Satispay Reviews 4,491

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Easy way to pay, every single store and online shop should accept it as a payment method. Once I tested different options to find the one that best fits to me, I now use this app every time I can beca... See more

Rated 5 out of 5 stars

Satispay is the ultimate app for smart payments. It's super fast, easy to use, and secure. I've been using it since it first launched, and it has only gotten better over time, constantly improving wit... See more

Rated 5 out of 5 stars

Extremely comfortable to use. Highly appreciated the ease and speed with which money can be exchanged between Satispay users. All that is missing is the ability to see in real time the transitions... See more

Rated 5 out of 5 stars

Satispay is a game-changer! It's fast, secure, and super easy to use. Perfect for shopping, splitting bills, or paying small vendors. The weekly budget feature helps me stay on track, and the local bu... See more

Company details

  1. Money Transfer Service

Written by the company

Satispay is a mobile payment app that you can use for everyday money management: shopping in stores, sending money to friends, paying for services and set money aside. #doitsmart


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

Top customer support

I thought I had a problem and they gently explained why I was misunderstanding the question (all my fault btw). Very kind, precise and fast service. On saturday!
The service they offer is very useful.

Thank you 😀

7 June 2025
Unprompted review
Rated 5 out of 5 stars

The meaning to the term "Care" of "Customer Care"

A few minutes after reporting a problem to Satispay I receive a phone call from an unknown number with the Milan area code.

I answer with distrust without speaking (too many spam calls from call centers), promptly a human and kind voice introduces itself and identifies itself (something almost rare these days): "Hi ..., I'm ... from Satispay ..." and kindly informs me that the problem has been solved and that I will soon receive the summary email.

Well, usually the "others" only send the email.

I believe that this is the correct way to operate to give meaning to the term "Care" of "Customer Care"...

6 June 2025
Unprompted review
Rated 5 out of 5 stars

A Smart Way to manage everyday payments

Satispay is a highly useful and user-friendly app designed to simplify daily payments and money transfers. It stands out for its unique approach of operating independently from credit or debit card circuits, linking directly to the user's bank account. This makes it not only more secure, but also cost-effective.

One of the main advantages of Satispay is its wide range of uses. You can pay in physical stores, send money to friends instantly, donate to charities, pay bills, and even top up your phone — all within a few taps. The app is especially appreciated for its clean interface, quick transactions, and the ability to set a weekly budget, helping users keep track of their spending.

The cashback system is another strong point, allowing users to earn small rewards when they shop at partner stores. It’s a great incentive that adds extra value to everyday purchases.

Overall, Satispay is a practical and innovative financial tool, particularly well-suited for young people, students, and anyone looking for a convenient and secure way to manage their money digitally.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Great support from Satispay customer…

Great support from Satispay customer care team. I had some problems after ordering an item that was paid with Satispay. They were soon available and gave me good suggestions how to manage the issue.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL support.

EXCEPTIONAL support. I turned on paid savings but an error occurred and funds could not be added. I contacted support who resolved the problem in a very short time. GOOD

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Bad assistance

Bad assistance. Change telephone is very difficult to manage.
Three times sending documents but account died.
Waiting for plafond refund.

4 May 2025
Unprompted review
Satispay logo

Reply from Satispay

Hi Fabio, please note that in order to change your number the photos of the document must comply with the instructions provided. If you still need help, reach out to us at support@satispay.com

Rated 5 out of 5 stars

Great app

It's a useful tool not only to pay, but also to exchange money and share payments or bills with friends, relatives and much more

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Great app!

Satispay is an App very smart and confortable. I received an aid by the assistance to solving a problem and they were very kind and brilliant.
I put 5 stars :D

20 April 2025
Unprompted review
Rated 1 out of 5 stars

Misleading at best, thieves at worst

Upon creating the account it by default withdraws 200€ from your linked bank account as a balance top up. This is not specifically stated, instead it merely asks to set a 'budget'. That is annoying in it's own right, but not the end of the world right? Since it is still available to spend just with a different account. Is what i would say, however my 200€ has been taken but it is not present on my satispay account, it has now been 3 days. A misleading user interface at best, and simple thievery in the worst case scenario. I will initiate a debit refund through my bank and file an official complaint.

15 April 2025
Unprompted review
Satispay logo

Reply from Satispay

Hi, we are sorry that you don't like our App. From the moment you set the Budget, an automatic top-up is arranged via bank debit. This may take a few working days, but in the meantime you can use your account to receive or exchange money with your contacts. If you have any doubts or need assistance with your account, please write to support@satispay.com. We are here to help!

Rated 4 out of 5 stars

I made a wrong payment

I made a wrong payment, and they gave me assistance to receive a refound.Efficient problem solving. Thanks a lot.

5 April 2025
Unprompted review

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