Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... See more
Company replied
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See what reviewers are saying
Product bought as a gift and the recipient was very happy. I was especially impressed by the gift wrapping outcome from the option that was available
Company replied
Searched online for quite a while and also in stores for this product and this was the cheapest price I could find so I took a chance and ordered it as it said 2- 5 working days which would have been... See more
Company replied
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... See more
Company replied
Company details
About Scentstore
Written by the company
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Scentstore Expert Fragrance & Beauty Retail
Written by the company
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Contact info
10-11 Cathedral Lane, TR1 2QS, Truro, United Kingdom
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
Reply from Scentstore
Thank you, we hope you come back to shop with us again soon 🌸
Excellent and good service
13 February 2024
Reply from Scentstore
Thank you, we hope you come back to shop with us again soon 🌸
Reply from Scentstore
Thank you Ashley, we hope you come back to shop with us again soon 🌸
Excellent
Excellent , efficient , personable customer service .
Lovely product .
Would order from them again
14 February 2024
Reply from Scentstore
Thank you, we are pleased you love the product and service. We look forward to welcoming you back soon ⭐
Reply from Scentstore
Thank you Mariam, we hope you come back to shop with us again soon 🌸
Never recieved!!
8 February 2024
Reply from Scentstore
We are sorry to hear that you have had an issue with your delivery. Tracking shows the parcel was delivered on 10th February. We have emailed you today with the details, please feel free to contact us again if necessary.
Top drawer service
Great, couldn't fault anything for order or delivery so top marks from me
13 February 2024
Reply from Scentstore
Thank you Mr Robinson, we hope you come back to shop with us again soon 🌸
Million …
Item has described excellent price plus a free travel perfume and very quick posting
12 February 2024
Reply from Scentstore
Thank you Claire, we hope you come back to shop with us again soon 🌸
Excellent value
Best price for set I wanted for a special birthday. Delivery very speedy.
12 February 2024
Reply from Scentstore
Thank you Lorraine, we hope you come back to shop with us again soon 🌸
Very good experience 👍
12 February 2024
Reply from Scentstore
Thank you Adams, we hope you come back to shop with us again soon 🌸
Excellent service
Excellent service, speedy delivery, great choice of fragrances. I recently purchased from Scentstore for the first time, I was delighted with my order. Everything was perfect! Highly recommend. For me-5 stars ⭐⭐⭐⭐⭐
1 February 2024
Unprompted review
Reply from Scentstore
Thank you for the great feedback Giusy, we hope you come back to shop with us again soon 🌸
Great service and very nicely presented…
Great service and very nicely presented
Thankyou so much
Highly recommend
6 February 2024
Reply from Scentstore
Thank you Charlene, we hope you come back to shop with us again soon 🌸
I haven’t received my order
9 February 2024
Reply from Scentstore
Hi Rebecca, sorry to read your order has not arrived. From checking Royal Mail tracking, it is being returned to sender as the 'recipient no longer lives at the address'. Please double-check the address provided and contact us if you would like the order redirected; if we do not hear from you the order will be refunded when received. Regards, Scentstore
Reply from Scentstore
Thank you Hilary, we hope you come back to shop with us again soon 🌸
Great customer service
Great customer service , delivered on time and prompt in despaching goods. Fair prices . Much better than leading fragrance shops on high street.
7 February 2024
Reply from Scentstore
Thank you Heather, we hope you come back to shop with us again soon 🌸
Excellent service
Easy to order .
e mail confirmation of order in a timely manner.
Delivery - exactly as stated in the confirmation e mail.
6 February 2024
Reply from Scentstore
Thank you Phil, we hope you come back to shop with us again soon 🌸
Amazing perfume shop lots of varieties
Amazing perfume shop lots of varieties. This shop became my favorite! The perfumes smells amazing, the wrapping and quality is excelent.
Thank you very much!
1 February 2024
Unprompted review
Reply from Scentstore
Thank you for the lovely feedback Anna, we look forward to welcoming you back soon 🌸
Reply from Scentstore
Thank you Steve, we hope you come back to shop with us again soon 🌸
Reply from Scentstore
Thank you Sue, we hope you come back to shop with us again soon 🌸
Very good experience
1 February 2024
Reply from Scentstore
Thank you Der, we hope you come back to shop with us again soon 🌸
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