Purchased decent one max battery 12.8ah lasted less than 10 charges Now it's faulty Had 12mnths warranty Customer service says 6mth warrant Scammed out of £219.99😱😡
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1st class service. After looking around at various other online store I finally came across Scooters Direct and they had the best selection and even though it was near Christmas they hadn’t artificia... See more
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Ordered once Decent One electric scooter and one Decent One Max electric scooter both grade B. Both scooters arrived within the alloted time, both in original packaging and neither looked like they ha... See more
Company replied
I have bought electric unicycle fro this shop. After 10 months because of the Pcb malfunction I’ve crashed and the unit was completely unusable. I’ve connected the company and within 2 weeks I have... See more
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Company details
Written by the company
Experts in electric scooters, bikes and more.
Contact info
Fleming Way, RH10 9NN, Crawley, United Kingdom
- info@scootergeeks.co.uk
- scootersdirect.co.uk
Scammed out of £219.99
Purchased decent one max battery 12.8ah lasted less than 10 charges
Now it's faulty
Had 12mnths warranty
Customer service says 6mth warrant
Scammed out of £219.99😱😡
ordered a new battery pack that was in…
ordered a new battery pack that was in stock.
No battery no communication no response what so ever.15 emails sent no response.£280.00 gone.
DO NOT BUY FROM THIS COMPANY.
Good communication
Very happy. There was a problem with my order but it was sorted out promptly and to complete satisfaction.
Unscrupulous company
Under know circumstances buy from this company. They will not honour warranty in fact they are uncontactable. The manufacturer of these escooters said they don't exist any more. Avoid at all costs.
Scooter battery update
Need to provide an update from previous message where no notifications were received for the decent scooter battery my son ordered.
Tracking information was finally received on Wednesday 14/2 and the battery delivered yesterday.
Still no email response from scooter geeks though. Glad I received my delivery but disappointed with the responses/updates from this service.
Absolutely brilliant
Absolutely brilliant, honest and fast delivery, couldn’t ask for more 🤩👌🏻
Scooter doesn’t worked have tried to…
Scooter doesn’t worked have tried to contact then since 26/12 no reply had to open a case with PayPal do not use this company
We bought my son a scooter for…
We bought my son a scooter for Christmas. The scooter is faulty we have emailed them but having no reply and not able to contact them any other way.
They wrote wrong value on the package
They wrote wrong value on the package. 275 GBP (inmotion v10 charger)
Its way off the value.
So because of that custom toll wanted 3 times more than the charger cost. (Cash) import fee.
Disappointed.
//
Robert
.
Another order that was just perfectly…
Another order that was just perfectly problem free, I have had a good experience with scooter geeks!
Scooter replacement solid tyre
Very well priced scooter tyre and useful tutorial on how to fit. Saves the worry and pain of punctures. Would definitely recommend and use again
Great product
Great all round from price to delivery…
Great all round from price to delivery to the product received, will recommend to anyone
Decent used scooter
I bought a used scooter from here couple months ago the decent electric scooter I'm still using it to this day great for short commutes bike was in good condition only thing I would say is mine came without the bell apart from that really good place to order from.
2nd scooter bought from these guys
2nd scooter bought from these guys. Both have arrived faulty or have broken pretty soon after using.
Good customer service and fast delivery.
Sent both back. No problems. Refund received promptly.
Look guys I make order from this store…
Look guys I make order from this store marvelus.us it so mush good service and qualité
Well this is my 4th purchase
Well this is my 4th purchase, ordered and delivered exactly as described in two days.
‘30 day money back guarantee’ is worthless
The ‘30 day money back guarantee” that they slap all over everything to make you feel like they’re a decent company isn’t worth the power it uses to fire up your pixels. That’s only for if you don’t even open the box!! I bought a secondhand scooter that stopped charging after about 20 days. They wouldn’t allow me to return it. And without me talking at all with a repair person, the sales people just constantly wanted me to buy more stuff from them to see if it might fix it. None of which would have fixed it (I know as I took it to get repaired and it wasn’t any of the things they piecemeal kept drip-selling me hoping it might sort it). But this company, 20 days after purchasing from them, were really quite happy to leave me with a £250 door stop.
Decent One Electric Scooter Grade B
It came very quickly and the scooter is basically brand new but the battery life isn’t the greatest other then that the scooter was very good and it was a massive bargain too
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