I gave a laptop to the repair which could still work more or less and they gave me back a more broken one, that does not work at all. Repairing personnel needs to learn to repair.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I gave a laptop to the repair which could still work more or less and they gave me back a more broken one, that does not work at all. Repairing personnel needs to learn to repair.
Company replied
Earlier today I visited Scan Service Department due to a problem with my Redmi Smart watch. Did not wait long since there were many service desks and the technician Ivan knew well and fix the probl... See more
At Scan I can always shop safely, I bought many items from them including 2 gaming lap tops, TV's, CCTV, all my mobiles and so on. In all my years I only had one issue with them on a Nokia 12 which... See more
I would like to express my gratitude to the three employees at Scan Technical and Servicing department, mainly Joseph the supervisor, Sammy the manager and Luca the technician. I had just bought a new... See more
All the Top Tech Brands at the Best European Prices complemented with a Trusted & Reliable Service!
Scan, Triq Dun Karm, Birkirkara Bypass, BKR9035, Birkirkara, Malta
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best IT shop and aftersales in Malta.
Great prices and vast knowledge on the products, impeccable customer care very important in case of after sales service.
The TOP IT shop in Malta
SCAN is the best IT shop in Malta. Great prices, excellent service!
Great prices and always helpful after sales
Call to book a PC case, customer service confirms 2 are in stock, reserves one, go there to pick it up, the case is ‘missing’. What a bunch of inefficient / disorganized teams
I would like to thank the trannie Issac for he's kind and generous help, for he's expertise and knowledge in everything I needed to finish my dream pc set up. Truly and amazing person
Next day delivery. New boxed.
These saved me cash on other offers.
Insurance is very low price and covers a lot like bent pins, etc..
I've shopped computer stuff at Scan 20-30 times both online and in the Birkirkara shop. Always satisfied, they have a good range of products and can also order from abroad if you want other products. Fast & reliable home deliveries.
Such a disgrace - there is no real help to get after you bought their product
These people are all smiles when it comes to sell a laptop and boast about their 2 year warranty but after the laptop hinge breaks through normal use (and certainly no rough damage from my part) they Immediately distance themselves from arranging it for free even though the warranty period is nowhere near its end. This happened with my laptop and my dad's and were charged 210 euro for a fix for mine with my dad's bill yet to come. Total disgrace and I will never approach their shop again.
Keeping phones listed on their website but lo and behold everything is Out of Stock. Only option is to place an order, leave a deposit and you're put on a waiting list without even knowing if it will take a few weeks or months
BIG Thanks to all the amazing staff at SCAN Malta for helping me solve my problem just at the nick of closing time. I never saw such professional service in any other shop here in Malta. I have been your customer for years and will continue to be for many years to come! Great Job!!!
I bought a Laptop stand of worth value of €22.50. Unfortunately, once at home, I realized that was not fitting properly with the height size. So I decided to bring it back for refund or at least a voucher or same prize, nothing! The cash operator did not help at all and seemed like I was wasting her time. I will never raccomend this shop to anyone, they really don’t know how to treat customers.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.