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Rated 1 out of 5 stars

I am a teacher and I can't save my agenda. Every time I want to go to "save", I can't reach it because of a loading bar from your app. I can' t move certain windons in the app itself, its a shame I ha... See more

Rated 1 out of 5 stars

Shame 0 stars isn't an option. This might be a good platform for students, but it is not a good platform for tutors. There is no transparency. There is a fake message a few days after your initial si... See more

Company replied

Rated 1 out of 5 stars

Horrible customer service. I’ve been trying to delete my account for almost a week now! I’ve emailed, chatted with Cat and even messaged the Instagram account yet no one has responded to me. Why am I... See more

Rated 5 out of 5 stars

Scoodle is a great platform for students seeking support with their courses and they can find excellent tutors with ease! Students can just post a question on there and an experienced tutor can answer... See more

Company details

  1. Private Tutor

Written by the company

Learn anything. The first and only platform globally with 0% booking fees for students and tutors. With 15,000+ students from over 200 different schools, Scoodle is the trusted place to find the best tutors.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I'm well Impressed by this app

I'm well Impressed by this app! As a professional looking for career development, the variety of subjects to get tutorials on, is quite comprehensive and very aligned needs and expectations.
One suggestion I have is that I would rather get a range for the fee as opposed to a specific amount.

20 August 2020
Unprompted review
Rated 4 out of 5 stars

This is a really informative and…

This is a really informative and innovative platform. Any bugs or issues I had were queried and fixed in a timely manner. Customer support was excellent too! Only wish they had more hype.

19 August 2020
Unprompted review
Rated 5 out of 5 stars

Scoodle is a great platform for students to learn!

Scoodle is a great platform for students seeking support with their courses and they can find excellent tutors with ease! Students can just post a question on there and an experienced tutor can answer it for them. I am excited to be working with scoodle on providing videos that students can watch. There are so many topics....something for everyone! Scoodle is expanding and improving constantly and I wholly recommend it!

11 August 2020
Unprompted review
Rated 1 out of 5 stars

Shame 0 stars isn't an option.

Shame 0 stars isn't an option.
This might be a good platform for students, but it is not a good platform for tutors. There is no transparency. There is a fake message a few days after your initial sign-up which needs 'pro' membership to read and reply, and then of course after signing up to pro membership it is impossible to cancel. Don't be tricked and please find another way of honestly earning tutoring income.

3 June 2020
Unprompted review
Scoodle logo

Reply from Scoodle

Hi Roseanna, thank you for your feedback. We are so sorry you have had issues with the app. We have made sure all users can now find clear info about cancellations in the FAQ page, making it much easier for customers to manage their subscriptions. If there is anything else we can do to help you, please contact ask@scoodle.co.uk. Thank you.

Rated 5 out of 5 stars

My Scoodle experience

I’ve been an early user of Scoodle since it was launched a few years ago. The platform has grown exponentially since then both in terms of tutors and users, enough so that it has become a viable source of income for me.

Anything you can think of learning, Scoodle will have a course and will recommend tutors for it. There’s also a brilliant QA feature where tutors/students directly interact which is a good way for tutors to build their brand and exposure.

I’ve been very impressed with the work and commitment of the team behind Scoodle. They are very quick to reply, resolve issues, and very open to feedback.

I would definitely recommend Scoodle if you’re looking for a tutor or if you want access to thousands of students.

28 April 2020
Unprompted review
Rated 5 out of 5 stars

Great customer experience and platform.

I highly recommend everyone to use Scoodle. I've known Scoodle for months and it's been immaculate. Great brand, UI and support team. The app itself is brilliant with no frustrating issues. Very good experience and price.

28 April 2020
Unprompted review
Rated 1 out of 5 stars

Tried to contact multiple times to…

Tried to contact multiple times to cancel a 3 day 'free trial' for pro membership, no replies and money has left my account, do not trust these scammers!

27 April 2020
Unprompted review
Scoodle logo

Reply from Scoodle

Hi Faye, we're very sorry about this. We have made sure all users can now find clear info about cancellations in the FAQ page, making it much easier for customers to manage their subscriptions. After checking with our support team I believe this has now been solved, but if there is anything else we can do please contact ask@scoodle.co.uk. We'd love to help!

Rated 1 out of 5 stars

Scammers

Scammers. After I set up my profile, I got a message from a "student". Of course you have to sign up to Premium/Pro to read any messages, so I did so. The message was so vague it was obviously fake, designed to make me subscribe, so I decided to cancel my subscription (to avoid the £117 annual fee they take from day 1 after your free 3 day trial ends). I have sent two emails asking them to confirm I will not be charged and they have not got back to me. I have ended my subscription on Google Play so hope I will not be charged, but I still don't know.
If you value your customer service/reputation you will get back to me.

17 April 2020
Unprompted review
Scoodle logo

Reply from Scoodle

Hi Olie, thank you for your feedback. We apologise about issue. Of the back of your feedback, we have made sure all users can now find clear info about cancellations in the FAQ page, making it much easier for customers to manage their subscriptions. After checking with our support team I believe this specific issue has been resolved, but if there is anything else we can do please contact ask@scoodle.co.uk.

Rated 1 out of 5 stars

Scam artists who only make profit from…

Scam artists who only make profit from stealing from potential tutors

14 April 2020
Unprompted review
Scoodle logo

Reply from Scoodle

Hi Luke, thanks for your review. I'm really sorry you didn't find the app useful. We would be more than happy to resolve any issue you may have had with Scoodle, please contact ask@scoodle.co.uk so our support team can help you. Thanks!

Rated 1 out of 5 stars

Very deceptive way of attracting tutors…

Very deceptive way of attracting tutors - only giving 3 day free trial and then having a non refundable (well unless you cancel within the first 2 days) 12 month subscription at 36.99 per month (444 total cost).
No opportunity to actually trial the platform properly and see if there is a reasonable chance to recoup subscription costs.

9 March 2020
Unprompted review
Scoodle logo

Reply from Scoodle

Hi Nick, thanks very much for your feedback about the trial, this has been passed on to our product team. We have recently updated the FAQ page, making it much easier for customers to manage their subscriptions and cancel at any time and reduced the subscription price thanks to feedback like this. If there is anything else we can help with, please do contact customer support at ask@scoodle.co.uk. Thanks in advance.

Rated 1 out of 5 stars

It suck

It suck.
It really do.

2 March 2020
Unprompted review
Scoodle logo

Reply from Scoodle

Hi Vioco, thanks for your feedback. We would love to hear more from you, please reach out to ask@scoodle.co.uk so our support team can help. Thank you!

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