SCA Auctions Reviews 53

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I participated in an auction on SCA Auctions thinking I was getting a great deal. I “won” a motorcycle for $100, but by the time all fees were added (auction fees, transaction fees, storage, and... See more

Company replied

Rated 5 out of 5 stars

Jason without a doubt made my auction experience unforgettable. I reached out due to the fact I become uncertain approximately which vehicle to go for, and he took the time to stroll me thru several o... See more

Company replied

Rated 5 out of 5 stars

SCA Auctions has exceeded my expectations. The cars are from IAAI but here you don`t need the license, which is much more accessible. website is easy to navigate, and the search filters are handy for... See more

Company replied

Rated 5 out of 5 stars

When something goes incorrect, that’s when you absolutely see what a enterprise is product of. I had a hiccup at some stage in my transaction – a small mistakes with the billing – and I turned into co... See more

Company replied

Company details

  1. Auction House

Written by the company

164 locations nationwide with more than 300,000 salvage and clean title vehicles in stock featuring over 150 weekly live auctions open to the public. FREE registration - join & bid today!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

53 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It was nice doing business with you

It was nice doing business with you. Everything in regards of bidding was straightforward and your support team was easy to communicate with. I enjoyed shopping here and can easily recommend this auction to others.

24 January 2023
Unprompted review
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Reply from SCA Auctions

Many thanks for your feedback, Jamil. It was our pleasure to cooperate with you. We highly appreciate it and hope we will have an opportunity to work with you in the future.

Rated 1 out of 5 stars

Careful buying with this company

Careful buying with this company, they will force you to use a shipping company that charge outragious prices, even if the yard is local. Then they will steal your deposit if you dont pay the shipping company to deliver the vehicle.

I've bought from Copart for years and have always been able to go to the yard and pick up my vehicles. The first time I use this flyby night company all the sudden you have to pay a shipping company 600$ to deliver a vehicle 15 miles.

I am editing this to the SCA reply. I OWN a licensed tow truck company. This was stated to the "shipping company" you're forced to use as the vehicles are titled to them from what i was told. There WILL BE NO FUTURE business between us. Further more both the vehicles I bid on were "IF BIDS". I didn't even know I won them until days after. I made multiple attempts to get and pay for these vehicles from yall but was not allowed unless I used your shipping company at 600$ per vehicle. I'm sure yall get a kickback from them on each vehicle shipped. I will stick to a trustworthy auction site like Copart and iaa enjoy my 1000$ thieves

3 December 2022
Unprompted review
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Reply from SCA Auctions

Thank you for your review, Brandon. The terms of the pick-up and delivery of the vehicles are indicated on the terms and conditions. The vehicle should be towed by the licensed shipping company. This is also Insurance Auto Auction requirements. We sent you an offer for the delivery the vehicles from the location in Moss Point, MS to Ponchatoula, LA. According to the terms and conditions the security deposit was applied to cover the renege fee as the won items were not paid in time. We are sorry for your experience. But we would appreciate to cooperate with you in the future and you would be satisfied with your purchase.

Rated 5 out of 5 stars

Best service

They addressed all of my concerns over the phone, helped me with the transaction, and gave me an accurate estimate as far as shipping went. My new motorcycle was just delivered and I’m very happy with it!

27 December 2022
Unprompted review
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Reply from SCA Auctions

Many thanks for your feedback, Lora. It is our pleasure to do business with you. Merry Xmas and Happy New Year

Rated 5 out of 5 stars

Thank you!

I found many motorhomes in good shape. I’ve been looking for months up until I found this online auction. So many great options to choose from they made it super easy for me.

14 December 2022
Unprompted review
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Reply from SCA Auctions

Many thanks for your feedback, Justin. Hope you will get the item you like. We will be happy to assist

Rated 1 out of 5 stars

This site is untrustworthy

This site is untrustworthy. I signed up for a membership and bought a car in buy it now. Come to find out the car had already been purchased and shipped to its new owner 2 days earlier than I even signed up. This happened because SCA is a third party and didn’t update there sight correctly. So I’m out my money they charged until I get a refund. This is not good business practices and I think buyers should beware especially when you can just buy from the legitimate sight without this third party middle man that I didn’t realize I thought they were the auction.

11 October 2022
Unprompted review
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Reply from SCA Auctions

Dear Cristi Smith,

We're sorry to hear that you had a negative experience with our company service. We take all feedback seriously and try to impove our website.

Rated 1 out of 5 stars

I've been waiting a week for these…

I've been waiting a week for these people to come assess my car's damage from an accident which was not my fault. Meanwhile I can't get any repairs started and I have to rent a car just to go to work. These people are crooks.

20 September 2022
Unprompted review
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Reply from SCA Auctions

Dear CNP,

Thank you for your feedback. According to our terms and conditions, 6.1. ALL VEHICLES ARE SOLD “AS IS”; No vehicle is represented as being road-worthy, drivable or mechanically sound and any vehicle may require substantial repairs. As such, any vehicle is sold without any warranties WHATSOEVER. Removal of the vehicle from the auction facility constitutes that the vehicle has been thoroughly inspected by the member prior to removal. It is the members sole responsibility to inspect all vehicles, either in person or through third party, prior to purchase and prior to removal of the vehicle from the auction facility. https://sca.auction/en/terms-and-conditions

Rated 1 out of 5 stars

IAA - SCA = Scam !

I used SCA Auctions to bid on IAA , the vehicle “2002 Camry” costed me $500, and the fees were $950 + an obligated towing service which cost me $400 (total of =$1850 ) WT*!!

Also, will forced you to use their poor slow and expensive towing service which would take 3-5 business days to deliver your car! They did NOT allow me to use a private towing company.

Note: if the post says “mechanical issues - Run+Drive” that mean the engine is 100% trash / broken / blowed, etc.., so don’t expect a running or driving car. SCAM ⭐️ mine had a hole in the engine block!

Zero Star, Does Not worth anymore!
Total waste of money!

19 September 2022
Unprompted review
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Reply from SCA Auctions

Dear Ahmed Ghuzaiz,

Thank you for reaching us.

We have a calculator with all fees on our website that's displayed on each vehicle's page. According to our terms and conditions, you may not drive any vehicle yourself from the auction lot, regardless of its condition. All vehicles must be picked up using a licensed and insured freight carrier.

Rated 1 out of 5 stars

Find a Different Broker

Bought a car using SCA auctions. The car came with a New York salvage certificate. However, when I tried the register the car, the DMV ran a title search in the national title database and could not find any record of the salvage certificate. This means the car cannot be registered in any state. I went back to SCA and even provided the document from the DMV that stated the salvage certificate they provided was invalid. SCA said it's not their problem. So now have $48K car I paid for that is nothing more than an expensive paperweight because this company only cares about taking your money rather than helping its customers. STAY AWAY. Find a more reputable broker.

9 September 2022
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Reply from SCA Auctions

Dear Kevin,

We are sorry that your experience with us was not up to your expectations. Please note SCA auction is a broker, who only provides reassigned paperwork listed with the vehicle by the main auction (Insurance Auto Auction). Unfortunately SCA can not guarantee the document provided by the auction can be registered in any state.

Rated 1 out of 5 stars

Scam

Scam, that don’t even have the cars they list!!

7 April 2021
Unprompted review
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Reply from SCA Auctions

Dear Dream Maker, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will do our best to improve our service

Rated 5 out of 5 stars

May was very helpful!

I'm new to the car auction setting and had a lot of questions on how to move forward. May from SCA was very helpful. Answered all my questions, and guided me to the next steps so I could successfully bid on a vehicle. Prompt responses and easy to understand instructions. Thanks again May!

2 November 2020
Unprompted review
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Reply from SCA Auctions

Many thanks, Tony! We hope to see you again soon!

Rated 5 out of 5 stars

Great Company!

I got a great deal on an insurance auction vehicle. As a first time buyer, I called the office with many questions. The person that was helping guide me through the process (named May) went above and beyond to facilitate my purchase.
I Would definitely use SCA auctions again!

29 October 2020
Unprompted review
SCA Auctions logo

Reply from SCA Auctions

We're really grateful and appreciate you taking the time to share your rating with us. Thank you, Domenic

Rated 5 out of 5 stars

Joined Sca 2 years ago bought several…

Joined Sca 2 years ago bought several cars from the Auction. The transactions went smooth,,, and when there was a problem I called them they answered right away especially May in customer service she is always very helpful.

5 October 2020
Unprompted review
SCA Auctions logo

Reply from SCA Auctions

Thank you so much for taking the time to leave us feedback. It is our pleasure to do business with you.

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