SCHNUZZLE IS THE BIGGEST WASTE OF MONEY there are thousands of reviews online saying this is the biggest waste of money. The dog doesn't even acknowledge it. It can't be an interesting scent to a dog... See more
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Complete waste of money, I bought it thinking my dog will be interested- he had it and just played with something else. Contacted management to see if there was a return policy - dead silence. Followe... See more
Company replied
My small cavoodle carries the ball around, the scents don't excite him to sniff, he can get his muzzle in the snuzzle & nibbles at the disc & licks it so much it softens the ends & he pulls it out wit... See more
Company replied
Zorba loves his Schnuzzle ball. This awesome toy keeps our Japanese Spitz entertained with the variety of scents and he enjoys playing games through sniffing the different scents. He stays engaged and... See more
Company details
Written by the company
Schnuzzle is not just any pet toy range; it's designed to be the ultimate choice for pets and the planet alike. With Schnuzzle, you get the pure essence of scent, minus the calories and mess. We're dedicated to offering pets and pet owners an unparalleled sensory experience, all while remaining environmentally conscious. Welcome to the future of pet wellness – where scent takes center stage, and your pet's happiness is our top priority.
Contact info
Australia
- schnuzzle.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 77% of negative reviews
Typically takes over 1 month to reply
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Great enrichment product for dogs
I bought the starter pack for our super high energy Kelpie puppy after meeting a dog trainer in the park who recommended it. Usually only toys with food hold his attention, but he was immediately interested and spends a long time playing with the Schnuzzle. I would definitely recommend this to add into any enrichment protocol rotation. Great for dogs who need to be engaged or will become destructive, this has definitely saved a lot of unwanted chewing!

Reply from Schnuzzle
Not worth it
He doesn't like it at all and his nose is highly sensitive to so called good smells. A v v v expensive waste of money and I sincerely regreg buying it at that price. Luckily we can share it around as a chew toy but the discs themselves, did nothing. So, nah.

Reply from Schnuzzle
God do I wish I read these reviews
God do I wish I read these reviews. My dog a cocker spaniel, very scent driven took absolutely no interest in the product. Wanted me to throw it . I tried several different scent discs. No response. I paid nearly $100 for a rubber ball and some cardboard discs . I have sent several emails to no response. I will try and warn people on social media. What a SCAM.
In response to your reply. Yes you did respond to my emails eventually.Your company does not behave like a reputable one . If a customer bought 2 ,opened one and saw that there was no response you could've gracefully refunded the cost of one at least. I think a product is a scam if it makes claims that it cannot deliver. Your advertising is very misleading.
I think it is

Reply from Schnuzzle
I love the idea and theory but...
I love the idea and theory, but it's no where near as effective as advertised. I have a very scent driven hound that constantly has her nose to the ground when we go for walks.
Thought this would keep her entertained while at home, but she will play with the ball for less than a minute and move on.
I changed the scent disc, again plays for a minute and then not interested.
So disappointing.

Reply from Schnuzzle
No return policy
No return policy, even if a product hasn't been opened. I bought 2 for my dogs, opened one neither of them at all interested no matter what we did. Wouldn't even play fetch with it. Reply from company when I asked about refund 'I am afraid we don’t offer a returns policy. May I suggest that you reintroduce Schnuzzle to your dog at a different time and with a different disc? Many people are having great success if they persist.'
In addition it was a week after I placed my order when I emailed to ask when it would ship as i had heard nothing. They said they had been busy. Then managed to ship it that day.

Reply from Schnuzzle
False advertising, disappointing
Received mine and was excited. My dog got the scented disk out in minutes and chewed it up. Hoping it has nothing toxic in it. Tried a second time in case it was a fluke, same result. Waste of money.

Reply from Schnuzzle
My dog showed no interest
My dog showed no interest. Ads look great but my Border Collie didn’t care about it at all. Sniffed it once and then walked away. Even tried different disks.

Reply from Schnuzzle
Best interactive toy ever
We were gifted a schnuzzle and the minute we gave it to one of our dogs, he didn’t stop playing with it. For 2 days straight he didn’t touch his fav pineapple toy that he has with him 24/7. The ball is large and he can’t get it stuck under the lounge or tv unit which is great. He sits and licks, chews and plays with his schnuzzle and after a week he has made this toy apart of his fav toys he plays with daily. The scent disc is great. We hid the schnuzzle in lots of places which is great as it keeps him busy. He gets so excited when he finds it. If your dog loves games and balls, they will love this toy! 100% recommend.
My dog had the scent disc out in…
My dog had the scent disc out in seconds! I had to retrieve it from his mouth before he chewed it or choked. I reached out to the company for advice and did not receive a reply.
At its best this is an expensive ball.
Awesome sensory toy
Zorba loves his Schnuzzle ball. This awesome toy keeps our Japanese Spitz entertained with the variety of scents and he enjoys playing games through sniffing the different scents. He stays engaged and keeps calm chewing the ball. Highly recommend 10/10
We love our Schnuzzle ball!
We love our Schnuzzle ball!! It stands up to my aggressive chewers, and it’s fun to see how they respond to the different scents. Definitely a must have for any ball collectors out there!
Our two retrievers love the Schnuzzle
Our two retrievers love the Schnuzzle. We were so happy to find a toy option that would peak their interest without involving treats. Our one year old retriever loves chewing on it and it has held up well unlike other treats toys we have tried.
I absolutely love this toy so much
I absolutely love this toy so much! It has changed the game in the entertainment department! Obsessed!
Great enrichment toy
Great enrichment toy! I have 2 dogs. My larger dog loves his and is completely obsessed and brings it everywhere, while my smaller dog can’t seem to fit in it her mouth she does love to push it around with her snoot and always seems to be napping by it.
Olly really enjoys this toy and has…
Olly really enjoys this toy and has come back to it, even when there isn’t a sniff disc! He has only tried one scent so far but can’t wait to see what he gets next! Only recommendation would be to make the discs stay a little more secure. Thank you!
This is an amazing toy
This is an amazing toy, one of the best!!! Keeps both dogs busy and entertained for so long not too mention it totally tires them out. 10/10 would recommend!!
Obsessed
Thank you Schnuzzle, our cavoodle is absolutely obsessed with this sensory ball. It entertains her for hours, lol and she won't share with her lil brother. She's either chewing smelling or rolling it across the room, absolutely her favourite toy by far.
Disappointed
I was excited for this toy for my curious and energetic 8 month old cavoodle
But….. a total disappointment for me and for him.. he is so not interested and I even changed the scent a few times and still no interest
Be wary of the advertising hype for this product.. not totally accurate I am afraid
It was a big waste of money for us sadly.
I bought the Schnuzzle Walkabout Bundle and the Classic Scent Pack for a total of $134. I was so keen for my dog to try this enrichment toy. Unfortunately she turned her nose up at it no matter how many different discs I tried. When I asked for help the suggestion was to keep the ball hidden in between plays. I tried that but it made no difference. She chewed the end of the discs briefly before depositing the rejected Schnuzzle into her toy box! It’s the only toy she’s ever done that to. All her favourites are scattered around the house so she can get to them anytime she desires. When I wrote back to Schnuzzle explaining that she still wasn’t interested I was given an apology and told to pass the toy along to another dog so it wouldn’t be wasted.
The T’s and C’s seem to state that there are no refunds. The discs have quite a strong smell so they aren’t blank pieces of card.
I’m annoyed at myself for being sucked in by yet another instagram advert. I’m sure they work for some dogs but it was an expensive mistake. If I was selling such a product I would warn on the website that not all dogs fall in love with it and after asking for a video to show the failure I would graciously refund the money. Anyway… my dog is a blue heeler border collie cross and she is very smart. If only she could have barked at me to get off my phone like she often does before I clicked BUY!
This ball is great
This ball is great. Not only a ball but comes with several different scents. My dog loves to chew on it for hours.
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