Sawiday.fr Reviews 

Merci David pour ton support

impec , transport un peu long ,mais produit de qualité

We waited 3 months for a Villeroy & Bosch toilet seat. They sent us a low quality, wrong sized seat that was not Villeroy & Bosch. The packaging inside was open and there were no fixtures to fit the seat even!! They refused to send the correct seat & the cost of returning the seat is more than the 99€ we paid for the seat.
They are thieves.
Never use them!

After having an issue with my order. We found a solution and yossra from the customer service has been really helpful with a fast answer for solving my problem.
Thanks for that and I'm staying on a good experience of buying on sawiday

Amazing customer service !
Yossra went over and beyond to support us on our order, providing advice and facilitating returns.
Thanks !

Good choice of products. And above all good customer service with personalized follow-up. Thank you Yossra

The first hand-wash tank was damaged and they immediatly sent me another.
Thank you very much Yossra

For some reason I missed the phone call for delivery, yet the delivery man ran into our contractors and passed the delivery onto them. Thank you!

I am awaiting an order and had an issue over the payment so I had to contact customer service. It was excellent and top marks to Mahdi for being so efficient and understanding. He sorted out my issue and followed it up.

Contact facile et efficace avec le service client

R.A.S. Parfait.

Arrived on time and exactly as requested, perfect match.

This is about the art of owning your mistakes, a very rare quality these days... After a lot of back and forth as well as months of time wasted, Sawiday completely took ownership of our complaint and not only sent the promised product (under warranty), but also called with an apology.

Kudos for this!

We bought a shower squeegee (raclette de douche) with 10 years warranty. After a little over a year, it broke in two pieces. We wrote to Sawiday, exchanged some messages and photo's and were told they would ship a new one to our home near Paris. We wrote back we were thrilled with such a nice after sales service and were asked to write a nice review here.......

That was on February 7th. When we started asking questions one month later about the delay for this shipment, we were told that we just had to wait for an email informing us of upcoming delivery.

Almost a second month has passed....here's the review we were asked us to write on February 10th.

Since we wrote this review, we have received an email stating that the article has finally shipped. We will modify our review once we have received the article that was promised.

The first mirror was damaged and they immediatly send me another which is ok.
Thank you very much

All good-----------------------------------------------------------

Ordered a toilet from Sawiday to my home in France. The toilet was shipped from Belgium by Dachser. It arrived a few weeks later without packaging, just placed on top of a palette. It was covered in scratches and marks.

I complained to Sawiday and returned the toilet. Two weeks ago they shipped another one, this time without any packaging at all. The Dachser guy just unloaded it off the back of his truck and threw it in our garage. Again it was covered in scratches (in fact it looked suspiciously like the one that we'd returned a few weeks earlier).

Unbelievably bad shipping. I would rather pay for good shipping than have this terrible service.

The one star is for Sawiday's customer service, which is actually pretty decent and responsive and issued a refund and apology. Still, I wasted one month of my life because of this.

Top, produit correspondant à la description

Très vite, conforme de le descriptif, super