Kathryn our Surveyor was amazing. She was very polite, professional, courteous and easy to talk to. Kathryn even pointed us towards things which we had not noticed before in relation to the house. The... See more
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Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.
3-4 Regan Way, Chetwynd Business Park, Chilwell, NG9 6RZ, Nottingham, United Kingdom
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Tanya was lovely, came and carried out the survey to the property. Very kind and polite

Reply from SDL Surveying
Paul called prior the survey taking place to make me aware he was attending and to give him a call back on that number if I had any questions once I'd received the report back. The report was efficient and detailed and Paul Fieldson was happy to answer any questions when I did call back.
Would recommend again,

Reply from SDL Surveying
I had a visit from Gareth Leeman at SDL Surveying today for my remortgage valuation. He was absolutely brilliant—very professional and polite. He made the whole process quick and stress-free, which I really appreciated. Gareth is a fantastic representative for SDL and I’d highly recommend him

Reply from SDL Surveying
I recently purchased a large (and expensive) property and decided to invest in a Level 2 survey for peace of mind. It cost around £1,000 — but unfortunately, it turned out to be money wasted.
The report came back stating there were no concerns. Naturally, I felt reassured and moved in expecting everything to be in good condition.
That couldn’t have been further from the truth.
Since moving in, I’ve discovered multiple issues that were completely missed. The most serious is significant damp in my son’s bedroom coming from the roof. A builder has since confirmed this is a long-standing issue and should absolutely have been identified during the survey.
What’s worse:
* The survey report explicitly states there were no issues with the roof or chimney.
* The previous owner confirmed that a prior buyer had flagged this exact issue in *their* survey before pulling out.
So this was clearly not a new or hidden problem.
I raised this with SDL, providing evidence, but they have done everything possible to avoid taking responsibility. It feels like they’re quick to take your money, but the actual inspection is superficial at best. I’ve even been told the surveyor barely entered the loft — despite it being fully boarded and easily accessible.
I am now pursuing this through the small claims court on my solicitor’s advice.
I’m sure I’ll receive a standard corporate response directing me to their complaints process — which I am already following — but I want to warn others:
If you’re considering using SDL, please think again.
This experience has been incredibly stressful and costly, and it could have been avoided with a thorough, professional survey.
Avoid.

Reply from SDL Surveying
Had the pleasure of dealing with Leanne G from SDL twice now for level 2 home buyers surveys and we are blown away with the amount of time Leanne spent going through queries surrounding the survey months after she completed her property report. She is a credit to your company and I can honestly say if I’m ever in a position to need a home buyers report in the future, I would only go back to SDL with the service we received from Leanne alone.

Reply from SDL Surveying
The company were very flexible and offered an earlier appointment time to suit our circumstances.
Surveyor was friendly and professional. It was very informative as he explained how the survey was completed

Reply from SDL Surveying
Lindsey came to survey the house and was absolutely fantastic. She had such a professional and kind manner in all that she did, she was thoughtful considerate and exceptionally polite. She was great in making sure she worked round our baby napping. We couldn’t recommend her services more!
What a joy she was welcoming her into our home. We felt in very good hands.
Thank you

Reply from SDL Surveying
He came on time and carried on doing his job

Reply from SDL Surveying
The gentleman that came out was very knowledgeable and made it a pleasurable experience

Reply from SDL Surveying
The surveyor was friendly , professional ,knowledgeable, and informative . He has done a detailed survey of the property understanding the importance of valuation of the property . He has done the survey with the concern , not just for the sake of doing it . His smile throughout the inspection , from visiting the garden area to climbing on the stairs to loft was making is feel comfortable . We found easiness with him. Thank you .

Reply from SDL Surveying
Good communication via text, phone about appointment date by "SDL Surveying team" and then on day of survey call before visit by surveyor Mr. Gill who arrived in allocated time slot. Mr Gill our Surveyor was amazing, polite, professional, courteous and easy to talk to.
He did proper detail survey, photos & documentation and the results were uploaded on the same day and was in line with our expectation.
Definitely recommend SDL Surveying more and thank you so much Mr. Gill.

Reply from SDL Surveying
Very polite, introducing himself, thorough, quicker than I thought, but checked everywhere.

Reply from SDL Surveying
Prior to visit kept up to date with texts of arrival. Arrived on time and was quick and efficient.

Reply from SDL Surveying
The valuer arrived on time and was very friendly and polite.
He did the valuation professionally and it was sent to the lender very promptly.
Thank you very much.

Reply from SDL Surveying
Edward provided us a great detailed survey for the house we’re looking to buy, and was happy to follow up with us on the phone with any questions we had. Highly recommend - thorough, friendly and professional.

Reply from SDL Surveying

Reply from SDL Surveying
Very professional and friendly. Explained everything as I've not been through this process before. Thank you for easing my nerves and making everything run smoothly.

Reply from SDL Surveying
Professional and polite surveyor. The process was quick and non disruptive. Worth recommending.

Reply from SDL Surveying
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