Scentsamplez Reviews 

6
•
TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

6 reviews

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1-star

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3.0

All reviews

(6)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing Mystery & Zero Customer Support

My order (#22000) for the Yves Saint Laurent Y Discovery Bundle (5ML) arrived well-packaged on 05/18/2026. However, the purpose of a discovery set is completely ruined because there are absolutely no labels or indications on the 5 atomizers to identify which fragrance is which. All 5 dispensers are completely identical, solid black, and fully opaque, making it impossible to tell them apart by sight or liquid color.The customer service has been just as disappointing. I received an email from scentsamplez and responded immediately to resolve this issue. As of today (06/04/2026), I have received no response whatsoever. A discovery set is pointless if you do not know what version you are actually smelling, and the total lack of communication makes this a highly frustrating experience.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Never received package

Purchased a couple samples of cologne that I wanted to buy full bottles of. Place the order on November 29 and they shipped it on the fifth, the day I was supposed to receive it. Called customer service one person picked up the first time and they assured me that it would get here by the 11th. Today is December 12 and I still have yet to receive my package nor information on where it is called to find out what was going on a second time no one picked up called again. The phone picked up and hung up. I had full faith in this website to only be disappointed.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I ordered Creed and 540 from them and I…

I ordered Creed and 540 from them and I will say they are a legit company with very good customer service. It’s nice to have an option to smell expensive colognes for a very small price. I’ve made blind buys on very pricey fragrance’s in the past and it makes for an uncomfortable return if you do not like it.
This is the company we all needed

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Every sample came empty! SCAM

Every sample came empty, and the package was soaked. I picked it up the day it arrived. Immediately emailed, and direct messages. No response now for a week n a half.

18 July 2025
Unprompted review

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