scottishbeecompany.co.uk Reviews 25

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Super quick delivery and amazing products every time. I’ve ordered on multiple occasions and would highly recommend!

Rated 3 out of 5 stars

First time ordering from the Scottish bee company, and I've got to say it'll most likely be the last. I've tried to contact them via email and the the 'contact us' form on their webpage, to no avail... See more

Company replied

Rated 5 out of 5 stars

A company with an ethos I can buy into. I particularly like their kimchi hot honey dressing, their vinegars are great on salads, their heather honey is delicious. I’ve tried all their products at... See more

Company replied

Rated 5 out of 5 stars

I wouldn't buy my honey, salad dressings or chocolate spread from any other company. With SBC you know that it is a quality product - totally organic with a percentage of your money spent going towar... See more

Company replied

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4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

No faulus…

An absolutely quality honey produced in Scotland,myself and my family have no complaints whatsoever.
The customer who posted the negative review about 'crystallized' honey is clearly someone who hasn't bought honey before.

8 December 2024
Unprompted review
scottishbeecompany.co.uk logo

Reply from scottishbeecompany.co.uk

Thank you very much for the lovely review, Paul! We really appreciate your support!

Rated 3 out of 5 stars

First time ordering from the Scottish…

First time ordering from the Scottish bee company, and I've got to say it'll most likely be the last. I've tried to contact them via email and the the 'contact us' form on their webpage, to no avail ...signature honey was very crystallized, not smooth and creamy as the back of the jar suggested! Overpriced I'd say for the quality. I was really looking forward my order arriving and ended up disappointed ☹️

24 July 2024
Unprompted review
scottishbeecompany.co.uk logo

Reply from scottishbeecompany.co.uk

Thank you for your feedback, and we’re sorry to hear about your disappointment.

We're sorry to hear you weren’t happy with the honey. Crystallisation is a natural process in pure honey, especially when stored in cooler temperatures. It doesn’t affect the quality, and you can easily return it to a smoother consistency by gently warming the jar in warm (not boiling) water.

We apologise for the difficulty reaching us and are always working on improving our customer service. If you have any further concerns, please contact us again, and we would love to make your experience better.

Rated 2 out of 5 stars

A previously happy customer, totally disenchanted!

My first experience with this company was great and I enjoyed their products. I recently placed a further order as I had used all the products I bought initially which I enjoyed immensely.
However, my recent order for 7 jars of various honeys was placed through Shop. Promising delivery within 3-5 days, 10 days later and I am still without my order.
I have left voicemail messages, sent text messages, used their ChatBot all to no avail. In fact, all contact with the company has been ignored.
It is a shame as I enjoyed the products but following this experience I don't think I will be ordering from them again!

14 June 2023
Unprompted review
scottishbeecompany.co.uk logo

Reply from scottishbeecompany.co.uk

Thank you for your feedback, and we’re really sorry to hear about your experience. This was certainly not the level of service we aim to provide. We understand your frustration with the delayed delivery and lack of communication. We’ve looked into the issue and are working to ensure it doesn’t happen again.

If you'd like, feel free to reach out directly so we can rectify your experience with us. We truly appreciate your support and hope to make things right.

Rated 5 out of 5 stars

"Beautiful Honey" not had in the comb…

"Beautiful Honey" not had in the comb since school in1977 from the bees on the school roof.
I shall definitely bee [excuse the pun] ordering again from the Scottish Bee company. Taste the nature.

8 December 2022
Unprompted review
scottishbeecompany.co.uk logo

Reply from scottishbeecompany.co.uk

Thank you for the lovely feedback, John! What a lovely, nostalgic moment.

Rated 3 out of 5 stars

Not happy!

My first experience with this company was good - though I didn't think it was that cheap - and so I bought a second jar of heather honey and a honey comb. The honey is great, my honeycomb filled half the tin it is contained in. Not value for money at all, not the same as the first order. Contact with the company has been ignored. I don't think this experience has encouraged me to buy a third time!

25 June 2021
Unprompted review

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