SAVA Amsterdam Reviews 299

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items often exceed expectations with their classy designs and durability. Many people are also highly satisfied with the exceptional customer service, highlighting the team's professionalism, quick responses, and willingness to help resolve issues. However, some people experienced issues with the delivery service, mentioning long shipping times, lack of tracking updates, or lost packages. A few other people also felt that the quality of some products was only satisfactory or that stones fell out shortly after purchase.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the beautiful designs, excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent craftsmanship, durable... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really liked the designs when I saw them online and when I received the items, they exceeded my expectations. Great quality for very fair prices, perfect modern designs. I had an issue - entirely my... See more

Company replied

Rated 5 out of 5 stars

I Bought a Sava ring & chain set which looked nice & was satisfactory, unfortunately the chains were too small. Followed the Sava return process. Amsterdam customs took a while to clear but after 2wee... See more

Rated 5 out of 5 stars

The items are top quality, classy designs and complements any style. Customer service is above and beyond. All my questions and concerns were handled professionally, quickly, and with utmost care for... See more

Rated 5 out of 5 stars

The first thing is that everything (all four products) were exactly as advertised and as I expected: great quality, great length and great durability. Second, arrived ahead of schedule and had no prob... See more

Company replied


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Designer
  5. Men's Clothing Store
  6. Watch Store

Written by the company

Welcome to SAVA Amsterdam. A jewelry brand founded by two brothers in the heart of Amsterdam. Inspired by the city’s style and energy, we create minimal, timeless pieces designed for every moment of the day.

Lifetime Warranty

Including accidental damage

Our Lifetime Warranty covers everything we state won't happen to your SAVA piece. Just email a photo of the item at info@sava-amsterdam.com along with your order number, and we'll process a replacement item for you. No questions asked, no judgement, no fuss.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

amazing brand

i could not be more impressed with this brand. their products, prices, and most important, customer service, is outstanding. i wish them only the best, and hope to maybe even visit them on my next trip to Amsterdam ;)

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Prompt customer service

Prompt customer service. My kids were jumping and climbing on me one night and got a hold of my chain and pulled it off my neck and broke it. I informed customer service of what had happened and they got back to me the next day and all they asked for was a picture of the chain and they are sending me a new one due to the lifetime warranty!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Vibe with #SAVA!

#SAVA Amsterdam let their products do the talking. What you see, is what you get. If you're looking for something simple but at the same time so #inspiring to match with your outfit and vibe, look no further. #Sava has it all!

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Love it ! Need more !

The jewelry is as beautiful as it looks in the photos. It also seems to be very durable, so you can wear it without ever taking it off. The customer service is also terrific, and I am completely satisfied. I ordered more just a month later.

I highly recommend it.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and fast delivery to UK

Ordered the males bracelet 31 August 25 included was a buy one get one free so I chose the necklace to match. Arrived 8 days later in England all wrapped up in a lovely sava Amsterdam bag. Quality jewellery and nicer in real life than on the pictures online. I’m very impressed and love the style, design, fit and quality. After reading some negative reviews online about products and service I was sceptical but I went with my better judgment and ordered the jewellery anyway and so glad I did. Absolutely love it and would recommend to anyone to go ahead and purchase you will not be disappointed

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Great support

They we’re very kind and respectful in their support and helped me out, quick responses also, it’s nice to see them take there time with you until you’re happy.

9 September 2025
Unprompted review
Rated 4 out of 5 stars

Long return processing

Had to wait for my refund for more than a month, but the customer finally processed it.
Can't really rate the items, but they seemed like a good deal.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!!

Excellent customer service! I had an issue with my shipping address and the way the team at sava handled it was impeccable! They were diligent and patience with me throughout the entire process and made sure that a resolution was found! Thank you!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Jewellery & Even Better Customer Service

The jewellery I received from SAVA is beautiful and great quality. A bracelet arrived broken and a necklace was missing, but their customer service was outstanding—they replied immediately and arranged free replacements. I’ll definitely be buying more from them in the future!

2 September 2025
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Max,

Thank you so much for your kind words! We’re so happy to hear you love your SAVA pieces. We’re also glad our team could quickly help with the broken bracelet and missing necklace—we always want you to have the best experience. We can’t wait to see you back for more beautiful jewellery soon!

Warm regards,
The SAVA Team

Rated 5 out of 5 stars

Service is incredibly good.

Service is incredibly good.
I had a small issue en within half hour was all solved!
I highly recommend!!

1 September 2025
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Andy,

We really appreciate your review! It’s wonderful to know our team was able to solve your issue so quickly. Your recommendation means the world to us—thank you for trusting SAVA!

Best,
The SAVA Team

Rated 5 out of 5 stars

Amazing Company

They sell very genuine and beautiful jewellery. Very good material, doesn’t fade or rust and has lovely symbolism. Elegant and sleek. Would highly recommend!!

Dairyn

26 August 2025
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Dairyn,
Thank you so much for your kind words! We’re thrilled to hear you love the quality and symbolism of our jewelry. Your recommendation means the world to us. 💛

Rated 5 out of 5 stars

Really happy with the quality and…

Really happy with the quality and beauty of the silver bracelet. Also, the staff is really helpful and nice.

28 August 2025
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Diogo,
We’re so happy to hear you love your silver bracelet and had a great experience with our team. Thank you for sharing your positive feedback—it truly motivates us!

Rated 5 out of 5 stars

Such beautiful pieces

Such beautiful pieces, with outstanding quality. Their customer service is excellent, and I always receive so many compliments.

28 August 2025
Unprompted review
SAVA Amsterdam logo

Reply from SAVA Amsterdam

Hi Santiago,
Thank you for the lovely review! We’re delighted to know you love the pieces and our customer service. We hope you continue to receive endless compliments while wearing them!

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