My sincere Thanks to Rakesh Parekh, Senior Associate at SBI Leicester Branch. Rakesh is very well informed on SBI services. He was very courteous, polite and did not rush at our appointment.... See more
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Sbi bank internet banking is waste of time. Spend two hours trying to log on with correct p/w, existing customer login page would not let me select it. Called call centre waiting for reply.
SBI UK gives poor interest rates on GBP and USD fixed rate deposits. Despite internet rates central by Bank of England and Federal Reserve increasing many times. SBI has not updated rate paid for... See more
An absolute shi*tshow. The UK branch in london is pathetic. Their english in emails does not makes sense. They froze our account and despite repeatedly sending the documents requested, they could not... See more
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I started banking with SBI with an ISA
I started banking with SBI with an ISA, initial thoughts were not very good, but over the period i have seen there are still companies example sbi who count customer is not just a number. I have dealt with Birmingham branch mr Singh was always very helpful. Recently we visited wolverhampton first time branch we have been welcomed by staff and offered tea coffee, it was so welcoming we felt delighted. Then we met mr gurender who took us in his cabin and helped us with everything. we had some queries related to opening account in india as we are thinking to settle in india after our retirement. He gave us all the necessary information. We are very happy banking with sbi they offer very personalised service. I will be visiting india next year where i may get a chance to meet Mr Modi and will definitely pass my experience with him.
SBI poor fixed rate deposit rates for GBP and USD
SBI UK gives poor interest rates on GBP and USD fixed rate deposits.
Despite internet rates central by Bank of England and Federal Reserve increasing many times. SBI has not updated rate paid for GBP since 1 March, and for USD since 10 October 2022.
This is a shame as otherwise their service is efficient.
Really poor website.
Really poor website.
Really poor Yono app.
Seems to be a repeat of bad website experiences from an Indian Bank. Union bank also has a poor website.
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