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2.7
8 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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How great is it to get free sats when you are buying the things you would buy anyway?! I always choose stores that are offered through Satsback just to get those non KYC sats and browser extension works wonders reminding me about the possibility!!!
Reply from Satsback.com
🙏🧡
It only worked the first time, then nothing. I contacted support, but to no avail. I will uninstall it.
Reply from Satsback.com
Sorry for the late reply here Charles ; we only just claimed this Trustpilot profile and saw this. And sorry the support thread didn't go anywhere; that shouldn't happen. "Worked once, then nothing" usually points at something specific - a cookie, an extension conflict, a merchant integration that broke - the kind of thing we should be able to track down together. If you're open to one more try, write to support@satsback.com and mention this review - rough purchase dates and merchant names are enough to start, and we'll dig into it from there.
Tom, Founder & CEO, Satsback.com
Works excellent when you install plugin in chromium. I already received quite a few payouts in lightning. Very smooth process even though it can take up to a month until payouts are available
Reply from Satsback.com
Thanks Tomasz! Hope you're still stacking those precious sats :)
the browser addon doesnt work and the support dont answer to emails
Reply from Satsback.com
Thanks for the feedback, and apologies for the very late reply - we only just claimed this Trustpilot profile and saw this. A lot has changed since 2023: our support team and reply times have improved significantly (usually within a business day now), and the extension has had plenty of fixes too. If you ever feel like giving Satsback another try, write to support@satsback.com - and if anything's off with the extension, let us know, and we'll dig in from there.
Tom, Founder & CEO, Satsback.com
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