Kathryn our Surveyor was amazing. She was very polite, professional, courteous and easy to talk to. Kathryn even pointed us towards things which we had not noticed before in relation to the house. The... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A survey was organised with sdl through nationwide. Communication with them was good through a message system then a phone call to rearrange the date given as I would be at work through the week. The... See more
Company replied
Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great... See more
Company replied
Paul called prior the survey taking place to make me aware he was attending and to give him a call back on that number if I had any questions once I'd received the report back. The report was efficie... See more
Company replied
Company details
Written by the company
Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.
Contact info
3-4 Regan Way, Chetwynd Business Park, Chilwell, NG9 6RZ, Nottingham, United Kingdom
- 0345 308 5010
- info@sdlsurveying.co.uk
- sdlsurveying.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Great service
Text messages let me know the date and the night before I got a 2 hour time slot. The surveyor arrived within the allocated slot and was polite and efficient. The survey was sent to my lender later that same day. Very efficient
29 December 2025
Unprompted review
Reply from SDL Surveying
Thank you, Paul, for taking the time to leave a review. It's always great to hear our surveyors are polite and efficient!
Kind regards,
SDL Surveying
Prompt and efficient
Prompt, called in advance. Was polite and surveyed my house efficiently. Made me aware of his plans in advance of starting the process and was very friendly.
29 December 2025
Unprompted review
Reply from SDL Surveying
We're happy to hear you found our service efficient and the surveyor friendly, Maria. Thank you for taking the time to leave a review.
Kind regards,
SDL Surveying
Really positive experience
Really positive experience. Ric let me know when he was on the way and was very polite and professional. Thank you
24 December 2025
Unprompted review
Reply from SDL Surveying
Hi James,
Thank you for your review – we'll pass your comments on to Ric!
Kind regards,
SDL Surveying
Professional and good communication
Professional and good communication
22 December 2025
Unprompted review
Reply from SDL Surveying
Thank you for taking the time to leave a review, Ryan. It's great to hear you found our service professional.
Kind regards,
SDL Surveying
The surveyor was very professional and…
The surveyor was very professional and personable.
We were going away, but the company responded immediately, to complete the survey within two days. This was of great help and ensured our mortgage offer was not delayed.
17 December 2025
Unprompted review
Reply from SDL Surveying
Hi Christine,
Thank you for taking the time to leave a review!
We're pleased to hear you managed to book an appointment with us so quickly.
Kind regards,
SDL Surveying
Friendly
Friendly , prompt professional service, survey was carried out within given time frame.
I would highly recommend this company for efficient service with no problems or delays.
20 December 2025
Unprompted review
Reply from SDL Surveying
It's great you were so happy with our service, Debbie. Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
Very professional and friendly service
Very professional service. Managed to get an appointment easily, which I received a two hour time slot for the day before as promised. Appointment was on time and person was friendly and efficient. Very respectful and also showed his ID on arrival. Very happy with the service.
19 December 2025
Unprompted review
Reply from SDL Surveying
Hi Rachel,
It's great to hear you were happy with the service from booking to appointment. Thank you for taking the time to leave a review.
Kind regards,
SDL Surveying
The lovely chap who came to do the…
The lovely chap who came to do the valuation was so lovely and really friendly! He was quick but really thorough and asked a lot of detailed questions. Great service!!
19 December 2025
Unprompted review
Reply from SDL Surveying
Thank you for taking the time to leave a review, Nickie. We're pleased you found our surveyor friendly and the service detailed!
Kind regards,
SDL Surveying
5 Star for SDL Surveying
I had a fantastic experience with SDL Surveying and couldn’t be happier with the service provided. From start to finish, the team were extremely humble, polite, and professional. Communication was absolutely excellent — I was kept informed at every step of the process, which gave me real peace of mind.
They took the time to explain everything clearly, were very responsive to any questions, and delivered the survey promptly and to a very high standard. It’s clear they genuinely care about their clients and the quality of their work.
I would highly recommend SDL Surveying to anyone looking for a reliable, professional, and customer-focused surveying service. Outstanding service all round.
18 December 2025
Unprompted review
Reply from SDL Surveying
Hi Rahul,
Thank you for taking the time to leave a review. It's always great to hear customers are happy with the service we've provided.
Kind regards,
SDL Surveying
Easy to arrange… on time and professional
The appointment was arranged very quickly. The time slot was kept to. The surveyor was very thorough and respectful in terms of accessing my property.
16 December 2025
Unprompted review
Reply from SDL Surveying
Hi Alison,
Thanks for leaving a review!
We're happy to hear that you were pleased with the promptness of the booking process and found the surveyor to be thorough and respectful.
Kind Regards,
SDL Surveying
Polite prompt and fair
Polite prompt and fair. That's what you really want. 5stars
18 December 2025
Unprompted review
Reply from SDL Surveying
Hi Pete,
We're glad you were pleased with the service and found the team to be polite and prompt.
Thank you for leaving a review!
Kind regards,
SDL Surveying
I had a valuation today and the…
I had a valuation today and the experience from start to finish was brilliant. Friendly service with an explanation of everything being done, couldn’t be better.
17 December 2025
Unprompted review
Reply from SDL Surveying
Hi James,
It's fantastic to hear that you were pleased with the valuation process. We're glad you found the service to be friendly and the surveyor was able to explain everything to you thoroughly.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Really polite and professional!
Really polite, on time and very considerate. Very professional.
17 December 2025
Unprompted review
Reply from SDL Surveying
Hi Ian,
We're happy to hear that you found the surveyor to be polite, punctual, and professional.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Very friendly
Very friendly, professional and worked swiftly. Thanks again!
17 December 2025
Unprompted review
Reply from SDL Surveying
It's great to hear that you found our team to be friendly and professional. Thank you for leaving a review!
Kind regards,
SDL Surveying
Arrived on time in the booked slot well…
Arrived on time in the booked slot well mannered polite
15 December 2025
Unprompted review
Reply from SDL Surveying
Thanks for leaving a review Zafer! We're happy you were pleased with the service.
Kind Regards,
SDL Surveying
Reply from SDL Surveying
Hi Tina,
We're happy to hear that you found the surveyor to be friendly and efficient!
Thank you for leaving a review.
Kind regards,
SDL Surveying
Very punctual and professional.
Very punctual and respectful of the property. A nice and professional interaction. 100% satisfied with the experience.
15 December 2025
Unprompted review
Reply from SDL Surveying
Thank you for taking the time to leave a review. It's great to hear you were pleased with the service of our surveyor.
Kind regards,
SDL Surveying
Gentleman very polite and professional
Gentleman very polite and professional. Had done his homework on my home, and already knew the dates of extensions and building work carried out. Very happy with the service from SDL.
11 December 2025
Unprompted review
Reply from SDL Surveying
Hi Paul,
We're pleased to hear our surveyor had done his homework. Thank you for taking the time to leave a review.
Kind regards,
SDL Surveying
Professional polite and friendly valuer
Professional polite and friendly valuer
Would use this company again.
11 December 2025
Unprompted review
Reply from SDL Surveying
Thanks for taking the time to leave a review, Vicky. We're happy to hear you were pleased with the service of our surveyor.
Kind regards,
SDL Surveying
Knew survey was happening today
Knew survey was happening today, just didn't know a time it was happening at, which would have been helpful, as it made surveyor late for another appointment. Surveyor was very efficient and polite.
11 December 2025
Unprompted review
Reply from SDL Surveying
Hi Andrew,
We're sorry to hear that the time slot wasn't communicated correctly to you.
If you haven't already, please get in touch to raise a complaint with our customer relations team at customerrelations@sdlsurveying.co.uk, with the full property address or reference number, and we will look to review the case further and take actions to improve our service.
Kind Regards,
SDL Surveying
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