I've just bought some saw blades that we haven't ordered for 5 years and Nathan was very helpful in finding which numbers related to the application we needed. After trawling through a competitors web... See more
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Made a bandsaw purchase today, weve used saws uk many of times before and always had a fabulous service from them. Thank you to Chris today for your great customer service and sale of are new saw it w... See more
Company replied
I have never had to order band saw blades before, so when I phoned and quoted the dimensions given by the manufacture, the salesman I spoke to knew what I was requesting.(Even when I was not sure.) On... See more
Company replied
Excellent service. Answered all questions quickly and professionally, even sending a couple of videos to demonstrate one of our queries, can not fault them. Quality and speed of delivery, second t... See more
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Company details
Written by the company
With over 37 years of expertise, SAWS UK has been a cornerstone in the bandsaw industry since 1989. Specialising in bandsaw and circular saw machines, metal, wood and plastic cutting solutions, spare parts, service and training, we offer a comprehensive range of products tailored to meet the diverse needs of industrial sectors. Renowned for our trademark brands like Alligator Bandsaws and Comet Circular Saws, we are committed to delivering quality, reliability, and expert support to our valued customers. We are a UK agent for Doall, Carif, Meber, Macc, Bonetti, Rusch, Simec, Uzay Makina, Forestor Sawmills and Startrite bandsaws. Whether you're in need of a new bandsaw, seeking advice on machine selection, or looking for the right accessories, SAWS UK is here to provide personalised solutions and unparalleled service.
Contact info
Unit 8, Wealden Industrial Estate, TN6 2JR, Crowborough, United Kingdom
- 01892 663398
- sales@sawsuk.com
- sawsuk.com
4.9
Excellent
954 reviews
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Reply from SAWS UK LTD
Good Afternoon,
Thank you for your review.
We appreciate your continued custom.
Many Thanks,
Aidan
Reply from SAWS UK LTD
Hi Jon,
Thanks for your review.
Always happy to provide a great service.
Many thanks,
Aidan
Reply from SAWS UK LTD
Dear Sheila
Thank you for the positive review, we are always happy to help.
Best regards
Josh
Office Manager
Very helpful guys.
12 April 2024
Reply from SAWS UK LTD
Hi Malcolm,
Thanks for your review.
We look forward to our continued business relationship.
Many thanks,
Aidan
Aidan was most helpful suggesting the…
Aidan was most helpful suggesting the saw blade spec we required. The parts arrived quickly and performed well, far better than the blades we used previously.
Big thankyou to Saws UK.
18 March 2024
Reply from SAWS UK LTD
Hi Mark,
Thank you for taking the time to leave a review.
We are glad that we have been able to provide you with blades that have performed so well.
Many Thanks,
Aidan
New band saw bladesuk.
Dear saws uk.
Helpful service when ordering,said blades would be
dispatched Monday, should arrive Tuesday
Still not here Thursday lunchtime , so rang to check
if they had been dispatched , you looked at parcel tracking and told me the parcel was outfox delivery,and arrived mid afternoon.
Thank you Chris.
1 March 2024
Reply from SAWS UK LTD
Dear Chris Maddock,
Thank you for your overall satisfaction with our service. With the delay in your delivery, Parcelforce usually offers next day delivery, however, it is not guaranteed. Unfortunately, it took 3 working days for them to deliver your order.
We are very sorry about that.
We hope to offer you a 5- star service in the future.
Kind Regards,
Chris.
Reply from SAWS UK LTD
Dear Penny,
Thanks for the positive review. We hope to continue serving you in the future.
Kind Regards,
Chris.
Rectifying mistake
Saws UK delivered wrong size blade, I returned in person to factory. Staff were extremely friendly. And rectified whilst I waited.
7 March 2024
Reply from SAWS UK LTD
Dear Dave,
We are glad you had such a good experience. We are always happy to serve.
Kind Regards,
Chris.
Rapid delivery of the replacement part
Rapid delivery of the replacement part, with helpful information on installation as it was an upgrade.
Thanks 😊.
22 February 2024
Reply from SAWS UK LTD
Dear Maurice,
Thank you for your positive review. We look forward to working with you in the future.
Kind regards
Aidan
Reply from SAWS UK LTD
Dear Steven,
Thanks for the positive review. All the best and we wish to continue to serve you like this in future.
Kind Regards,
Chris
We Found a Company on the internet who…
We Found a Company on the internet who sold Bandsaws.
Asked for some quotes for Bandsaws.
Asked if they had any alternatives Bandsaws, that they had in stock.
Found they had just the bandsaw we wanted.
Asked questions about it.
Paid the money for it
They delivered it.
It was a textbook purchase thanks to all the pictures and fast email communications.
Simples ;-)
Thank-you Aidan.
28 February 2024
Reply from SAWS UK LTD
Hi David,
Thank you for the lovely review.
I am glad we could provide textbook service for you.
Look forward to working together going forward.
Many thanks,
Aidan
first class
19 February 2024
Reply from SAWS UK LTD
Dear Mick
Thank you for your positive review. We look forward to working with you in the future.
Kind regards
Josh
Office Manager
Reply from SAWS UK LTD
Hi Andrew,
Thank you for taking the time to leave a review, I am pleased you had a good experience and we look forward to your future custom.
Kind regards,
Aidan
Quick response and quality products…
Quick response and quality products also excellent communication.
13 February 2024
Reply from SAWS UK LTD
Dear Customer
Thank you for the nice review, we always aim to offer great customer service.
Kind regards
Josh
Office Manager
Reply from SAWS UK LTD
Dear Jason
Thank you for the positive review, if you need anything else please let us know.
Best regards
Josh
Office Manager
We paid our invoice it wasn't updated…
We paid our invoice it wasn't updated and we still don't have our blades.
8 February 2024
Reply from SAWS UK LTD
Good Afternoon GBS.
Unfortunately, we are currently 2 staff down in the office and bank payments have not been reconciled. We pride ourselves with next day delivery and top customer service. Our Trustpilot reviews confirm this.
I personally apologise for this delay. Your blades were made up and picked up by Parcel Force this afternoon(08/02/24). Delivery will be tomorrow.
Many Thanks
Alex
Reply from SAWS UK LTD
Hi Diane,
Thanks for the review.
We are always happy to help and provide great customer service.
We look forward to our continued relationship.
Kind Regards,
Aidan
Walked me through getting the correct…
Walked me through getting the correct blades for an extremely old saw. Thanks!
1 February 2024
Reply from SAWS UK LTD
Hi Louis,
Thank you for taking the time to leave a review, I am pleased you had a good experience and we look forward to your future custom.
Kind regards,
Aidan
Reply from SAWS UK LTD
Good afternoon Jeremy
Thank you for your positive review, I will ask stores to send in a more suitable container next time.
Best regards
Josh
Office Manager
Excellent telephone advice followed by…
Excellent telephone advice followed by swift delivery after website order.
12 January 2024
Reply from SAWS UK LTD
Hi Ian,
Thank you for taking the time to leave a review, I am pleased you had a good experience and we look forward to your future custom.
Kind regards,
Chris.
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