looking for. You should note that there are several orthodontists at Seapoint Clinic. They work independently of each other and are available for second opinions should they ever be requested. Warm regards.

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