SAWS UK LTD Reviews 954

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've just bought some saw blades that we haven't ordered for 5 years and Nathan was very helpful in finding which numbers related to the application we needed. After trawling through a competitors web... See more

Company replied

Rated 5 out of 5 stars

Made a bandsaw purchase today, weve used saws uk many of times before and always had a fabulous service from them. Thank you to Chris today for your great customer service and sale of are new saw it w... See more

Company replied

Rated 5 out of 5 stars

I have never had to order band saw blades before, so when I phoned and quoted the dimensions given by the manufacture, the salesman I spoke to knew what I was requesting.(Even when I was not sure.) On... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Answered all questions quickly and professionally, even sending a couple of videos to demonstrate one of our queries, can not fault them. Quality and speed of delivery, second t... See more

Company replied

Company details

  1. Manufacturer

Written by the company

With over 37 years of expertise, SAWS UK has been a cornerstone in the bandsaw industry since 1989. Specialising in bandsaw and circular saw machines, metal, wood and plastic cutting solutions, spare parts, service and training, we offer a comprehensive range of products tailored to meet the diverse needs of industrial sectors. Renowned for our trademark brands like Alligator Bandsaws and Comet Circular Saws, we are committed to delivering quality, reliability, and expert support to our valued customers. We are a UK agent for Doall, Carif, Meber, Macc, Bonetti, Rusch, Simec, Uzay Makina, Forestor Sawmills and Startrite bandsaws. Whether you're in need of a new bandsaw, seeking advice on machine selection, or looking for the right accessories, SAWS UK is here to provide personalised solutions and unparalleled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

954 reviews

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Rated 5 out of 5 stars
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Richard,

Thank you for taking the time to leave a review, we are pleased you are happy with the advice given and the pricing.

We look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

The bandsaw wheels keep turning

When there's a problem with the website order page Aiden springs into action and gets the job done. Very pleased to be getting my blades with no fuss or bother. Well done everyone.

6 October 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Leo,

Thanks for your time to leave us a review.

We look forward to working with you in the future.

Best regards,
Aidan

Rated 5 out of 5 stars

My call was taken by Josh who…

My call was taken by Josh who remembered my previous order and knew exactly what I wanted. A good example of what customer service should be like. Highly recommended.

5 October 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Mervyn

Thank you for the positive review, we aim to offer the highest possible level of customer service.

Best regards
Josh

Office Manager

Rated 5 out of 5 stars

Great service and product.

Band saw blades were delivered very quickly and were packaged well. Good quality blades, customised accurately.

14 September 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Hi Kevin,

Thanks for your time to leave us a review.

We look forward to working with you in the future.

Best regards,
Aidan

Rated 5 out of 5 stars

Very prompt in answering emails

Very prompt in answering emails, and excellent Customer Services and Accounts Dept

21 August 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Jennie,

Thank you for taking the time to leave a review. I am pleased you found our service excellent, if you need anything in the future we are only a phone call or email away.

Regards,
Chris.

Rated 5 out of 5 stars
SAWS UK LTD logo

Reply from SAWS UK LTD

Thank you for the positive review, we always try to offer the highest level of customer service.

Kind regards

Josh
Office Manager

Rated 5 out of 5 stars

Satisfactory experience

Rapid response, quick delivery and useful information even before installing blade.

10 August 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Derrick

Thank you for the positive review, we aim to offer the best possible customer service.

Kind regards

Josh
Office Manager

Rated 5 out of 5 stars

Quick and efficient

1 August 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Claire,

Thank you for taking the time to leave a review, we take pride in our customer service and look forward to your future custom.

Regards,
Chris

Rated 5 out of 5 stars
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Ian,

Thank you for taking the time to leave a review, I am pleased you had a good experience, if you need anything in the future we are only a phone call or email away.

Regards,
Chris.

Rated 5 out of 5 stars

Reliable company

Always easy to speak to, very knowledgeable, flexible and helpful

19 July 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Chris,

Thank you for taking the time to leave a review, we are pleased you had a good experience. We look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Customer,

Thank you for taking the time to leave a review, I am pleased you had good service/delivery. We look forward to your future custom.

Regards,
Chris.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Answered all questions quickly and professionally, even sending a couple of videos to demonstrate one of our queries, can not fault them.
Quality and speed of delivery, second to none.
After all that the machine is a pleasure to use.
Will highly recommend to anyone looking for one.

10 July 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Dave,

Thank you for taking the time to leave a review, we are so pleased that you are happy with the machine and the service provided.

If you need anything in the future, please don't hesitate to contact us.

Regards,
Chris.

Rated 5 out of 5 stars

Andapak

Quick, efficient service. Thank you.

9 July 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Helen

Thank you for the good review, we pride ourselves on customer service.

Kind regards

Josh
Office Manager

Rated 4 out of 5 stars

Fast response

Fast response, always had good experience with you guys.

Thank you

12 July 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Matt

Thank you for leaving us a review, as we strive for the highest possible level of customer service, would you be able to tell us how we can improve and get a 5 star review next time?

Best regards

Josh
Office manager

Rated 5 out of 5 stars

Great service from Chris over our…

Great service from Chris over our purchase and brilliant piece of kit

10 July 2023
SAWS UK LTD logo

Reply from SAWS UK LTD

Dear Richard,

Thank you for taking the time to leave a review, I am so pleased you are happy with your machine. If you need blades/coolant in the future please let me know and we can usually send these on a next day delivery.

All the best,
Chris.

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