Saw.com Reviews 

416
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and brokers for making domain purchases and complex negotiations remarkably smooth, efficient, and professional. People deeply appreciate the clear communication, dedicated guidance, and quick support provided by the team throughout the entire transfer process. Many buyers and sellers consistently highlight how easy, transparent, and reliable the platform is when managing their valuable digital assets. Some reviewers were not happy with the overall service, pointing out specific functional flaws when attempting to promote domains on the platform and describing their individual transactions as quite disappointing.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising representatives for being professional,... See more

Service

Reviewers highlight positive aspects of service, praising the professional, responsive, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive team members... See more

User experience

Users describe satisfaction regarding their user experience, highlighting fast transactions, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found a domain that I really liked which was sitting on Saw.com, when I enquired about it the team reached out and were very helpful, especially Vlad who helped before and after the purchase and made... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience working with Kris as my broker at Saw.com. Kris was incredibly patient and professional throughout the entire process. He helped both me and the buyer reach a deal that... See more

Company replied

Rated 5 out of 5 stars

As a repeat customer of SAW I'm very happy with the platform as it allows me to manage inquiries, communicate with my clients, and deliver domains. SAW has made numerous improvements, adding tools for... See more

Company replied

Rated 5 out of 5 stars

Using SAW, once again, as a domain seller, I experienced its amazingly effective LIVE CHAT widget. I was on the beach, literally, when I negotiated with the buyer and closed a domain deal in les... See more

Company replied


Company details

  1. Media Consultant
  2. also in
  3. Blogger
  4. Internet Marketing Service
  5. Media and Marketing Agency

About Saw.com

Written by the company

Saw.com, renowned for its expertise in Domain Acquisitions, Sales, and Appraisals, stands as a leader in the industry. Guided by CEO Jeffrey Gabriel, a veteran of over $500 million in domain transactions, including the landmark $13 million sale of Sex.com, our team's proficiency is undeniable. We have solidified our reputation by successfully handling iconic domains like Ai.com, Media.com, M1.com, Candy.com, Bunny.com, Perfect.com, Data.ai and Teams.com. At Saw.com, our seasoned professionals are deeply committed to enhancing your digital footprint, leveraging unparalleled experience to provide unmatched service in the domain industry.

Saw.com offers expert services to help you acquire the ideal domain for your business or sell existing domains at an optimal price:

Domain Acquisitions Domain Sales Domain Portfolio Management Domain Appraisals

SERVICES IN DETAIL

Domain Acquisitions: We boast unparalleled expertise in identifying, acquiring, and recommending premium domains for our clients. Our focus is on securing the most relevant and impactful domains that perfectly align with our client's brand identity and business objectives. We understand a domain's crucial role in your digital strategy and strive to find the perfect match for your brand's vision and goals.

Domain Acquisitions

Domain Sales: Our team exhibits unmatched proficiency in selling high-value domains, capitalizing on our extensive history of successful, notable domain transactions. We provide strategic advice on pricing, marketing, and negotiation tactics designed to maximize your domain's return on investment. Our approach combines market insight with innovative sales strategies to achieve optimal results for domain sellers.

Domain Sales

Domain Portfolio Management: Managing some of the world’s largest and most renowned domain portfolios, our team excels at maximizing returns. From astute pricing recommendations and strategic marketplace distribution to expert sales and negotiation services, we cover every aspect of domain portfolio management. Our comprehensive service ensures your domain portfolio is managed and optimized for peak performance and profitability.

Domain Portfolio Management

Domain Appraisals: At Saw.com, we offer both comprehensive written domain appraisals and a complementary automated appraisal service. Each appraisal provides accurate and reliable valuations backed by our deep industry knowledge and thorough market analysis. We ensure you receive a true reflection of your domain's value in the current market, leveraging our expertise to give you a clear and concise valuation.

Domain Appraisals

Self-Service Domain Brokerage Platform: Our cutting-edge, self-service domain brokerage platform empowers domain sellers with the tools to negotiate, communicate, and track their sales easily and efficiently. This technology-driven solution, enriched with years of practical experience from the teams that developed Uniregistry, DomainNameSales.com, and NameSilo's sales platforms, streamlines the sales process. It's not just user-friendly – it's crafted to bring the power of professional domain brokerage to your fingertips.

Domain Sales

These specialties demonstrate Saw.com's commitment to excellence in the domain industry, combining technological innovation with years of expertise to deliver outstanding results for our clients.

We've been featured in:


Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(416)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy domain acquisition

Robert helped us acquiring a domain and the experience was seamless and efficient. He played a key role in the negotiation with the seller and followed up at every step. A+

23 December 2025
Unprompted review
Saw.com logo

Reply from Saw.com

Thank you for your feedback!

Rated 5 out of 5 stars

A first class professional service from…

A first class professional service from the broker, Paul Thomson. Kept me informed right the way throughout the process.

19 December 2025
Unprompted review
Saw.com logo

Reply from Saw.com

Thank you very much! We're looking forward to working with you again.

Rated 5 out of 5 stars

Made the process easy and quick

I worked with Paul, he was super responsive and whenever I made a mistake he was there to promptly help me resolve it. I will use Saw.com again when I buy any domains from now on!

12 December 2025
Unprompted review
Saw.com logo

Reply from Saw.com

Thank you very much!!!

Rated 5 out of 5 stars

First experience purchasing premium domain

Our first time buying a premium domain with Vlad/saw.com. It's been a great experience; very responsive and pro-active in follow-ups, and communication is clear and precise. Highly recommended!

17 November 2025
Unprompted review
Saw.com logo

Reply from Saw.com

Thank you for your kind words!

Rated 5 out of 5 stars

Excellent service

Excellent service. Vlad was very patient and attentive. Highly recommend.

14 November 2025
Saw.com logo

Reply from Saw.com

Thank you for your kind words!

Rated 1 out of 5 stars

Saw.com, but Nobody Saw My Calls

I try to avoid leaving negative feedback, but my experience with Saw.com has been very disappointing.

Years ago, I received a callback after my first message, but since then, no one has ever returned a call. I even added several premium domains, including one for brokerage, to test their responsiveness. Over several days, I called multiple times, left messages, and never heard back.

My domain landing pages with Saw.com only show a phone number, which is never answered. If email is their preferred method of contact, they should display that instead. Otherwise, potential buyers may simply go with a company that actually responds.

Luckily, there are other options for selling domain names where you feel valued as a customer.

26 September 2025
Unprompted review
Saw.com logo

Reply from Saw.com

I’m sorry we fell short of your expectations. We pride ourselves on having very close relationships with the sellers who use our platform, and if there are ever questions or issues, we encourage clients to reach out directly. That level of communication is one of the things that sets us apart from our competitors.

I double-checked our voicemail, and we didn’t miss any calls. We also don’t offer a phone-number-only sales lander, and adding a domain to brokerage doesn’t automatically initiate an outbound campaign.

At this stage, “brokerage” means we handle all inbound inquiries that come through the domain. If you’d like us to run an outbound campaign—press outreach, targeted email outreach, and dialing—we just need you to apply for that service. If you would like to contact us directly we can discuss this further buzz@saw.com! Thank you!

Rated 5 out of 5 stars

I purchased a domain through SAW

I purchased a domain through SAW. Once the purchase was made the follow up was very quick and professional. Great comms and great service, I was very impressed. Thanks Vlad and the team.

31 October 2025
Unprompted review
Saw.com logo

Reply from Saw.com

Thank you so much for your kind words!

Rated 5 out of 5 stars

Very proactive ... successfully negotiated sale

Very proactive and followed up multiple times; alerting us to make another offer after we thought negotiations had broken down. Surprisingly, we were able to successfully purchase the website url we desired.

Was easy to port over with a simple code. Would buy through them again.

14 October 2025
Saw.com logo

Reply from Saw.com

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

The experience was incredible

The experience was incredible. I was kept updated throughout the entire process via email, calls, and text. They were relentless in accomplishing what I hired them to do. I will definitely be using them again.

17 October 2025
Unprompted review
Saw.com logo

Reply from Saw.com

Thank you so much for your kind words!

Rated 5 out of 5 stars

Diligent pursuit of our goal

Robert Watson was diligent and patient and saw the deal to a completed transfer that took over 9 months.

29 September 2025
Saw.com logo

Reply from Saw.com

Thank you for your kind words!

Rated 5 out of 5 stars

Responsive and easy to deal with

The domain seemed to not be used by anyone, but the anonymous owners still wanted a lot of money for it! Paul guided me through the process and kept me up to date with progress. In the end we were able to figure out a deal and I am happy with the result.

30 August 2025
Saw.com logo

Reply from Saw.com

Thank you for your feedback! Glad we could help secure a deal you’re happy with.

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