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Review summary
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Reviews shaping this summary
These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more
Company replied
Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏 As to the coffee you’ll ha... See more
Company replied
Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflat... See more
Company replied
Company details
About Sea Island Coffee
Written by the company
Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.
We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.
We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.
Contact info
164 Old Brompton Road, SW5 0BA, London, United Kingdom
- 02032420936
- info@seaislandcoffee.com
- seaislandcoffee.com
4.6
Excellent
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Young lady in the shop(pe)
Young lady in the shop(pe)
that morning was very cordial and knowledgeable. She took the time to discuss some coffees of interest to me. I bot Galapagos, St. Helena and Nepal. I've tried them all by now and they are all very good. I'll keep an eye out for what is available online. I have a lot of Puerto Rican coffee to go through before l place any new orders, however. I usually drink 2 or 3 cups a day so it will take a while.
27 June 2025
Reply from Sea Island Coffee
Hi Craig, Thank you for your lovely review. We’ll be sure to pass your wonderful feedback on to Antonia – she’ll be delighted to hear it. We’re so pleased you’re enjoying the coffees and look forward to welcoming you back when you’re ready for more.
The Sea Island Team
Every order from Sea Island Coffee has…
Every order from Sea Island Coffee has been a pleasure.
3 July 2025
Unprompted review
Reply from Sea Island Coffee
Hi Oliver, Thank you for taking the time to leave us this review. We’re so pleased to hear that every order has been a pleasure and that you’ve enjoyed the coffee!
The Sea Island Team
Reply from Sea Island Coffee
Thank you for the 5-star review!
The Sea Island Team
Great gift ideas for coffee…
Great gift ideas for coffee lovers.Order arrived very quickly.
Coffee was perfect.
27 May 2025
Reply from Sea Island Coffee
Thank you for your review! We’re pleased to hear you found the perfect gift and that everything arrived quickly. If you ever need recommendations or have any questions, we’re always happy to help.
The Sea Island Team
Did not meet expectations
I was so excited to try Sea Island Coffee largely because of the great reviews, and I saw the store while walking by. I'm a coffee-lover and have a soft spot for unique and rare beans.
That said, Sea Island didn't quite meet my expectations for the Nespresso capsule versions. I got the discovery set, and their bestselling pods are bland in the flavour profile. There's no flavour to taste, and they don't taste amazingly with milk. For Nespresso capsules in London, Ueshima Coffee Company is significantly better, and cost £3 each box while these ones cost me £19 each that I'll never get back.
27 June 2025
Unprompted review
Punctual. A gift.
12 June 2025
Reply from Sea Island Coffee
Hi David, Thank you for leaving us a 5-star review! We hope the gift was enjoyed.
The Sea Island Team
The delivery was quick
The delivery was quick, and the coffee was amazing. It was very well packaged.
12 June 2025
Reply from Sea Island Coffee
Thank you for the 5-star review. We're delighted to hear your great feedback on our Wild Kopi Luwak Coffee!
The Sea Island Team
The Jamaica blue mountain coffee was…
The Jamaica blue mountain coffee was flavored which was not expected from my side , in addition the coffee are expensive
6 June 2025
Really great coffee
Really great coffee, beautiful packaging and the perfect Father’s Day gift for my dad. Thank you!
11 June 2025
Reply from Sea Island Coffee
Hi Sophie,
Thank you for the 5-star review. We’re thrilled to hear the Jamaica Blue Mountain pods made the perfect Father’s Day gift! So pleased you loved the packaging too.
The Sea Island Team
Reply from Sea Island Coffee
Hi Miika,
Thank you for the review – we hope you're enjoying the Galapagos coffee!
The Sea Island Team
Reply from Sea Island Coffee
Hi Assad, Thank you – we're glad you're enjoying the coffee!
The Sea Island Team
Reply from Sea Island Coffee
Thank you for leaving us a 5-star review!
The Sea Island Team
Cannot fault the service or the product…
Cannot fault the service or the product but the price is very high.much more expensive than any other brand. Makes me ration my consumption.
2 June 2025
Reply from Sea Island Coffee
Hi Bernard, Thank you for the 5-star review – we’re pleased you’re happy with the capsules and our service. When it comes to pricing, we always aim to keep things consistent and try to change prices as infrequently as possible. Some origins have risen in recent years due to rising costs of coffee and shipping, especially for rarer, more remote regions. That said, our capsule prices have remained unchanged for quite some time. We appreciate your understanding.
The Sea Island Team
Reply from Sea Island Coffee
Hi Murray,
Thank you for the 5-star review! Great to hear you’ve been happy with the coffee, fast shipping, and our service - always happy to help with any enquiries!
The Sea Island Team
Delicious!!!
Sea Island Coffee is genuinely some of the best coffee I’ve ever had. The quality of the beans really comes through in every cup, it’s smooth, rich, and packed with flavour without being too bitter or strong.
Tried several different capsules and each one was unique in its own way, you can tell they’ve put real thought into the blends. It's a massive step up from the usual supermarket stuff and has totally ruined regular coffee from anywhere else for me too.
The packaging is gorgeous, which made the whole experience feel so luxurious.
If you're into coffee (aren’t we all?!), definitely give this a go. Seriously delicious and I never thought I’d like coffee black, but turns out I do when it’s “proper coffee"!!
30 April 2025
Reply from Sea Island Coffee
Hi Rosanna, Thank you so much for this lovely review. We’re thrilled to hear how much you’re enjoying our Luxury Capsule Collection Box – and the packaging too! If you’d like any recommendations on what to try next, we’d be more than happy to help!
The Sea Island Team
This place is amazing
This place is amazing! They offer the best coffee and outstanding customer service via telephone and email!
The coffee is top notch and well priced!
I highly recommend.
21 May 2025
Unprompted review
Reply from Sea Island Coffee
Thank you so much for your 5-star review! We're thrilled to hear you’ve been enjoying our coffee and that the team have been able to help you choose some unique coffees to try.
The Sea Island Team
Reply from Sea Island Coffee
Hi Ana, Delighted to hear your great feedback! Thank you.
The Sea Island Team
Reply from Sea Island Coffee
Hi George, Thank you for continuing to choose Sea Island – it’s been a pleasure having you with us over the years. We hope you’re enjoying the Wild Kopi Luwak from your most recent order!
The Sea Island Team
Reply from Sea Island Coffee
Hi Lauren, We're pleased to hear you've been enjoying the Galapagos and Jamaica Blue Mountain capsules. Thank you for leaving us a 5-star review!
The Sea Island Team
Reply from Sea Island Coffee
Hi Sue, We're so pleased to hear you've been enjoying the JBM capsules and our service – thank you for the great feedback! We really appreciate it and look forward to your next order.
The Sea Island Team
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