I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... See more
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See what reviewers are saying
Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... See more
I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... See more
Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... See more
Company details
Written by the company
We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com
Contact info
371 Deansgate, M15 4UP, Manchester, United Kingdom
- 0161 513 5757
- INFO@SCOOTEUK.COM
- scooteuk.com
Order never fulfilled
I paid in full for an electric bike on June 14th - waited and waited - numerous reasons and now a refund . Check the bike is actually in stock before they take payment in full . Disappointing and frustrating experience

Reply from scooteuk.com
Just bought the eleglide m1 E bike from…
Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank holiday's and it arrived yesterday so about a week in delivery times , the customer support was very helpful with updating me along the way and the bike is exactly as expected. Perfect, thanks scoote.
THANK YOU SCOOTE UK
purchased a scooter a few months ago for my nephew..its been great! Customer service has been impecible from start to finish...we have now just purchased a second scooter for my neiece..thank you Scoote Uk ..no doubt ill be back for another when my other nephew gets wind! :)
Good value for money charge lasted…
Good value for money charge lasted longer than thought
Well couldnt be any happier :) amazing…
Well couldnt be any happier :) amazing product and excellent customer service from the lads 👍
Excellent product which I use daily and…
Excellent product which I use daily and never have had any problems. Battery life is great, lasts ages following a full charge. I would 100% recommend people to use Scooteuk. 10/10
Best scooter on the market!
Best investment i’ve ever made
Best investment i’ve ever made. Worth the money and definitely recommend
Best guidance on the scooter I needed…
Best guidance on the scooter I needed and helped me pick it out at a good price
Stay far away from this site
Stay far away from this site, I have been in a dispute for over two months now trying to get my £600 back. I ordered from here and had never received my scooter, the delivery service that this site uses (XDP) is by far THE WORST delivery service I have ever come across in my entire life. You will most likely not receive what you pay for. Furthermore scoote did not even help me at all in effort to get a scooter replaced or help me get my money back. Don’t make the same mistake I made. Keep your money safe from these scammers. I still today (nearly three months later) have yet to see a refund or a scooter.

Reply from scooteuk.com
Your a bunch of scamming scumbags I’ll…
Your a bunch of scamming scumbags I’ll see you in court

Reply from scooteuk.com
Listen if your after a great scooter…
Listen if your after a great scooter then these people are the ones you want , there was difficultly with delivery at first, but that was the courier company used that were constantly changing their minds on the delivery.
I received a personal email and phone call from the owner who explained what had happened and took any lingering doubt outta my head , he spoke to me regularly until my two scooters had arrived, it was a nice personal touch and reassuring. With any company there’s always problems and I found that they were dealt with brilliantly. Thankyou scoote uk
100% a must buy product
I had a personal call from the company owner who put any doubts about the arrival
Great scooter for price and any…
Great scooter for price and any problems there always someone online to help
it would be 5 stars but 2 screws were…
it would be 5 stars but 2 screws were missing 1 from the foot and 1 from the lights
Was sent a faulty scooter .
Was sent a faulty scooter .. was no problem they sent parts witch they Fort could be the problem , unfortunately it wasn't.. after a little bit of time of waiting I finally sent my scooter back to the company.. where I received back very quickly and is working correct I am happy with my scoote I must say
exellent.recieved my scooter on11th…
exellent.recieved my scooter on11th feb. ordered 4th feb.. great comunication.very helpfull staff.polite too.
I Didn't have a good experience with…
I Didn't have a good experience with this company,
1. They didn't say I need to get a 2pin to 3pin converter plug.
2. 3 of the bolts for the seat base clamp was dethreaded and have done nothing about it.
3. It took them 4 weeks to send me a video to show me how to tighten the handle bars because each side twist.
4. The response time is awful it took them about a week to respond and it was a very blunt email.
I won't be using this company again!

Reply from scooteuk.com
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