Scoolinary Reviews 930

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its excellent user experience, highlighting the wide range of courses and the ability to learn at their own pace. Many appreciate the professional techniques and inspiration provided by master chefs, which have significantly improved their culinary skills. The quality of the content and the ease of understanding are frequently mentioned as key benefits, making it suitable for both passionate home cooks and professionals. However, some customers expressed dissatisfaction with the subscription renewal process, noting automatic charges and a lack of clear communication regarding cancellation policies. A few other people also felt that some courses were more geared towards professionals rather than home cooks, and some experienced issues with voiceovers and incomplete recipe downloads.

What people talk about most

User experience

People report positive experiences with the user experience. Many customers find the classes excellent and... See more

Product

Reviewers express satisfaction with the product, highlighting its ability to enhance culinary skills and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers expressed frustration with unexpected... See more

Website

Users describe positive interactions with the website. Many reviewers highlight that the platform offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the best websites for learning about baking, pastry making, cooking, business management... Many courses to choose from and options to complete at your own pace, without any worries. Plus, ther... See more

Company replied

Rated 5 out of 5 stars

I’ve been really enjoying the Scoolinary courses they’re full of practical techniques and chef-level tricks that are ideal for applying in a busy kitchen. The content is inspiring and perfect for anyo... See more

Company replied

Rated 5 out of 5 stars

Scoolinary is a great way to improve your cooking skills. You can choose lessons according to your needs and interests. I cook at home for my family and for me it is important, that the recipes could... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I joined Scoolinary about a year ago after seeing an ad for their Alfajores cookie course—it looked so authentic and delicious that I couldn’t resist signing up. And I’m so glad I did!... See more

Company replied


Company details

  1. Cooking School

Written by the company

Escuela de Hostelería online con cursos de cocina, repostería, panadería, gestión y marketing


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

930 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

…want to make it absolutely clear that…

…want to make it absolutely clear that the scoolinary you're referring to is among the best in the world. I have complete confidence in the Michelin-starred chef instructors at this institution. It stands a step above many other culinary schools.It's worth noting that chefs from all over the globe enroll in this program, which speaks volumes about its reputation and the exceptional quality of education it provides. I kindly ask that any negative comments cease immediately. This is truly the best place to learn and grow as a culinary professional.

11 August 2024
Unprompted review
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Reply from Scoolinary

Hello... we appreciate your words and would love to hear about your experience at Scoolinary. We´re glad to have you in our community, have a great day!

Rated 5 out of 5 stars

Easy and fun!

Easy, professional and fun! I am very happy with Scoolinary courses!

20 July 2024
Unprompted review
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Reply from Scoolinary

We´re really happy that you enjoy Scoolinary, thank you for your words.

Rated 3 out of 5 stars

It would be helpful if the chef could…

It would be helpful if the chef could provide the specific brand of ingredients they are using, as using different brands may result in inconsistency compared to the brand the chef uses.

15 May 2024
Unprompted review
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Reply from Scoolinary

Hi Mariville,

Thanks for your feedback. We'll ask the Content Team to take this into account.
Since our audience is from all over the world, it can be challenging for everyone to find the same brand. However, we'll strive to provide more specific brand recommendations to ensure consistency.

Best,
Milagros

Rated 1 out of 5 stars

Non transparent policy

Non transparent policy regarding the renewal of subscription. Expect an email on Spanish that you won't understand when it comes to renewing your subscription and don't expect any refund. Generally, I highly WOULDN'T RECOMMEND this app.

8 May 2024
Unprompted review
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Reply from Scoolinary

Hi Lenna,

We haven´t found you in our user database. We have asked you to send us your email but you haven´t replied.

As with any subscription, renewal is automatic. When you purchase the subscription, you agree to these terms, and that's why the renewal charge is authorized.

You can find this information in our Frequently Asked Questions (https://scoolinary.freshdesk.com/en/support/solutions) and in our terms and conditions (https://www.scoolinary.com/terms-of-service).

You can always avoid automatic renewal by canceling the subscription before the expiration date (you can do this whenever you want).

Additionally, you receive an email 7 days before the renewal, notifying you that it will take place. This reminder allows you to cancel if you do not wish to renew. If you received the email in Spanish that´s because you registered in our Spanish webite.

We will still reach out to you to better understand your case and find a solution.

Best regards,
Franco

Rated 1 out of 5 stars

Don't trust them!

They took my money for the annual subscription, without a readable warning ⚠️ In their website the contact formulare doesn't work!

5 March 2024
Unprompted review
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Reply from Scoolinary

Hi Marios,

We haven´t found you in our user database. We have asked you to send us your email but you haven´t replied.


As with any subscription, renewal is automatic. When you purchase the subscription, you agree to these terms, and that's why the renewal charge is authorized.

You can find this information in our Frequently Asked Questions (https://scoolinary.freshdesk.com/en/support/solutions) and in our terms and conditions (https://www.scoolinary.com/terms-of-service).

You can always avoid automatic renewal by canceling the subscription before the expiration date (you can also view it before making the first purchase).

Additionally, you receive an email 7 days before the renewal, notifying you that it will take place. This reminder allows you to cancel if you do not wish to renew.

We will still reach out to you to better understand your case and find a solution.

Best regards,
Franco

Rated 1 out of 5 stars

Completely disappointed

Besides the fact that your services are bad (the dubbing is bad and the subtitles are automated and wrong). The videos are useless for people that don’t have restaurant equipment and with poor demonstrations.
It is unacceptable not to give to your costumers the chance for refund after the renewal.
I just received an email in Spanish(!) that went to my junk file to let me know that there is going to be a renewal and you asked for me permission(!) which I never gave. After that you charged me 99,90€. Shame on you! Your policy is deceptive.

5 May 2024
Unprompted review
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Reply from Scoolinary

Hi,

Thank you for your review. Your feedback is very valuable for us in order to improve our platform everyday. We would like to apologize if you experienced some issues with the translation and subtitles.

We're committed to improve our platform, since we want to give our students the best experience possible.

While there is always room for improvement, we believe that our English version provides a valuable platform for learning.

We do offer the opportunity to ask for a refund during the first 14 days after the purchase.

As with any subscription, renewal is automatic. When you purchase the subscription, you agree to these terms, and that's why the renewal charge is authorized.

You can find this information in our Frequently Asked Questions (https://scoolinary.freshdesk.com/en/support/solutions) and in our terms and conditions (https://www.scoolinary.com/terms-of-service).

You can always avoid automatic renewal by canceling the subscription before the expiration date (you can also view it before making the first purchase).

We'll reach out to you to understand in what courses you felt this way.

Regards,
Franco

Rated 5 out of 5 stars

Great explanations and instructions and…

Great explanations and instructions and videos !!!

26 April 2024
Unprompted review
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Reply from Scoolinary

Hi Mugisha,

Thank you for your comments.

We are glad that you enjoy our platform.

We hope that you keep learning and taking the most out of our content.

Regards,

Rated 5 out of 5 stars

Excelente

Excelente! Great explanation from the teachers, and lots of courses to learn like a pro! Highly recommend it.

18 April 2024
Unprompted review
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Reply from Scoolinary

Hi Carla,

Thank you so much for your opinion. We are glad that you enjoy our platform and use it a tool to improve your culinary skills.

Regards,

Rated 5 out of 5 stars

Professional gastronomy classes

Professional gastronomy classes with easy to follow lessons. Enjoyable and amazing European and international gastrimargic recipes, and the techniques needed to understand the why and complete the how. Amazing dishes, pastry and deserts.

17 February 2024
Unprompted review
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Reply from Scoolinary

Hi Efthimios,

Thank you for your opinion. We are so glad that you enjoy our platform and use our content to learn and create great recipes.

We hope you keep learning with us for a long time.

Regards,
Franco

Rated 5 out of 5 stars

Until now very interesting

Until now very interesting

20 February 2024
Unprompted review
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Reply from Scoolinary

Hi Maria,

Thank you so much for your comments. We are glad that you enjoy our platform and that it is a good source of knowledge for you.

¡Let's keep learning together!

Regards,
Franco

Rated 4 out of 5 stars

Great app

I’m really enjoying the app and all the content it’s offering. The only drawback for me is that’s not possible to download the courses offline so to be able to play them once commuting. Would be great to see that feature implemented if not already existing.

16 February 2024
Unprompted review
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Reply from Scoolinary

Hi Martino,

Than you for your comments. We are so glad that you enjoy out platform.

As of today, it's not possible to watch courses without interner connection. You can download the recipe books but not the videos. We'll take this comment as an opportunity to improve our platform for the future.

Thank you again for your opinion.

Regards,
Franco

Rated 5 out of 5 stars

As a culinary instructor in BHM college…

As a culinary instructor in BHM college this online school has helped me to elevate my skills and knowledge and build a confidence level.

13 February 2024
Unprompted review
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Reply from Scoolinary

Hello Victor,

Thank you for your comments. We're glad that you enjoy our platform and that it's a great source of help for you to continue growing in your profession, delighting everyone with your creations.

Regards,
Franco

Rated 5 out of 5 stars

Everything is great

Everything is great, incredible service.

2 February 2024
Unprompted review
Scoolinary logo

Reply from Scoolinary

Hi Thomas,

Thank you so much for your comments. We work every day so you can have the best content possible, so we are very happy that you learn everyday with our platform.

Let's keep learning!

Regards,
Franco

Rated 5 out of 5 stars

Getting to the courses is easy!

Getting to the courses is easy. The hardest part is deciding which one to start with. So far the pastry course I'm taking is not for a beginner as there were a few steps that weren't explained completely. But there have been some great tips that have made up for it! I am looking forward to picking the next one!

31 January 2024
Unprompted review
Scoolinary logo

Reply from Scoolinary

Hi Bleu,

We are so glad that you enjoy our platform. Thank you very much for your great review!

If there's anything that you want to ask about this Pastry course or any course, you can make a post in our Scoolinary Community (https://www.scoolinary.com/activity-feed/) where professional chefs and other students will help you solve this doubts.

Let's keep learning!

Regards,
Franco

Rated 5 out of 5 stars

Great place to learn from Chef Masters…

Great place to learn from Chef Masters around the globe. Interesting forums and chat places that will enrich your knowledge either as an experienced Chef or for amateurs and culinary expeditioners. ¡Kudos!

30 January 2024
Unprompted review
Scoolinary logo

Reply from Scoolinary

Hi Jorge,

Thank you so much for your comments. We are glad that you enjoy our platform and take advantage of the great chefs that share their knowledge and experience.

¡Let's keep learning!

Regards,
Franco

Rated 5 out of 5 stars

high quality courses

22 January 2024
Unprompted review
Scoolinary logo

Reply from Scoolinary

Hi Bart,

Thank you so much for your review.

We are glad that you enjoy our content and we hope you keep learning from our great chefs.

Regards,
Franco

Rated 5 out of 5 stars

Love the service

Love the service

This service is a great resource to learn and improve cooking skills. The courses are clear, instructed by great professional. There is a lot of variety on the courses, from beginner to professional.

18 January 2024
Unprompted review
Scoolinary logo

Reply from Scoolinary

Hi Angel,

Thank you for your opinion. We are so glad that you enjoy our platform and use our content to learn and create great recipes.

We hope you keep learning with us for a long time.

Regards,
Franco

Rated 1 out of 5 stars

I can't buy a new course

I can't buy a new course. worst website ever I click on buy this course
new page comes up your cart is empty.
so I got the course as a gift to my self...only way to buy it.
now I can enter the gift code anywhere...
i wankt ot start the course and I can't ....

11 December 2023
Unprompted review
Scoolinary logo

Reply from Scoolinary

Hi Rico,

I'm really sorry for the bad experience you've had so far on Scoolinary. We have confirmed there was indeed an error in the Mexican Street Food course preventing purchases. We have just fixed it.

We can confirm you have now access to the course you bought as a Gift Card as well as the initial course you wanted.

To try to make up for all the inconveniences we have gave you access to Mexican Tacos, since we can see you are interested in Mexican food.

I hope your experience with Scoolinary improves and you can change your opinion.

Best,
Milagros

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