Scentstore Reviews 1,525

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... See more

Company replied

Rated 5 out of 5 stars

Product bought as a gift and the recipient was very happy. I was especially impressed by the gift wrapping outcome from the option that was available

Company replied

Rated 5 out of 5 stars

Searched online for quite a while and also in stores for this product and this was the cheapest price I could find so I took a chance and ordered it as it said 2- 5 working days which would have been... See more

Company replied

Rated 5 out of 5 stars

Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... See more

Company replied

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Cosmetics Store
  4. Skin Care Clinic

About Scentstore

Written by the company

NEW PERFUMES 2024

 

NEW AFTERSHAVES 2024

PERFUME OFFERS

 

AFTERSHAVE OFFERS

BRANDS

 

GIFT SETS

Scentstore has an extensive range of perfume and aftershave including all major brands such as Bvlgari, Chanel*, Guerlain, Giorgio Armani, Hugo Boss, Lacoste, Lancome, Marc Jacobs, Mugler, Valentino, Viktor & Rolf, Versace and YSL.

Looking for a gift? Visit our gift sets section for great deals on perfume sets and aftershave sets with a gift wrap service available. Scentstore also offers FREE DELIVERY on UK orders over £30 - next day delivery options also available.

Scentstore is one of the UK's leading fragrance websites. If you want cheap perfume or cheap aftershave our prices are highly competitive. Shop at Scentstore - the best in women's perfume and men's aftershave.

*instore only

Scentstore Expert Fragrance & Beauty Retail

Written by the company

Discover authentic perfumes, aftershaves and beauty from top brands.
Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.

The Scentstore Promise

Shop confidently — genuine brands, guaranteed quality.

We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.

Contact info

Luxury fragrance. Trusted expertise.

Free samples & fast UK delivery on luxury perfumes today.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery. Keep in touch so you know when it will arrive. Very quick and efficient company definitely be using again

9 December 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for such a fantastic 5-star review! We’re so pleased you found the price great, delivery speedy, and our updates helpful along the way.

Your kind words about our efficiency mean a lot to us, and we’re delighted to hear you’ll be returning — we look forward to welcoming you back to Scentstore soon.

Warm regards,
The Scentstore Team

Rated 5 out of 5 stars

Perfumes

Very easy to order good response

9 December 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for your 5-star review! We’re delighted to hear you found it easy to order and were happy with our response — that’s exactly the experience we aim to deliver.

We really appreciate your support and hope to welcome you back to Scentstore very soon.

Warm regards,
The Scentstore Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Competitive price.
Same day dispatch

3 December 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for your brilliant 5-star review! We’re so pleased to hear the ordering process was smooth, the price was right, and your order was dispatched the very same day.

We really appreciate you choosing Scentstore and hope to see you again soon.

Warm regards,
The Scentstore Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping, perfect gift

10 November 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for the wonderful 5-star review! We’re delighted to hear your order arrived quickly and made the perfect gift.

We truly appreciate your support and hope to welcome you back to Scentstore again soon.

Warm regards,
The Scentstore Team

Rated 5 out of 5 stars

Excellent

Excellent! Easy to order at a very good price. Packaged well, quick delivery, and kept me well informed. I will definitely order again!

25 November 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for the fantastic 5-star review! We’re really glad to hear your order was easy, well-priced, securely packaged, and delivered quickly — and that our updates kept you in the loop throughout.

We truly appreciate your kind words and look forward to welcoming you back to Scentstore again.

Warm regards,
The Scentstore Team

Rated 5 out of 5 stars

Easy to buy

Easy to buy, good price.

21 November 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for your 5-star review! We’re delighted you found shopping with us so easy and that you were happy with the price.

We appreciate your support and look forward to welcoming you back to Scentstore again soon.

Best wishes,
The Scentstore Team

Rated 5 out of 5 stars

Great quick delivery

Great quick delivery

11 November 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for your 5-star review! We're delighted you were pleased with our quick delivery — we always aim to get your order to you as swiftly as possible.

We really appreciate your support and hope to see you shop with us again soon.

Best wishes,
The Scentstore Team

Rated 5 out of 5 stars

A great find

A great find at reasonable prices - even included a sample with despatch.

10 November 2025
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Reply from Scentstore

Hi there,

Thank you so much for the 5-star review! We’re really glad you found what you were looking for at a great price — and it’s lovely to hear the complimentary sample was a welcome surprise.

We appreciate you choosing Scentstore and hope to welcome you back again soon.

Warm regards,
The Scentstore Team

Rated 5 out of 5 stars

Great people, very helpful.

Super shop in Truro, sadly not been able to visit for a while so ordered online. Great range and prices, delivery quick. When I phoned for some information staff were very helpful. Would recommend.

6 November 2025
Scentstore logo

Reply from Scentstore

Hi there,

Thank you for such a lovely 5-star review. We’re delighted to hear that even though you haven’t been able to visit our Truro store recently, your online experience matched what you’d expect in person — great range, great prices, and quick delivery.

It’s wonderful to know our team were helpful when you called in too. We truly appreciate your recommendation and hope to welcome you back in store whenever you’re next in the area.

Warmest regards,
The Scentstore Team

Rated 5 out of 5 stars

Excellent!!!

Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will definitely use again and my Xmas order will be on its way too !!!!!!

27 October 2025
Unprompted review
Scentstore logo

Reply from Scentstore

Hi there,

Thank you so much for the amazing 5-star review! We’re thrilled you found your perfume at a great price and that it arrived quickly and in perfect condition. Delighted, the complimentary sample hit the mark too — we love helping you discover your next favourite.

If you’d like any recommendations or gift-wrapping for Christmas, our team is here and happy to help. Thanks again for choosing Scentstore — we can’t wait to welcome you back for your festive order.

Warm wishes,
The Scentstore Team

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.
I ordered the Estée Lauder youth dew dusting powder from them. The package arrived completely ruined and the product itself may or may not have given me an allergic reaction (I have never experienced urticaria before opening the turquoise box). I called immediately after receiving the package in the mail room but received no answer. Then once I went to try and open the actual product to see if it was salvageable, I experienced an extreme painful rash. I emailed back and forth to no avail then called just now because there clearly had been lots of misunderstandings throughout the emails. To which I was told I will need MANY images of the box and product from many angles and I will need to pay for it to be tested and sent back to me but I may not even receive a refund. Their refund policies are completely nonsensical and useless. I was even told to try and sell this item on eBay but I am now afraid to touch it after what happened already. I will see if Estée Lauder can help because perhaps they have better service but otherwise I am unsure of what to do with this product. If anyone wants it send me a message I guess :(

16 February 2025
Unprompted review
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Reply from Scentstore

We are very sorry to read you experienced a very rare event of both a damaged delivery and a faulty item that caused an allergic reaction. As per all retailers, we are unable to refund immediately without evidence or provision of further details to allow us to investigate the problem in full. We therefore are unable to help you further until the information requested is received.

Rated 5 out of 5 stars

My friend gave me a sample of this…

My friend gave me a sample of this scent and I immediately bought a bottle. It’s gorgeous.

Very fast delivery and super nice experience ordering from this company,

16 December 2024
Unprompted review
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Reply from Scentstore

Thank you Tegan! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸

Rated 5 out of 5 stars

I had been unable to find a particular…

I had been unable to find a particular fragrance and was delighted when I found it on Scentstore and so reasonably priced! Great Service from ordering and delivery and will definitely be ordering again couldn’t fault it 👍

11 October 2024
Unprompted review
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Reply from Scentstore

Thank you so much for your review! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸

Rated 5 out of 5 stars

Absolutely stunning company.

Absolutely stunning company

They make sure you will receive what you need and what you bought asap.
Very professional. Be back soon again ⭐⭐⭐⭐⭐

23 September 2024
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Reply from Scentstore

Thank you so much for your review! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸

Rated 5 out of 5 stars

Quick delivery & cheap perfume

Quick delivery and amazing price on the perfume. Will always use this company going forward. Only wish I knew about them sooner

24 September 2024
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Reply from Scentstore

Thank you so much for your review Anna! We're so pleased you're happy with our services and look forward to welcoming you back again soon 🌸

Rated 5 out of 5 stars

Excellent Service

The product arrived before time, great.

24 September 2024
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Reply from Scentstore

Thank you for your review Jerman! We hope you come back to shop with us again soon 🌸

Rated 5 out of 5 stars

amazing

amazing, everything came on time or even before it was due. Thank you!

23 September 2024
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Reply from Scentstore

Thank you so much for your review Lillie! We hope you come back to shop with us again soon 🌸

Rated 5 out of 5 stars

Jean Paul Gaultier Le Male Elixir!

Quality products, very fast delivery! I recommend this site for quality and 100% original perfumes! Thank you!!

1 October 2024
Unprompted review
Scentstore logo

Reply from Scentstore

Thank you so much for your review! We're so pleased you're happy with our services and hope you come back to shop with us again soon 🌸

Rated 5 out of 5 stars

Extraordinary

My favourite perfume shop.i can get any perfume I want for affordable price. Also he samples are amazing. Thanks so much.

23 September 2024
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Reply from Scentstore

Thank you so much for your review Elizabete! We're so pleased you're happy with our services! We look forward to welcoming you back again soon 🌸

Rated 5 out of 5 stars

Excellent service

Excellent service and the recommended samples I received with my purchase are very nice, definitely more purchases to come, well packaged, as always, would definitely recommend.

6 September 2024
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Reply from Scentstore

Thank you so much for your review Chris! We're so pleased you are happy with our services and look forward to welcoming you back again soon 🌸

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