Scents4now Reviews 267

My experience started out a little shaky at first ,,but thanks to Eugene
Eugene made it all work outt
Thanks for understanding..
Greatly appreciated 👏

I appreciate the fact that this company has finally decided to credit my account; however, it took way too long for this to occur. My account was debited in August 2025 and I am just now supposedly receiving a credit in January 2026.

it's a New year and I am expecting a well improved delivery and customer service from you this new year, wishing you more success this year

The management is good. They are very accommodating in my complaints and about my cancellation case they reply very fast and I hope that they give back the credited money to my bank again because I cancelled my membership.

It was really good

Merci a l'equipe de gestions des reclamation et merci IMANI pour une response positive pour regler mon probleme

I have a wonderful experience...I got quick results.

The company made a withdrawal from my Debit Card without my concent. After I contacted them with several email messages, they admit they’re wrongdoing and refunded the cost.

I am not interresed

I had a very unpleasant experience, since I never made a purchase, but was billed for almost USD 40 for purchases. However the manner in which your team promptly reacted and made every effort to rectify the situation has made it into a very pleasant experience with the company. First your team immediately canceled my account and second you reimbursed me for the full amount. Thank you so much. You proved to me today that there are still honest business people in the world

Кения полезно

Engaging with customer care has been a great experience - with prompt responses

You’d think after the first time they tried to get me to delete my review for a refund, they’d realize how shady that looks. But nope — here we are again. Another email, another fake “goodwill gesture,” and the same tired line about “prioritizing my case” if I just make their bad reviews disappear.

Let me spell it out: refunds aren’t favors, and customers don’t owe you silence. Any company that needs people to erase honest feedback before doing the right thing isn’t trustworthy — it’s desperate.

If this is how you treat paying customers, I can only imagine how you handle the rest. Keep your “VIP process.” I’ll keep my integrity — and my review right where it is.

And yes — I’ll be reporting this behavior to Trustpilot for attempting to manipulate reviews. Enough is enough.

This feedback was already communicated from there higher Ops. However, the promised full refund has not been made so far.

They reply my request as soon as I made it and made me confortable with the desition I made.

This feedback is for communication. However, the promised refund has not been made so far.