SAXOPRINT Reviews 298

Best customer service I've experienced in years! Had to phone a few times and each time the problem was resolved quickly and painlessly. Will thoroughly recommend.

Not only very well priced but also reliable and high quality jobs every time.

I've only used Saxoprint once, and I was delighted with the results and the price. I have just placed my second order, and trust that I will get the same product quality and service as previously.

Efficient, quality print, easy to use ordering system and great value for money.

Always good and great prices, keep up the good work guys.

Could be clearer on some detail (how to name your artwork correctly, page order matters on a folded leaflet - otherwise it will be folded inside out!) But really good value for money and promptly delivered. Basically happy, and have learned from my mistakes.

A very fast and efficient service and excellent value for money.

Great service and the finished product is always looking brilliant.
Would certainly recommend to others.

Cheers

fast efficient service - good quality product - this is my 2nd order with them and have already recommended to someone else

If I could leave 0 stars I would.

They lie to their customers about where they print. They state all over their website and customer emails that they print in the UK. However, our leaflets were printed in Germany. When I queried this I was told that it tells you they print in Germany in their T&C's. We ordered from them as they have a carbon offset programme for the printing, which is pretty pointless when you add on the extra delivery miles it takes to get from Germany.

But worst of all is that when the leaflets arrived vital parts of the design were black instead of brown. When we raised this with them we were essentially called liars and told that we have to post copies of the leaflet back to them at our own expense. This is despite us supplying photo and video evidence to show the issue, with included control items in either black and brown so there was no confusion with screen displays etc.

Safe to say we will never be ordering from them again if this is how they treat their customers and would strongly advise others to avoid them to.

Been using Saxo for nearly 6 years and they are the best in the industry in speed, quality and customer service.

We at the Bujinkan Kigen Dojo have used Saxoprint on more than one occasion and each time we are more than happy with our product and service. The value and standard is just too good to go elsewhere.

Easy to download, competitive pricing and delivers on time

Saxoprint are excellent, good quality, speedy, simple to use.
Highly recommend.

DO NOT USE SAXOPRINT!!!

The production of the items and customer support who have contacted me are based in Germany (Which I have no problems with), however it’s the standard of service which is the issue.

I ordered some CD covers to give to clients and after an initial issue with the size of the artwork supplied (Which I provided in higher quality than needed and they called to say they didn’t touch artwork so I needed to size it down and re-submit it) which delayed my order as I was away and then I get the order from Germany and this is the quality I received.

Bearing in mind the grey on the F and Media are meant to be grey and the text at the bottom is black. Every single CD cover is different and features a range of grey and black on the designs and some look like they were printed when the ink was running out. I could have done better on my own printer.

Spoke to customer support who said they would re-print them, but I asked for a refund so I can get them done elsewhere as speaking on the phone and email to them give me no help and if this is the print jobs they produce for people, then stay away everyone.

always use this company prices are great as well as services

Excellent turn around and very good print job

We had a good first order, but when we reordered our leaflets the next batch where so dark they were not usable to market our business. Spoke to them on a number of occasions and was always told this was within their tolerance so they wouldn’t reprint. Awful customer service and terrible quality! Go to your trusted local printer and don’t risk your money on their sub par printing.

Saxo is my first option everytime I do a print job. They are happy to call you and point out anything that dont look right. They have saved me a few times....

Good service all round. The process for sending the PDF to SaxoPrint is very straightforward. Repeating jobs (e.g. annually) is very easy. The result is excellent.