Schrauben-Express.de Reviews 5,237

TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

It is delivered by GLS. The status shows it was delivered, but I did not find it anywhere. Never delivere a packet by GLS!!! ----—------- Finally someone leave it in front of my door. But the... See more

Company replied

Rated 5 out of 5 stars

It’s a great location for screw needs. Their variety is large, prices are fine. Shipping happened quickly also.

Rated 4 out of 5 stars

French firm, shipping to Germany took a while. Received bolts in good order though, very happy with the assortment

Rated 5 out of 5 stars

The screws / washers were with me within 2 working days. Goods were as described, good value. If I need more, I'll be happy to order again.

Company details

  1. Fastener Supplier

About Schrauben-Express.de

Written by the company

Schrauben-Express.de

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Verkauf von Schrauben an Fachleute und Privatpersonen. 45.000 Artikel aus dem Bereich Schrauben und Befestigungen auf Lager. Schrauben-Express.de ist eine einfach zu bedienende Website, auf der Sie sowohl einzelne Schrauben als auch ganze Packungen mit 10, 30, 50, 100, 200 oder 500 Stück kaufen können, je nach Referenz. Kein Mindestbestellwert, schnelle Lieferung innerhalb Deutschlands ab 24/48 Stunden und franko ab 75€ (inkl. MwSt.).

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Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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Rated 2 out of 5 stars

Danke Lieferdienst :(

Es gibt keine Probleme mit der Bestellung, sondern mit dem Zulieferer.
Ich habe leider statt bestellten 10 Schrauben nur 7 Stück erhalten.
Das kleine Plastik Päckchen war zusätzlich in n einem Papierkuvert verpackt und war sichtlich beschädigt. Danke DPD!
There are no problems with the order, but with the supplier.
Unfortunately, instead of the 10 screws I ordered, I only received 7 screws.
The small plastic package was also packed in a paper envelope and was visibly damaged. Thank you DPD!

1 March 2024
Schrauben-Express.de logo

Reply from Schrauben-Express.de

Hallo
wir bestätigen den Erhalt Ihres Kommentars.
Wir bitten Sie, sich an den Kundenservice (service.client@vis-express.fr) zu wenden.
damit Ihre Anfrage so schnell wie möglich bearbeitet werden kann.
Guten Empfang.

Rated 1 out of 5 stars

I’ve placed an order with this company…

I’ve placed an order with this company and despite sending them 4 emails over a period of a week notifying them they have failed to despatch half of my order and not had a single reply. There is no telephone number to reach them on so all I can do is email their customer services address to which no one replies! Terrible service.

After receiving the reply below I’m confused as to why the email address you have told me to contact is different to the one on the website which tells your customers to email a screw-express email (trust Pilot don’t allow an email address to be inserted here). I’d recommend amending this on your website if this is an incorrect email.

24 July 2023
Unprompted review
Schrauben-Express.de logo

Reply from Schrauben-Express.de

Hello

Please contact our customer service department by e-mail (service.client@vis-express.fr) to find out the status of your parcel and/or order.

We cannot display this type of personal information.

On receipt of your e-mail, we will reply as soon as possible.

cdt

The VIS EXPRESS team

Rated 1 out of 5 stars

Order never arrived

Bestellte Teile kamen nie an.
Ordered parts never arrived.

17 June 2023
Schrauben-Express.de logo

Reply from Schrauben-Express.de

Hallo
Bitte senden Sie eine E-Mail an den Kundenservice, damit wir die notwendigen Schritte für den Erhalt Ihrer Bestellung einleiten können.
Mit freundlichen Grüßen

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