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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the clarity of pictures and the overall craftsmanship. Many people highlight the ease of the ordering process and the exceptionally fast delivery service, often receiving their items much sooner than expected. The personalized items are frequently described as beautiful, meaningful, and making perfect gifts. However, some customers also noted issues with product durability, specifically regarding phone cases that broke down after a few months. A few other people also felt that the quality of some items, like photo slates, was poor due to printing over dirt or scratches, and that some accessories, such as plastic holders, did not fit properly.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the stunning and amazing quality of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

People report positive experiences with order. Customers found the ordering process easy, including uploading... See more

Service

Consumers find service to be positive. Many customers praise the fast service, easy online ordering, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning item! Great quality slate & super clear pictures. Very easy to use site, with really fast delivery too. This was a surprise item for delivery to my daughter's work for her 40th... See more

Rated 5 out of 5 stars

Buried our cat Gino's ashes in our garden with the beautiful plaque we bought from scottsy (in memory of Gino & Tom, our cat from a few years ago). We are amazed with the beauty of the plaque, so me... See more

Rated 5 out of 5 stars

Ordered a personalised case for the iPhone 16e. It took a little longer to arrive than expected but for free postage I accept that (about 10 days from despatch E mail to arrival) and to be fair once... See more

Rated 5 out of 5 stars

The personalised phone case was a gift for Mum on Mothers day. She was really pleased with it, the quality of the photos are really good. The case looks well made & fitted her phone perfectly with ev... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely love this

Absolutely love this. I had a photo put onto a slate and changed it to a cartoon style. It was a gift and it so nice I am going to get another for myself.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Rip Off…

Very expensive for what is basically an A4 printed photo and a basic black frame…it looks really cheap which im pretty PO’d about seeing as its for a special occasion

5 March 2026
Unprompted review
scottsy.com logo

Reply from scottsy.com

Hi Gary,

We're really sorry to hear you felt disappointed with your order, especially as it was for a special occasion.

All of our framed prints are made to order and individually printed using genuine Epson photo paper and inks to ensure colour accuracy and a professional finish. The frames are designed to be lightweight and safe for delivery while still providing a clean, modern look that works well for personalised gifts.

Thousands of customers order these frames each year for birthdays, anniversaries and special moments, and most are really pleased with how they turn out. That said, we completely understand that expectations can vary when ordering online.

If you'd like to contact us directly with your order details, we'd be more than happy to take a look and see if there’s anything we can do to help.

Team Scottsy

Rated 5 out of 5 stars

Beautiful product well made and very…

Beautiful product well made and very eye catching just so different from anything I have seen before,delivery was very quick and product was well packaged this is my second purchase within a few weeks I purchased the first one for my daughter and she loved it definitely will be purchasing more.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround, item arrived a day early! Very pleased with the case, highly recommend this company. 👌👌😊

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful...

Bought a dog memoruim photo frame for a friend who had just lost her dog. Very quick delivery. Beautifully packaged and gorgeous gift. Would definitely recommend.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product, it came very quick and the quality is phenomenal 👌

11 February 2026

Unprompted review

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a picture slate

I ordered a picture slate. Very impressed by how well it was packaged, on opening it up I certainly got the wow factor absolutely beautiful quality and crystal clear colours.
It has become a talking point when family and guests come around.
I will be recommending you with nothing but praise. Thank you once again .

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Got my picture of myself and my fur…

Got my picture of myself and my fur baby for valentines day . I absolutely love it so we have brought another 3 Amazing thank you perfect gift and would recommend to anybody that wants somthing a little bit different for a keep sake

14 February 2026
Unprompted review

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