ScrewfixWardrobes.com Reviews 511

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered the sliding doors and track from Screwfix and the internal drawers and hanging rails from Screwfix Wardrobes. It seemed odd that I could not order everything together, but they all cam... See more

Company replied

Rated 5 out of 5 stars

I've used you several times for projects. Always been very happy and this time was no different! Ordering process was fine, lead time was good and delivery was excellent. Doors are now installed.... See more

Company replied

Rated 1 out of 5 stars

Ordered a wardrobe kit for self installation but didn’t receive complete kit - mirror doors were missing! No word or warning from Screwfix explaining why the mirror doors weren’t delivered with the... See more

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Rated 5 out of 5 stars

Generally fine, delivered on time undamaged. Fitted well, soft close a boon, and look good. Installation straightforward as long as instructions followed to the letter. Only slight niggle, the horiz... See more

Company replied

Company details

  1. Home & Garden

Written by the company

ScrewfixWardrobes.com was powered by Spaceslide - market leaders in made-to-measure sliding wardrobe doors, and wardrobe storage solutions. This relationship ended in May 2024, you can however get the same great products and services direct from Spaceslide by visiting www.spaceslide.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

511 reviews

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Rated 4 out of 5 stars

Prompt delivery but more tricky to install than videos lead you to believe

Simple ordering process and arrived within the time specified. Good communication re delivery. Happy with the result though emphasise this is not for a novice to install. We’ve spent 12 months renovating a house top to bottom and we were scratching our heads at times. If your walls are a perfect box then I’m sure you’ll have no problems but if you have an old property where nothing runs true then it’s going to be a lot trickier.

26 March 2023
Rated 5 out of 5 stars

Being predominantly a kitchen fitter…

Being predominantly a kitchen fitter for more than 30 years, I had been asked by a client (who had been let down by their wardrobe fitter) to take on the project of the 6 slider wardrobe doors. I have to say… These are bang-on for quality and ease of fitting, they just glide along effortlessly.
I’d recommend these to anyone and everyone, the ease of fitting is certainly within the realms of your average diy-er. It’s really worth getting the 100mm track batons as they’re white vinyl coated as opposed to white paint (as I thought they’d be) plus it’s far easier to pack out and level the base batons than it is to try and pack out and level the metal tracks. Brilliant, just brilliant!

16 March 2023
Rated 5 out of 5 stars

I order custom sized doors for my…

I order custom sized doors for my project and was amazed at how quickly they were manufactured and delivered.
The delivery guys made my life easier by delivering to the location where I needed they which saved me struggling upstairs with them on my own.
On fitting the doors were beautifully and accurately made to my desired specifications.

31 October 2022
Rated 1 out of 5 stars

This is not Screwfix

This is not Screwfix it places order with Spaceslide, so you might as well just go straight to them.
We found out when we rang Screwfix and they had no knowledge of order and had to go to Spaceslide as we had problems with order.
Used the online configurator and input sizes correctly.
Track was delivered too short and it could not be explained, matched height we wanted for doors. However Spaceslide are now replacing track.
Hanging rails were missing from order and being sent.
Doors are too short, so now having to make a header for them to fit as Spaceslide said size was correct. We both checked sizes before placing order and something changed on configurator at checkout. So a warning take screen shots of each stage and unlike us if you are not sure when order placed ring them up. We assumed, wrongly, it was the way the configurator worked giving glass size or something.

26 September 2022
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Reply from ScrewfixWardrobes.com

Hello Len

Thank you for taking the time to leave us your feedback.

ScrewfixWardrobes.com is not Spaceslide, products do differ between the two routes to markets however both brands are owned and managed by Home Decor GB Ltd which is where the confusion may have come from if you've got through to a different support team on the phone.

We are sorry to hear that there was a manufacturing error with your trackset, this is most unusual but we appreciate the delays this can cause our customers when needing replacements. With regards to the opening height provided this is detailed a number of times both prior to and post purchase with messages to check over dimensions. We would urge any of our customers to contact us prior to purchase if they need any assistance as we are always on hand to help.

Kind Regards
ScrewfixWardrobes

Rated 5 out of 5 stars

Great service really good units…

Great service really good units (internal wardrobe tower)

22 June 2022
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Reply from ScrewfixWardrobes.com

Hello Janet

We're pleased to hear you are happy with the service and products! Thank you for taking the time to leave us your comments. We hope you enjoy your new interiors!

Kind Regards
ScrewfixWardrobes

Rated 5 out of 5 stars

Everything about these wardrobe doors…

Everything about these wardrobe doors was easy to do from the initial design online, being able to speak to a human on the helpline, to the delivery. Wardrobes were ready ahead of schedule, delivery company couldn't have been any more organised with calls, text updates etc right down to the hour they were coming. Creme de ia crème is obviously the wardrobe doors themselves which have absolutely transformed our bedroom. Easy to fit and look stunning.

24 March 2022
Rated 3 out of 5 stars

great Doors poor instructions

This is the second set of doors we have had from screwfix wardrobes the doors are great love them but the instructions for the soft closures are not clear enough couldn’t get the first set to work on the first wardrobe and I’m pretty good with diy things allowed more time to try and sort it out on the next set my wife looking at YouTube videos and me trying to understand the instructions still couldn’t get them working so gave up so both wardrobes have no soft closures on but love the doors just a shame I couldn’t finish off with the soft closures feel a bit defeated

19 February 2022
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Reply from ScrewfixWardrobes.com

Hello Paul

We are so pleased to hear that this is your second wardrobe!

We certainly want you to be able to use your soft close feature so we've contacted you directly to provide more assistance.

Kind Regards
ScrewfixWardrobes

Rated 1 out of 5 stars

Nice product if you can get them upstairs!

Would only deliver to inside the front door and not to the upstairs bedroom where they are to be installed, despite being politely asked and what it says before you buy. We were stuck with a week of clambering round them before a whole day of two pensioners manhandling them upstairs.

The product looks fine - they’re not opened or fitted yet - but the service fell way below Screwfix’s usual standards. Bloody inconvenient and if I’d known beforehand, I would have bought elsewhere.

UPDATE 28 Feb 22 - DOWNGRADED TO ONE STAR
Screwfix's response is that their courier simply denies any refusal to deliver to nominated room, although on the day quoted 'Covid' as the reason, despite them both being in the hallway unmasked. No reasoning, no apology, just a flat denial, despite me giving almost no detail of the problem other than it happened. They also only deliver to each area one day per week, so be prepared to take a day off work for the privilege of not having them left where they were promised. If you are installing these upstairs, I'd recommend buying elsewhere as Screwfix have no control over the delivery and will just shrug via email. The doors are very big, highly unwieldy and very heavy, which is probably why the courier legged it and left them inside the front door. They need a two-man lift, so don't take any chances, as you may well drop them on the stairs and then any damage will be down to you.

Shame, really - the courier spoiled a good purchase and put me off ever using Screwfix again.

12 February 2022
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Reply from ScrewfixWardrobes.com

Hello Shane

We are sorry to hear that this occurred with your delivery. We do deliver to room of choice so long as it's clear and safe to do so therefore it is concerning to us that this didnt happen. We're speaking with the delivery company now regarding this and will contact you directly once we've had their feedback.

Kind Regards
ScrewfixWardrobes

Rated 2 out of 5 stars

Difficult process mostly due to…

Difficult process mostly due to delivery company who delivered the wrong items/missing items three times and cancelled one delivery visit altogether, so it took a few weeks to assemble two towers with drawers. Quality ok with mdf but still we considered expensive for the finished self-assembled article.
Probably wouldn't repeat the experience.

7 February 2022
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Reply from ScrewfixWardrobes.com

Hi Olivia

Thank you for taking the time to leave us your feedback.

We are certainly sorry to hear you had multiple delivery issues, this is not something we would expect to occur and will be something we raise with our courier.

Kind Regards
ScrewfixWardrobes

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