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See what reviewers are saying

Rated 5 out of 5 stars

I really appreciate the environmental ethos of Scoon. It’s time saving for me to be able to shop in the one place for different items I need for my whole family (kids brands too) where I can feel conf... See more

Rated 4 out of 5 stars

I order sneakers and they arrived in ecofriendly packaging, which is absolutely great! I also loved the look and feel of what I ordered, the only thing is that it was on pre-order and that could have... See more

Rated 5 out of 5 stars

I'm in love with Scoon, it's such an easy lovely way of sustainable online shopping. The site first of all is very user friendly, it looks very clear, luxurious and clean. I love how there's a lot... See more

Rated 5 out of 5 stars

Scoon is my favorite and go-to platform for clean skincare! I always look around their website when I’m looking for new products because I know they will immediately be in line with my own values and... See more

Company details

  1. Department Store

Information provided by various external sources

From a completely clean beauty collection (no harmful ingredients!) to lifestyle brands that create from waste or support local communities, get to know the brands that are combining style with a conscious.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

138 reviews

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Rated 5 out of 5 stars

I really appreciate this company

I really appreciate the environmental ethos of Scoon. It’s time saving for me to be able to shop in the one place for different items I need for my whole family (kids brands too) where I can feel confident the team has selected brands with the same values. The team have also shown care for detail adding personalised notes to orders which feels more human and personal. Once I ordered twice in the same week due to omitting an item I needed and they even realised it was going to the same address and included the item with the other order all in one parcel. That attention to detail is rare and very appreciated both for the impact on the environment and also it displays an attitude of care from the company. Great company overall!

14 June 2022
Rated 2 out of 5 stars

Medium

Very late delivery (over 20 days), even without a message from scoon, had to email myself and received at first no response.

9 May 2022
Rated 4 out of 5 stars

Great communication and product

I order sneakers and they arrived in ecofriendly packaging, which is absolutely great! I also loved the look and feel of what I ordered, the only thing is that it was on pre-order and that could have been stated more clearly. However, once it was shipped I received very clear updates on when to expect them, so all in all I am very satisfied with the communication and the ordered product.

2 May 2022
Rated 5 out of 5 stars

Highly recommended

Pre-ordered a jumper, which was sent out and delivered before I expected! Great shopping experience and such a lovely jumper. Highly recommended!

18 March 2022
Rated 5 out of 5 stars

Great service

Great service. One item was perfect. Unfortunaty had to return another as the pants were too short. But the service and speed on that return was great too.

13 December 2021
Rated 2 out of 5 stars

No solution yet

I find the helpfulness excellent, the structural solution to my problem; I'm not satisfied with that yet.

No solution yet

15 November 2021
SCOON logo

Reply from SCOON

Dear AnneRiet, thank you for sharing your feedback. It is only when we hear this, that we can use it to improve our service. We always try to provide the best service as possible and hope you are satisfied with the solution we found for you in the end. All our best, and we hope to welcome you again to shop SCOON in the future!

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