School Trends Reviews 

1,105
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and exceptionally friendly staff members who consistently provide great support and guidance throughout the daily ordering process. People consistently appreciate the high quality of the clothing products and the reliable, highly efficient service they receive from the dedicated team. However, some reviewers were not happy with unexpected order delays, long waiting times, and a very noticeable lack of communication regarding delivery updates. A few other people also noted that certain received items had unexpected sizing problems or simply did not completely meet their overall quality expectations.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the durable materials and soft feel... See more

Order

Consumers find order experiences to be ambiguous, as customer opinions vary widely between significant delays... See more

Quality

Users describe positive interactions with quality, noting that the clothing is durable, smart, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing the team as friendly, professional,... See more

Service

Reviewers mention positive feedback about service, noting that the team is friendly, professional, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Surprised to receive a request to give a review. On your website you state that 92% of orders are made a shipped within 7 days. My order was placed 15 June and has not yet been received. Hopefully, it... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!! I needed a specific item with embroidery for my autistic daughter which wasn't available on the website. Craig completely understood and made everything very easy every... See more

Company replied

Rated 5 out of 5 stars

A named contact at the company is always on hand and contactable to answer queries swiftly. School Trends have been flexible to meet our requirements. Items are good quality, durable and price mat... See more

Company replied

Rated 5 out of 5 stars

We have ordered staff uniforms for our nursery and recently bought hoodies with out logo on and writing on the back. The team could not have been more helpful with my requests and found a new font fo... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

With over 35 years of experience, we are the leading supplier of embroidered and printed uniforms, workwear, and personalised items. We specialise in serving Nursery, Primary & Secondary Schools, and Academies across the UK. Additionally, we provide decorated garments for various business sectors, including Care, Hospitality, Facilities Management, and Sports & Social Organizations. Our reputation is built on delivering high-quality decorated and plain garments at competitive prices.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,105)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

School Trends

School Trends has been our preferred supplier for a number of years and we have always received excellent service. Tracey, our account manager, is really helpful and always on hand to deal with any questions.

8 May 2025
Unprompted review
School Trends logo

Reply from School Trends

Good morning Joanne,

Thank you so much for your kind words and continued support! We’re delighted to hear that you’ve consistently had a positive experience with School Trends. Tracey will be especially pleased to know her support has made a difference. We truly value your partnership and look forward to continuing to work with you.

Kind regards

School Trends

Rated 5 out of 5 stars

Good quality

Good quality. Good and quick feedback from the customer service. Fast delivery

14 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Florencia

Thank you for your great review! We're so glad to hear you were happy with the quality, our customer service, and the speedy delivery. We really appreciate your support and hope to serve you again soon!

Kind regards
School Trends

Rated 5 out of 5 stars

Great Service!

Great service from very helpful Staff - Tracey has been helpful throughout the ordering process. Will be ordering again in the future!

2 May 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Louise,

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we’ll be sure to pass your compliments on to Tracey—she’ll be delighted! We look forward to welcoming you back for your next order.

Kind regards

School Trends

Rated 5 out of 5 stars

Thank you Annette

Thank you Annette. First class service from School Trends and prompt response... very happy customer. :)

30 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Good afternoon Emma,

Thank you for your lovely feedback! We’re so pleased to hear you had a first-class experience with us, and we’ll be sure to pass your thanks on to Annette. It means a lot to know you're a happy customer—we hope to serve you again soon! 😊

Kind regards

school Trends

Rated 5 out of 5 stars

Always have found the service really…

Always have found the service really good, the quality of items is also good. Our service manager is always available via telephone which I find really useful.

29 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Good afternoon Lilliput Preschool,

Thank you for your kind words and continued support! We're delighted to hear that both our service and product quality have met your expectations. It's great to know your service manager has been readily available and helpful—we’ll make sure they see your feedback. We really value your partnership!

Kind regards

School Trends

Rated 5 out of 5 stars

We have been dealing with this company…

We have been dealing with this company for a number of years for our uniforms and school bags and have always received excellent service and the quality is excellent. Our orders are processed quickly and Tracey is fantastic to deal with.

25 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Hello Louise,

Thank you so much for your continued trust over the years! We're thrilled to hear that you've consistently received excellent service and quality from us. It’s wonderful to know that Tracey has been fantastic to work with—we’ll be sure to pass along your kind words. We truly value your loyalty and look forward to supporting you for many more years to come!

Kind regards

School Trends

Rated 5 out of 5 stars

Excellent customer service

We have used School Trends for many years now as our preferred school uniform supplier. We have always received great service and Tracey our account manager is always quick to action any requests.
The quality of the uniform is excellent and our parents/carers are happy with the products supplied.

25 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Kelly,

Thank you for your continued support and loyalty over the years! We’re so pleased to hear that both you and your parents/carers are happy with the quality of our uniforms. Tracey will be delighted to know her responsiveness has made a difference—we’ll be sure to share your kind words with her. It’s a pleasure working with you, and we look forward to continuing our partnership!

Kind regards

School Trends

Rated 5 out of 5 stars

Brilliant Company to work with

School Trends have been our uniform supplier for many years. They are a great company and it is lovely to have the contact of our own account manager Tracy. Orders are fulfilled quickly, the garments are a very good quality and any queries are answered promptly and personally.

22 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Chris,

Thank you so much for your kind words and continued support! We're thrilled to hear that you've had such a positive experience with School Trends over the years.

It's wonderful to know that Tracy and the team have been able to provide the personal and responsive service you deserve.

We’re proud to supply high-quality uniforms and reliable service to schools like yours. Looking forward to many more years of working together!

Kind regards

School Trends

Rated 5 out of 5 stars

Great company and will be ordering from…

Great company and will be ordering from you again. Ordered hoodies and shirts, the quality is excellent and wash up really well. It was easy to order and quick delivery. Definitely use this company again

3 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Den,

Thank you so much for your lovely review! It's great to hear you loved the quality of the hoodies and shirts, and that the ordering and delivery process was smooth for you. We truly appreciate your support and look forward to your next order!

Kind regards
School Trends

Rated 5 out of 5 stars

Great service!

Great service and very impressed with the high quality of the garments! Website was really easy to use and delivered very quickly, what more could you ask for!!

17 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Good morning Jayne,

Thank you so much for the kind words! We're thrilled to hear you were impressed with the quality of the garments and found the website easy to use. We aim for fast delivery and great service, so it's fantastic to know we hit the mark—looking forward to serving you again soon.

Kind regards
School Trends

Rated 5 out of 5 stars

Big boy uniform!

Great service received from School Trends. Tracey from customer service was so efficient and helpful when I had a query. Looking forward now to receiving my order!

16 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Katie,

Thank you so much for your lovely review! We're thrilled to hear you had a great experience with our service. Tracey will be delighted to know her help made a difference – we’ll be sure to pass on your kind words. We hope you love the uniform when it arrives!

Best wishes,
The School Trends Team

Rated 5 out of 5 stars

We ordered School Leaver Hoodies

We ordered School Leaver Hoodies. The designs were lovely and the children were delighted with them. There is a good range of colours also. They came quickly and the company was easy to work with.

11 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Good morning School,

Thank you so much for your kind words! We're thrilled to hear that the children loved their School Leaver Hoodies and that the designs and colours were a hit. It was a pleasure working with you, and we're so glad the process was smooth and the hoodies arrived quickly. Wishing all the leavers the very best in their next adventures!

Kind regards

School Trends

Rated 5 out of 5 stars

Excellent service

Ordering on the website is very easy. The quality of the garments are excellent. Speedy & efficient service from School Trends.

2 April 2025
Unprompted review
School Trends logo

Reply from School Trends

Good afternoon,

We really appreciate your excellent review. We're thrilled to hear that you found our website easy to use and that you're happy with the quality of our garments.

We take pride in providing a speedy and efficient service, so it’s great to know we met your expectations. We appreciate your support and look forward to serving you again soon!

Kind regards

School Trends

Rated 5 out of 5 stars

Great school clothes

Items delivered quickly. Good quality and wash well

20 March 2025
Unprompted review
School Trends logo

Reply from School Trends

Good morning Anita,

Thank you for your kind review! We're so glad you're happy with the quality of our school clothes and the quick delivery. We appreciate your support and look forward to serving you again!

Kind regards

School Trends

Rated 5 out of 5 stars

Great quality uniform

Great quality uniform, have purchased from SchoolTrends, zoodies and T-Shirts, before and the uniform washes really well.

18 March 2025
Unprompted review
School Trends logo

Reply from School Trends

Good afternoon Jess,

Thank you for taking the time to leave us your review.

We're delighted to hear that you are happy with the quality of the uniform purchased and that they wash well.

We really appreciate your support and look forward to providing great quality uniform to you in the future.

kind regards

School Trends

Rated 5 out of 5 stars

Amazing service for a bulk order of…

Amazing service for a bulk order of leavers hoodies. Great quality and quick service. Worth checking sizes as do come up small. I ordered XS adult for my 10 year old who is around 5’ 2 and it fits great!

14 March 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Sarah

Thank you for your fantastic review!

We're so pleased to hear that you were happy with the quality and quick service for your leavers' hoodies.

We appreciate your helpful sizing tip and are glad the XS adult size was a great fit for your 10-year-old. We'll pass on your comments to our team so they can review the sizing guide.

If you need anything else, we’re always happy to help!

Kind regards

School Trends

Rated 5 out of 5 stars

Easy to order,delivery info given and…

Easy to order,delivery info given and fairly short time from order to receipt of goods.

17 March 2025
Unprompted review
School Trends logo

Reply from School Trends

HI David,

We really apprecaite you taking the time to leave such a lovely review.

It's really good to hear that your found the whole process easy and to your satisfaction.

We look forward to providing great service in the future.

Kind regards

School Trends

Rated 5 out of 5 stars

Great service thanku

Great service thanku

13 February 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Sarah,

Thank you for your great review and for letting us know that our service has lived up to your expectations.

We look forward to providing great service in the future.

Kind regards

School Trends

Rated 3 out of 5 stars

I think your sizing needs looking at I…

I think your sizing needs looking at I got a hoodie 9/10 years and it was more like for a 6/7 year old same with the t shirt absolutely massive so wasted my money as he won’t wear it

17 March 2025
Unprompted review
School Trends logo

Reply from School Trends

Hi Gemma

Thank you for your feedback. We're sorry to hear that the sizing didn’t meet your expectations. Our sizes are based on standard measurements, but we understand that fit can vary.

Please reach out to our customer service team, as we'd love to help, and we’ll do our best to assist you. Thank you for sharing with us, we'll pass this along to our team to review our sizing guides. Thank you again for your support!

Kind regards

School Trends

Rated 5 out of 5 stars

Easy to order

Easy to order, and quick delivery.
Helpful with sizing enquiries, and whenever I have had an issue (only once with sizing) there has been no problem with getting this rectified.

13 December 2024
Unprompted review
School Trends logo

Reply from School Trends

Good morning NB12,

Thank you for your great review!

We're glad to hear that you found the ordering process easy and delivery quick. It's also great to know that our team was able to assist you with sizing and resolve any issues smoothly.

We appreciate your support and look forward to serving you again!

Kind regards

School Trends

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