Sculptique Arg Myshopify Reviews 3

Placed what I thought was a one time order. But some how I wound up with TWO subscriptions for a product that does not work. I tried canceling but as of yet no one has responded with confirmation of my cancelation.

Sculptique is a scam company based in hiding subscriptions until charges and shipments are already made. They have a 60 day money back guarantee but do not issue a return label for shipping. The product is worthless.

Genuinely the most frustrating experience. I didn't realize I was signing up for a recurring subscription. I sent a request to cancel via email on Jan 18th because despite what they say, the website does not allow you to manage your subscription. On Feb 5th I received a response suggesting I could skip or pause. I replied the same day stating "I would like to cancel". A week later, a charge was on my credit card for another order. When I contacted them, they said that my order was processed (Feb 10), prior to the cancellation processing (Feb 25), therefore they couldn't do anything about it... nevermind that I clearly stated in my original request on Jan 18th earlier that I wanted to cancel, and again on Feb 5th. They would not explain why it took so long to process my cancel request and they could not point to a policy that states they require a month notice to cancel. They did suggest I could return the product for a refund BUT the shipping would be my cost. I find this lack of accountability disgusting. I will also note that my original purchase was a 3 month supply. It took 3 weeks to arrive and then a week later they were shipping me another 3 months supply. Why would you have monthly recurring orders on a 3-month supply? I've seen this exact entire process from other supplement companies - they're following an intentional method to rip people off, it's a scam. Beware.