SEALEY Reviews 911

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and robust construction. Many appreciate the excellent value for money, finding the tools to be competitively priced for their quality. The customer service is frequently highlighted as outstanding, with people commending the helpfulness, quick responses, and efficient resolution of issues. However, some customers expressed dissatisfaction with certain products, citing issues such as items arriving damaged, specific tools not performing as expected, or a lack of replacement parts for older products. The pricing of some items also generated mixed opinions, with a few people finding them expensive.

What people talk about most

Product

Reviewers mention positive feedback about products. Many customers praise the quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the tools,... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the good and reasonable prices, with some... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received Motorcycle Centre Stand Moving Dolly yesterday (bought via Machine Mart). An excellent piece of kit, well made and sturdy, very rapid delivery too! One minor criticism, I bought it to use... See more

Company replied

Rated 5 out of 5 stars

Bought this drill sharpener after reading reviews on Google and utube,also purchased two extra grinding wheels as spares,have so far sharpened about 20/30 drill bits various sizes,very pleased with en... See more

Company replied

Rated 5 out of 5 stars

Sealey tools provide the very best in quality and availability. From entry level hand tools to professional level equipment not mention consumables. Incredible service and support and all levels of wa... See more

Company replied

Rated 5 out of 5 stars

I often try out cheap tools to see if they can work and this sometimes goes wrong, sometimes badly wrong. In general, I avoid brands due to the premium they charge to cover costs unrelated to product... See more

Company replied


Company details

  1. Tool Manufacturer
  2. Automotive Repair Equipment Wholesaler
  3. Equipment Supplier
  4. Garage Equipment Wholesaler

About SEALEY

Written by the company

SEALEY™ - The Tool Company

Professional tools & workshop equipment specialists

Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.

Aftersales Service

As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

911 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Purchased an air drill

Purchased an air drill. Good quality, quick service. Can't go wrong.

14 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Happy to help. Thanks for the great 5 star review Adam!

Rated 5 out of 5 stars

I purchased a foot pump recently

I purchased a foot pump recently. The pressure gauge didn't work. I contacted Sealey directly and gave the details. Sealey dispatched a replacement product immediately, free of charge - no fuss, no bother. Excellent customer service. Five stars.

14 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

We pride ourselves on our personal customer service and are happy to have resolved the issue promptly for you. Thank you very much for your 5 star review!

Rated 5 out of 5 stars

A brand you can trust I make YouTube…

A brand you can trust I make YouTube videos so needs tools that work without failing & if they do no arguments lifetime warranty with selected products

They literally have probably the biggest range of products you could ever want what’s not to love 5⭐️⭐️⭐️⭐️⭐️

7 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for the fab review and pointing out the benefits of our Lifetime Guarantee on Hand Tools.

Rated 5 out of 5 stars

Worth the money!

Well made with a lot of capacity - I was able to get the contents of 3 older toolboxes into the large drawers. The drawers themselves are smooth to pull out and glide easily back in. All in all, I am glad I went with Sealey.

2 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thrilled that you're impressed, and thank you very much for your 5 star review Allan!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I had a problem with a soldering iron that I bought last year. The contact us form on their website was very easy to find which is not usually the case, I sent en email and received a reply within hours. I sent a picture across and the product was replaced free of charge and the replacement arrived the next morning. Much better than I was expecting, they go above and beyond.

28 March 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Happy to help. Customer service is at the forefront of what we do. Thank you for your excellent 5 star review.

Rated 5 out of 5 stars

No Hassle Warranty and they mean it

Bought a Sealey AK693 1/2” socket set many years ago.

Anyway, after years of pretty hard use 2 of the sockets cracked which is fine. It’ll happen eventually to any brand of sockets.

Contacted customer services and they sent out replacements free of charge the same day.

They arrived quickly. When they say “ No hassle, no quibble, lifetime warranty” they mean it.

Great tools, great price, great warranty.

Keep your super cheap junk tools, I’ll be sticking with Sealey branded tools.

26 March 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review to highlight our Lifetime Guarantee on hand tools. We pride ourselves on our personal customer service and are happy to have resolved the issue promptly for you Matthew.

Rated 5 out of 5 stars

Great value for money

Great products and excellent customer service and fast delivery service. Bought to replace Socket Sets as these have a lifetime warranty which is great if you break one it will be replaced peace of mind

19 March 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your fab review and pointing out the benefits of our Lifetime Guarantee on Hand Tools. We pride ourselves on our personal customer service and are happy to have helped you out Paul.

Rated 5 out of 5 stars

Satisfied Customer

Been a sealey customer for few year now and tools are great, do the work and don't the me down

21 March 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review Miguel!

Rated 5 out of 5 stars

I have always bought sealey welders…

I have always bought sealey welders since the 1980s,they are very robust and cause the minimum of problems in fact I have never had one out of action,i have just bought a new supermig130,it had a fault but a new one was delivered the next day and its just done a days work without a hitch,the service has always been excellent.

19 March 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review and welder recommendation. We pride ourselves on our personal customer service and are happy to have resolved the issue promptly for you John.

Rated 5 out of 5 stars

Excellent products

Excellent products. Which I would recommend.

9 March 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star recommendation Mr Rhodes!

Rated 1 out of 5 stars

total garbage brought a trolley jack a…

total garbage brought a trolley jack a few months of using the seals went they replaced it the the bolts and main supports feel apart and it was just out of warranty so badly made not fit for purpose sealed didn't won't to help the second time

21 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention Ann. If you could please get in contact with our Customer Service Team by calling 01284757500 or alternatively emailing support@sealey.co.uk they will be happy to find a resolution for you. Thank you.

Update 17-03-25. Thank you for getting back in touch with our Customer Service Team and we are happy to have resolved the issue by way of a FOC replacement Trolley Jack for you. If you have any other problems, please don’t hesitate to contact us. Thanks.

Rated 5 out of 5 stars

10.8V 2Ah Lithium-ion for SV10.8 Series

Bought a electric impact wrench 14 months ago, never even used it everyday, always made sure the battery was charged , now 14 months later wrench doesn't work , battery won't charge . Think the warranty period should be for longer than 12 months as now its likely I have to purchase a replacement battery . The wrench was brilliant.The battery should have lasted longer in my opinion . Quite disappointed.
Update : sealey have taken care of my query and have been kind enough to assist me . Many thanks to the sealey team .

28 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your feedback Colin. We would like to investigate the issue further, so if you could please get in touch with us on 01284757500, or by email to support@sealey.co.uk we can put it right for you. Thank you.

Rated 5 out of 5 stars

Exceptional value

I don't know how they do it for the price. Have just purchased a 3-way grease gun. Solidly built and nice and smooth to operate. As with all my Sealey purchases, I'm really impressed with the quality for the price. Thank you!!

26 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

You are very welcome Gary. Pleased you're happy with your new Grease Gun and thank you very much for the 5 star review.

Rated 5 out of 5 stars

First class Sealey quality.

Competitive price, easy online purchase, quick delivery. I bought a Sealey RoadStart RS1.v4 in 2011. It was superb quality, got myself, family and friends out of trouble many times and eventually expired in September 2024. It lasted thirteen years! I maintained it exactly as directed in the Sealey owners information sheet charging it regularly and it served me fantastically well. As a result of my experience, I bought a new RoadStart RS1v5 to replace my old one. I'm hoping this one lasts as long as the first. I recommend this product very highly.

20 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for taking the time to leave a 5-star recommendation about your trusty Sealey Roadstart Peter.

Rated 5 out of 5 stars

Fantastic product

Fantastic product, sturdy and well made, what more do you need.. Oooo good value too 👍🏻👍🏻.

15 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you so much for your 5 star review Michael!

Rated 5 out of 5 stars

Not my first and not my last.

Not my first and not my last purchase from my go-to tool supplier. 1st class delivery and customer service as you'd expect.
Thank you Sealey

3 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

You are very welcome Richard. Thank you very much for your 5 star review.

Rated 5 out of 5 stars

Cant fault sealy

Cant fault sealy, I had a problem, phoned and got instant pick up not once but both times I phoned, spoke to a great advisor, explained my trouble and within minutes fixed. Absolutely brilliant service. Other company's take note ^^

14 February 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Happy to help. Customer service is at the forefront of what we do. Thank you for your excellent 5 star review Colin.

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