Not having a great experience so far
Not having a great experience so far, I ordered through a Facebook advert, I did all my usual checks and everything appears ok, but my order has been stuck at getting my order ready for over a week now.
I attempted the hello@ email they provided, but got a message back saying it was undelivered due to spam or virus suspicions.
I attempted using the contact us form but it wasn’t clear if it worked.
I am trying a new email for support@ but again no clear this was received, but I didn’t get the bounce back saying I’m sending spam or have a virus. So just waiting on that to see what happens.
At the time of writing this review I am coming up to 2 weeks with no contact since the order email.
Update: I’ve had to use the fraud protection on my credit card to get my money back. Still no communications since the original dated email.