SCIS Ltd 

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See what reviewers are saying

Rated 5 out of 5 stars

I had great experience with cavity wall insulation done recently, Jack W, who did the fans, and John H, who handled the cavity walls, were both absolutely brilliant. They were lovely, respectful, an... See more

Company replied

Rated 5 out of 5 stars

Had both my extraction fans and cavity wall insulation done recently, and I honestly couldn’t be happier with the service. Jack W, who did the fans, and John H, who handled the cavity walls, were both... See more

Company replied

Rated 5 out of 5 stars

The team arrived earlier than expected and were very professional.They explained what was happening and answered any questions. They explained it would be bit noisy fort short period as they prepared... See more

Company replied

Rated 5 out of 5 stars

Straight forward installation of our Solar System & completed in one day ! Very pleased with the help and advice given by Jack Williams. The booking was handled by Lindsey Saad who kept us informed... See more

Company replied

Company details

  1. Energy Equipment and Solutions
  2. Insulation Contractor
  3. Solar Energy Company

Written by the company

Hello. We’re SCIS. A national leader in home energy efficiency formerly known as South Coast Insulation Services. Whether you're a homeowner, tenant or a business, our mission is clear: to help you save money, energy, and the planet. Our broad range of services - from Wall Insulation to Solar PV and Heat Pump installation - are designed to help make your home more valuable, comfortable and cost-efficient. With SCIS, you can be sure you’re in safe hands. As a longstanding industry leader, we bring a strong commitment to quality, sustainability, and innovation. Plus, we're proud to be fully accredited by Trustmark, the UK Government's Endorsed Quality scheme, and close partners with some of the UK's biggest energy firms such as Scottish Power, EDF and E.ON. So upgrade your property with us today, and take control of your energy usage, bills and carbon footprint


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCIS OWE US £300

SCIS contracted my husband to fix a hole their engineers created. He did the work to a high standard and since then they’ve disappeared without paying him.
They owe us £300.
No contacts can be reached, they have disappeared off the face of the earth.

We are a small family business and this has created massive financial difficulties for us.

What an awful company.
Please get in touch with RK Plaster g and decorating Ltd. And pay him what you owe.
Bunch of muppets.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Ryan Dimmick our engineer and all the…

Ryan Dimmick our engineer and all the other men were brilliant. They explained each step of the work. They were friendly bunch and made us feel relaxed and comfortable having them in our home. They worked diligently and efficiently .

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied with all aspects of the…

Very satisfied with all aspects of the work.Jack and Ryan were both very professional and answered all my questions and worked with minimal disruption.They left the house in a tidy state. Many thanks to them all.

Mary Camidge

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Great SCIS service I can recommend

Great SCIS service from beginning to the end of the process, which by the way took only 9 days .
Surveyor George came Saturday check if our house qualifies, and week Monday we had our cavity walls insulation done.
Incredible.
We live in 3 bedroom detached house ,built early 2000s, and you can see the difference with your heating from day 1 after installation.
It's really works and most important is completely free.
I want say big thank you for Geraldine Faccinhello who booked our engineers team so quick, literally next day, for Kevin Golding our great engineer who answered all my questions about insulation beads and did the job professionally,and Jack Williams,gentleman who asked me if job was done well and if I was satisfied.
Thank you very much guys, well done.


20 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for taking the time to share your experience! We’re thrilled to hear that the process was smooth and efficient, and that you’re already noticing the benefits of your new insulation.

We’ll be sure to pass on your kind words to Geraldine, Kevin, and Jack — they’ll be delighted to know their efforts made such a positive impact. Your feedback is greatly appreciated, and it’s wonderful to hear how much you value the service.

Thank you again for sharing your experience, and enjoy the warmth and comfort of your home!
SCIS

Rated 5 out of 5 stars

Expert workmanship

The guys were really polite and respectful ,when coming into our home to measure up and check the air vents , especially as my partner is very unwell and disabled . They are a credit to their job and themselves.

10 December 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind feedback. We’re really pleased to hear that the team were polite, respectful, and mindful of your partner’s situation while completing the checks. Your comments mean a lot, and we’ll make sure they’re passed on to the colleagues involved — they’ll be glad to know their efforts made a positive difference.

If there’s anything else you need, please don’t hesitate to let us know.
SCIS

Rated 5 out of 5 stars

The Insulation

The workmen were courteous & considerate. They explained what they would be doing. Sarah Oatham & Jack Williams.

2 December 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Hi Sarah,

Thank you for your feedback. We're so pleased to hear that the workmen were courteous, considerate, and took the time to explain the work clearly. Your positive comments are greatly appreciated, and we’ll be sure to pass them on to the team and to Jack Williams as well.

If you need anything further, please don’t hesitate to get in touch.

Kind regards,
scis

Rated 5 out of 5 stars

Thanks to Jack Williams and the team

Thanks to Jack Williams for the call, and mainly to the two gentlemen who came to do the cavity wall insulation. Really professional and friendly and thorough, especially the young man who Is only 20 but has the manner of someone who has been doing the work for years. Amy taylor

5 December 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Hi Amy,

Thank you for your lovely feedback. We’re really pleased to hear that Jack’s call was helpful and that the two installers provided such professional, friendly, and thorough service. It’s especially great to hear your praise for the younger team member — his maturity and workmanship are a real credit to him, and we’ll be sure to pass your comments on.

We truly appreciate you taking the time to share your experience, and we're glad you felt well looked after throughout the cavity wall insulation process. If there’s anything you need going forward, please feel free to get in touch.

Kind regards,
SCIS

Rated 5 out of 5 stars

Cavity wall insulation…

The team arrived earlier than expected and were very professional.They explained what was happening and answered any questions. They explained it would be bit noisy fort short period as they prepared to install the cavity wall insulation.They were quick and cleaned up afterwards. They were very polite and not once did I hear any swearing ! Credit to the company . Thankyou team and jack williams for excellent service
Sharon Bleathman customer

24 November 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Hi Sharon,

Thank you so much for taking the time to share your feedback. We're delighted to hear that the team arrived promptly, kept you well informed throughout the installation, and carried out the work professionally. It’s great to know they maintained a clean workspace and ensured minimal disruption while completing the cavity wall insulation.

Your kind words about their attitude and conduct—along with your recognition of Jack Williams—are truly appreciated. We will make sure your compliments are passed on to the team.

Thank you again for choosing us, and please don’t hesitate to get in touch if you need anything in the future.

Kind regards
SCIS

Rated 5 out of 5 stars

I was booked in by Adam Thomas

I was booked in by Adam Thomas, and the lads were amazing. I have had follow up calls to make sure everything is well and how they were professional by Jack Williams
Many thanks again
Nicola ostergaard

23 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you, Nicola, for your wonderful feedback! We’re delighted to hear that Adam, Jack, and the installation team provided such a professional and positive experience. It’s great to know the follow-up calls have been helpful too. We’ll make sure your kind comments are passed on to the team.

Best regards,
The SCIS Team

Rated 5 out of 5 stars

Great customer service

Great customer service
Well done to all that had a hand in accomplishing the works on my property. Great team really worked well together with very little disturbance to me. Very pleased with the service.

4 November 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your lovely feedback! We’re so pleased to hear that you’re happy with the work carried out and that the team completed everything smoothly with minimal disruption. Your kind words mean a lot to us, and we’ll be sure to share them with everyone involved.

Best regards,
The SCIS Team

Rated 5 out of 5 stars

Very quick and professional…

Very quick and professional installation of my solar panels. The whole team were friendly and helpful. I had a few questions as to how the system worked and these were answered.
Would highly recommend SCIS. Thank you for an excellent job.

21 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with your solar installation and that our team were friendly, helpful, and able to answer your questions. We really appreciate your recommendation and are pleased you had such a positive experience with SCIS.

Best regards,
The SCIS Team

Rated 4 out of 5 stars

Great customer service

Great customer service
I was contacted by Jack Williams and asked to leave a review of the service and I am happy to do so.
All of the people I dealt with (sadly i did not get all of the names) from the lovely lady in the office who dealt with my enquiries, the initial surveyor, the electrician, the roofer and the installation engineer Anatolii Isachkov all delivered excellent service. Although removing my loft boards was not something that they were required to do, or were even paid for, they happily did this as they understood that I was unable to complete this myself. Anatolii also replaced the boards after the job was done and I was certainly not expecting that! The only reason this is a 4 star rating instead of 5 is that there seemed to be such long waits in between each appointment which meant the process took a long time. Overall very happy with my experience.

14 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your detailed and thoughtful review — we really appreciate you taking the time to share your experience. It’s wonderful to hear that everyone you dealt with, from our office team to the installation engineers, provided such excellent service. We’ll be sure to pass your kind words on to Anatolii and the rest of the team.

We’re sorry to hear there were some delays between appointments, and we completely understand how that can be frustrating. We truly appreciate your patience throughout the process, and we’re delighted that you’re happy with the final result.

Kind regards,
The SCIS Team

Rated 5 out of 5 stars

Great after sales service by Jack…

Great after sales service by Jack Williams. The installation team were excellent. Couldn't be happier.

21 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your installation and that both the installation team and Jack Williams provided excellent after-sales service.

We really appreciate you taking the time to share your experience — your comments mean a lot to the whole team!

Kind regards,
The SCIS Team

Rated 5 out of 5 stars

Great Solar Panels Installation

Very helpful office staff and ground teams.
Polite,Efficient scaffolders, Roofers and Electricians .
Jack Williams and Lindsay Saad were both very helpful whenever I called.
Would recommend this company very highly.

20 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your fantastic feedback and recommendation! We’re so pleased to hear that our office staff, scaffolders, roofers, and electricians were all polite and efficient. It’s also great to know that Jack Williams and Lindsay Saad were able to assist you whenever you called.

Your kind words mean a lot to the whole team — thank you for taking the time to share your experience!

Kind regards,
The SCIS Team

Rated 5 out of 5 stars

Very positive installation of my solar…

Very positive installation of my solar panels. Very nice chaps that respected my property and myself. Everything completed in one day. Follow up call from Jack Williams which was nice to make sure all went ok. Also thank you to Adam Thompson for booking me in to get the installation done. Thank you all.

20 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words! We’re delighted to hear that your solar panel installation went smoothly and was completed in a day. It’s great to know the team were respectful and that both Jack and Adam helped make the process easy for you.

We really appreciate you taking the time to share your experience — your feedback means a lot to us!

Kind regards,
The SCIS Team

Rated 5 out of 5 stars

The insulation was quick and efficient…

The insulation was quick and efficient the staff were very helpful and answered all the questions I had to ask. I’m still awaiting the DNO approval letter G98/99 from the installer can you chase that up. Thank you

29 September 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your kind feedback — we’re really pleased to hear that the insulation was completed quickly and efficiently, and that our team were helpful in answering your questions.

Regarding your G98/99 approval letter, we’d be happy to look into this for you. Unfortunately, we’ll need a few more details — such as your installation address — to locate your record. Please give us a call on 01329 822845 so we can check the status for you.

Please note, your G98 is only sent once all work has been fully submitted, so this may still be in progress.

Kind regards,
The SCIS Team

Rated 5 out of 5 stars

Solar panel installation went very…

Solar panel installation went very smoothly.The workmen were very polite and did not have any problem in answering any questions that I had .
And had a very nice phone call from jack williams a couple of days later to make sure everything went ok .

17 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your lovely feedback! We’re really pleased to hear that your solar panel installation went smoothly and that our team were polite and helpful throughout. It’s great to know Jack’s follow-up call added to the positive experience.

We truly appreciate you taking the time to share your review!

Kind regards,
The SCIS Team

Rated 5 out of 5 stars

Everyone involved in this project was…

Everyone involved in this project was polite and professional and done a fantastic job, the organisation was spot on, everything was left clean and I would like to thank all those guys that worked here, thanks Steve!

16 October 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Hi Steve,

Thank you so much for your kind words! We’re really pleased to hear that everything went smoothly and that our team provided a professional and well-organised service. It’s great to know the installation was completed to your satisfaction and the property was left clean and tidy.

We’ll be sure to pass your thanks on to everyone involved — they’ll really appreciate it!

Kind regards,
The SCIS Team

Rated 4 out of 5 stars

The operation to install the insulation…

The operation to install the insulation was smooth and without any hitches. The only problem that arose was with a vent fitted on one window which resulted in two last minute cancellations of the follow up visit where the administration should have been more joined up. Jack Williams was most helpful in sorting through this.

22 August 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for taking the time to leave your feedback. We're really pleased to hear the insulation installation went smoothly and without any issues.

We do apologise for the inconvenience caused by the delays around the vent fitting and the follow-up visit. We understand how frustrating last-minute cancellations can be and appreciate your patience while it was resolved.

We're glad to hear Jack Williams was able to assist you – we'll make sure your kind words are passed on to him.

Thanks again for your feedback – it helps us improve and ensures we deliver a better experience moving forward.

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