Scalacube Reviews 4,753

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 342 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the user-friendly control panel and the ease of setting up and managing servers. Customers frequently praise the excellent value for money, noting that the pricing is very competitive for the amount of RAM and features provided, especially for game server hosting. Many also appreciate the smooth performance of the servers, with little to no lag, and the overall reliability of the service. However, some customers also noted issues with customer service, mentioning difficulties with account access, password recovery, and slow or unresponsive support. There were also complaints about the website's outdated appearance and the lack of transparency regarding free server limitations and the actual performance capabilities of cheaper plans.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's simplicity... See more

Service

Consumers find service to be positive, with many reviewers praising the excellent server performance,... See more

Price

People report positive experiences with price, often describing it as fair, affordable, and very cheap,... See more

Website

Clients share ambiguous opinions on the website, with many praising its ease of use, intuitive design, and... See more

Customer service

Customers had ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love ScalaCube's Rust servers. The ram is 4x better than what Shockbyte offers at only $5 more. The control panel is super user friendly and has lots of customization options. It runs the largest wo... See more

Rated 5 out of 5 stars

There is actually nothing wrong with this website at all. Its quick and easy understanding and easy to work around. It was everything other websites have the only thing is that the color scheme and ho... See more

Rated 5 out of 5 stars

ScaleCube has been one of the best hosting services I’ve used for Minecraft. The setup was quick, the control panel is easy to navigate, and installing Forge or modpacks was way smoother than I expect... See more

Rated 5 out of 5 stars

Honestly offering me gobs of free time just for writing a review was gold but offering me even more for another quick review *French kiss* you guys know exactly how to get my attention! So glad I deci... See more


Company details

  1. Web Hosting Company

Written by the company

Scalacube - We provide Game server hosting for games like Minecraft, Minecraft: Bedrock, ARK: Survival Evolved, Rust, Valheim, Project Zomboid, Terraria, Factorio and many more! Visit us on our website: https://scalacube.com/hosting/server/minecraft


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My amazing experience

This server hosting, has met and surpassed all of my expectations, it isn't problematic, and even has inspirational and helpful tutorials on the hosting page! The mod management and configuration files are a breeze using this! I recommend to everyone that is looking for a comfortable server hosting provider, which is also very affordable!

7 May 2026
Rated 2 out of 5 stars

Really poor on updates

Really poor on updates. I run a Rust Server and every single month at the update / wipe. It's not available. If you force update the flipping server gets stuck and of course it's outside of support hours. So you miss out on the population for the entire month. Leaving you with a dead server.

The pricing is very cheap but honestly, the UI is so shit. It gets stuck so easily and you have to wait until the next day for support. 90% of the time they recommend deleting your server and re-installing, even for "minor" things. Honestly, it's a massive pain in the hole.

7 May 2026
Unprompted review
Scalacube logo

Reply from Scalacube

Hello Shaun,

We are sorry to hear that your experience with our services may have fallen short of your expectations. We aim to always provide the best customer service.

We understand how critical timely updates are for Rust servers, and we apologize for the downtime and inconvenience you’ve experienced while we were investigating the issue.

We’re actively working to improve update reliability, UI performance, and support response times to ensure that experiences like yours are minimized.

If you have any additional questions or concerns regarding your server, you may reach out to our support team on the website.

Best regards,
The ScalaCube Team

Rated 5 out of 5 stars

Service offered is affordable and the…

Service offered is affordable and the support team is exceptional. Starting at only $2/month (doubling to 4 for recurring payments) for their cheapest plan it works great for up to 5 or 6 people and I would highly recommend this service as an alternative for Realms or any free service as it's cheaper than other ones but still runs great and fast.

5 May 2026
Rated 5 out of 5 stars

Honestly

Honestly, this is the strongest ARK: Survival Evolved hosting provider I have ever used.

The server performance is excellent and can handle a huge number of mods without problems. I was really impressed by how stable the server stayed even with heavy Workshop content installed.

Their support team is also very good. They respond well, try to help, and provide clear assistance when needed.

If you are looking for powerful and reliable ARK hosting, I highly recommend them.

3 May 2026
Rated 5 out of 5 stars

This is the first server I've rented…

This is the first server I've rented for a game and the experience has been great and simple so far. After submitting my order, the server was ready to go in under 30 minutes. I did the oxide Rust server and installing mods has been a breeze. I've had no issues. Prices seem competitive compared to other providers. Definitely recommend.

1 May 2026
Rated 5 out of 5 stars

I've tried several hosting providers in…

I've tried several hosting providers in the past, but this is hands down the best hosting service I have ever used for my Minecraft server. The performance is extremely stable and reliable. My only minor piece of constructive feedback would be to improve the user interface (GUI) for the server management panel to make it a bit more intuitive and modern. However, despite that small detail, the overall service and support are absolutely amazing. I highly recommend them without any reservations!

1 May 2026
Rated 5 out of 5 stars

Fantastic

The price is great, the server for ARK that I have is absolutely wonderful. All the settings are easy to navigate for the most part and if there is something I’ve been confused about they have tutorials on their website. It’s easy to use and works great.

27 April 2026

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