Cool projector
I received the galaxy projector which I really like. Docking a star as order took a while to arrive and tracking number didn't work. Had to chase to get this resolved.
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I received the galaxy projector which I really like. Docking a star as order took a while to arrive and tracking number didn't work. Had to chase to get this resolved.
I placed an order with them and was informed the item had been dispatched on September. The courier they used (Evri) is incompetent. I received a notification that they had received the parcel on 22nd September. I have been trying to get a straight answer from Evri for over a week. I contacted Science is Funn about my issues and they failed to reply. I contacted Paypal who immediately issued a refund. I have heard from Evri this morning to inform me they cannot find the parcel.
Really disappointed with the customer service from both Science is Funn and Evri. I will not be ordering from them again.
My brother ordered 2 galaxy projectors and a bracelet. There was a galaxy projector missing from the order when it arrived. We have tried contacting both customer support and reached out to them on instagram. Although they answered on instagram (and only on instagram) and said they would look at our case, now several months later, still nothing has happened!
Update: after having reached out to their instagram account several times and used a lot of energy on this case. My brother finally got the money back covering the missing item.
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