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Rated 1 out of 5 stars

I’m a cannabis consumer for 22 years I own 2 cannabis companies this medication is anything but natural. The format it comes in and the added E141 in it made me very sick. Sick In stomach with low b... See more

Rated 1 out of 5 stars

Goods never arrived and customer service offered no help! Satipharm failed to complete the proper VAT and customs declaration so my products were returned. I asked Satipharm multiple times for a ref... See more

Rated 5 out of 5 stars

I suffer from chronic PMDD and notice a radical difference in my moods/anxiety/sleep since I starting taking Satipharm CBD capsules about 2 months ago. I am definitely not cured but my symptoms are n... See more

Rated 2 out of 5 stars

I have ordered the CBD capsules for sleep a number of times and they are helpful, although the effect diminishes quickly if you are taking them regularly. However, my most recent order has been a disa... See more

Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Herbal Medicine Store
  4. Mental Health Service

Written by the company

Satipharm is a health and wellness company which is specialised in the development and manufacture of cannabinoid-based products from the cannabis plant. Our focus is on becoming the global leader in the cannabis market by delivering the highest quality products that are designed specifically with the needs of our customers in mind.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

87 reviews

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Rated 1 out of 5 stars

I’m a cannabis consumer for 22 years I…

I’m a cannabis consumer for 22 years I own 2 cannabis companies this medication is anything but natural. The format it comes in and the added E141 in it made me very sick. Sick In stomach with low blood pressure couldn’t sleep all night and very strange thoughts.

When you choose cannabis products you most likely aiming for natural medicine that’s not the case with this product.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

No delivery received

I placed a large order five weeks ago and paid a lot of money. So far, the goods have not yet arrived. Sad, because the products are unique in the effect against migraine.

Very annoying is the poor customer service, I don't get any information on my questions, which I can only send by e-mail.

So be careful!

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Goods never arrived, no refund provided.

Goods never arrived and customer service offered no help! Satipharm failed to complete the proper VAT and customs declaration so my products were returned. I asked Satipharm multiple times for a refund but never got so much as an acknowledgement.

Update: On February 26th I finally received a response indicating that I would get a refund. Over three weeks have now passed and I have not yet received my money back. Customer service have once again gone quiet.

3 January 2024
Unprompted review
Rated 2 out of 5 stars

Not shipping from within the EU

I have ordered the CBD capsules for sleep a number of times and they are helpful, although the effect diminishes quickly if you are taking them regularly. However, my most recent order has been a disaster. Despite saying that they ship to EU counties from within the EU, my order to Ireland was shipped from the UK and I have been hit with about 40% of the order value in customs charges and fees. Customer service were not helpful and sent a 'discount' link that didn't work. Irish buyers are better off buying similar products from elsewhere.

30 November 2023
Unprompted review
Rated 1 out of 5 stars

Slow delivery and no customer service

In a previous review I gave the company 5 stars, but since they moved their base of operations from Ireland to another EU country (I suspect it to be Bulgaria) the delivery is extremely slow and there is no response from customer service when I write them.
Going forward I will order my CBD from another company.

27 October 2023
Unprompted review
Rated 1 out of 5 stars

The worst customer service

The worst customer service - I placed an order a few months ago (a large order), paid for everything and received a third of the order and nothing else. Have repeatedly contacted customer service and no one has ever gotten back to me. They took the money and never delivered the product. Really upsetting, basically feel like I’ve been robbed! Do not order!

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Satipharm Advance Sleep Capsules & Satipharm CBD Oil pipette bottle

For as long as I can remember I have always struggled to sleep, and strong tranquilisers from the GP were a route a tried, but decided to discontinue as I was concerned about addiction/ dependency.
I discovered Satipharm Advance Sleep 10mg CBD gelcaps at the same time as the CBD oil pipette dropper, and not only has my sleep improved, but also my overall mood as my anxiety has been reduced considerably using the drops in the day. The one drawback to the drops, is they make my mouth feel extremely dry, but thats nothing compared to the benefits I have gained from the CBD oil itself.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

CBD 1OMG GELPELL CAPSULES

Ive just recently discovered 10mg Gelpell capsules. I have serious pain in both knees and shoulder. These are like a miracle, will be buying again. Lady from Paisley High Street store called Lynn was so helpful and was very happy to take time and talk to me. Lovely shop and staff, especially Lynn.

15 August 2022
Unprompted review
Satipharm logo

Reply from Satipharm

Thank you Agnes. We are over the moon that you discovered our capsules and couldn't be happier that they are working so well for you. Of course, we never doubted their potential but it is wonderful when we get feedback confirming that they are helping people day to day. Also, thank you to Lynn for her attention.

Rated 5 out of 5 stars

Like most people who have trouble…

Like most people who have trouble sleeping, I've tried everything i can, from evening routins to circadian pills, and nothing really worked.
Picked up a packet of the sleep CBD for half price at a chemist that was closing down, and my quality and quantity of sleep has majorly improved. Expensive for continuos use but the results are really worth it. Hopefully i can continue to use them and reap the benefits.

4 August 2022
Satipharm logo

Reply from Satipharm

Delighted to hear that Avril. Sleeplessness can be very debilitating. Good health and sleep to you :)

Rated 5 out of 5 stars

Brilliant product and service

Brilliant product and service, works well for my son with Crohn’s disease and company so helpful to deal with.

1 August 2022
Satipharm logo

Reply from Satipharm

We appreciate the kind words Fiona, thank you. Wishing continued health for your son.

Rated 5 out of 5 stars

Very happy with special offers

Very happy with special offers. No complaints about anything.

14 June 2022
Satipharm logo

Reply from Satipharm

Thank you, Pat. Is there anything we can improve on to get that final star?! :)
Haha! You're very good Pat, many thanks we really appreciate it.

Rated 5 out of 5 stars

All good thanks delivery took a while…

All good thanks delivery took a while but I think that’s Spain for you!! Will certainly order again

20 April 2022
Satipharm logo

Reply from Satipharm

Hi Shirley, I am terribly sorry that delivery took longer than expected. We are always striving to improve processes and this is something we are currently looking at. Hopefully, your next order will arrive more promptly and thanks for your time in reviewing :)

Rated 5 out of 5 stars

A first class product

As allows Satipharm have delivered a top class product but this time at a fantastic price

15 April 2022
Satipharm logo

Reply from Satipharm

Thank you Mrs V, much appreciated.

Rated 5 out of 5 stars

Perfect

I am so grateful and happy.
Everything has worked great.
Big praise and dear thanks
from Liane
I order now again and again

28.2.2022
I am glad about their answer and I would like to add that satipharm gelpel help me very well. The good feeling of life is back because of it.I suffer from chronic lymphal leukemia, fatigue and migraine. Everything is half as hard now. Thank you very much and see you soon. Liane

10 February 2022
Satipharm logo

Reply from Satipharm

I am delighted that these have worked out so well for you Liane, thank you very much for your review!

Rated 5 out of 5 stars

Bought these for my 84 year old mother…

Bought these for my 84 year old mother as she was finding it extremely difficult to mobilise and get around the house, noticed a big difference after taking these capsules for 2 weeks, now able to mobilise herself and do things mum hasn’t been able to do for years even simple things like brushing her own hair getting up and moving, getting in and out of a car, things I haven’t seen my mum do in years, I really can’t fault these capsules at all they seem to have worked for her, I’m so delighted I stumbled across these capsules there the best thing that’s happened to her in a long time, it’s given my mum a real boost and a given her back much of her independence she once lost,

28 December 2021
Satipharm logo

Reply from Satipharm

Hi Austin, thank you for sharing your mum's experience, that is fantastic to hear. We are delighted she has regained some independence and couldn't be happier to help her achieve this!

Rated 5 out of 5 stars

I ordered Focus and received active

I ordered Focus and received active. So emailed and the following day received the correct ones. Brilliant customer service. Would highly recommend

28 December 2021
Satipharm logo

Reply from Satipharm

Thank you Dawn, really appreciate that!

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