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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and expertise during installations. Many people appreciate the smooth and easy service, noting that engineers arrive on time, complete jobs quickly, and leave everything tidy. Consumers frequently mention the excellent user experience, with installations often described as seamless and well-executed. Reviewers are particularly impressed with the clear explanations provided by the staff and their willingness to go above and beyond to ensure customer satisfaction.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Engineer was prompt, courteous and extremely helpful. I supplied my own bracket and cable for starlink installation and suggested the most likely position for the panel to go near the roof line. The... See more

Rated 5 out of 5 stars

A first class service, from initial order, through to installation. The product does exactly what it says on the tin, and provides a super fast flawless internet connection especially for those living... See more

Rated 5 out of 5 stars

The installer was brilliant a true professional who new exactly what he had to do and explained what he was going to do. As for the reception quality I regret not getting Starlink earlier. Chatting... See more

Rated 5 out of 5 stars

The installation was very efficient and professional, they came when they said they would, they were very pleasant and helpful, and at the end they helped us connect our devices to the wi-fi. The Star... See more


Company details

  1. Telecommunications Service Provider

Information provided by various external sources

We are an installation company, all related to the reception and distribution of Satellite and Terrestrial transmissions for both commercial and domestic applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10

Howard installed my star link. professional, friendly and great advice. phoned ahead of time to let me know when he will arrive. 10/10.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Installation engineer very professional…

Installation engineer very professional and personable. He did a very neat and tidy install. I was particularly impressed that he took time to drill the hole through the wall using a non hammer setting on his drill so that he wouldn’t ‘blow’ the external face of the brick.
Would highly recommended.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

StarLink installed, great service …

Paul helped install our StarLink and was very efficient and was great in setting up my dad and making sure all his devices were hooked up and the service was working at its optimum. Really appreciate your high level of service. Thanks.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Starlink install

Patrick arrived at the indicated time and was professional, courteous and supportive in helping getting the Starlink quickly up and running. Great job.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Starlink instal

Howard brought his friendly north English demeanour to my property in rural Wales yesterday along with the sunshine. The installation was completed with minimal fuss and clear expertise. We also put the world to rights which is always a bonus. I can now watch my sport properly. Thank you

4 March 2026
Unprompted review
Rated 5 out of 5 stars

6 stars

Although we had to wait for installation of our starlink box we’d got it up and running in the kick stand.

However Mark Smith from Sat works was a delight, polite, efficient and on time. I’d give 6 stars if it was possible.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Starlink Installation

Howard the installer was a smashing fella. Very friendly, informative and knowledgeable. Turned up at the agreed time, did a really neat job of the installation and above all, the internet at the property is now great. We'd been making do with a SIM card connection so difference now is like night and day. Fully recommended!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great work

Great, friendly, knowledgable and able guys. We had a good chat while they were doing their work and they found a good workaround for a bit of a tricky placement. I'm very happy with how it went and the product is spot on.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

The installation was very efficient and…

The installation was very efficient and professional, they came when they said they would, they were very pleasant and helpful, and at the end they helped us connect our devices to the wi-fi. The Starlink service is far more powerful than our previous provider, and cheaper. A very big thanks from us.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Satworks

I purchased Starlink via the Starlink website, but Satworks installed the system. It was a 5-star service, and I would highly recommend them to anyone needing that sort of work.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Starlink installation

Howard arrived on time and despite the heavy rain he got stuck into the job. He took care to install the cable as discretely as possible. Starlink was up and running in no time and Howard took the time to fully test it before finishing the job. Great job - thank you.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Super quick, very knowledgeable and friendly. We are so pleased with our new set up, its made such a difference to working at home.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Sat-Works

Howard was excellent! He was very friendly, helpful, efficient, did a very tidy job of putting up the receiver and connecting the 4G, and made sure everything was working properly before he left. Highly recommend Sat-Works. They kept us informed throughout the whole process and Howard is a very good ambassador for the company.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Howard the magician

Howard is a magician - he managed to pluck from thin air an 84MB/s download and 45MB/s upload speed when only minutes before we we had a useless 7.4MB/s download and 0.00MB/s upload.
Howard was polite, very knowledgeable and extremely extremely extremely helpful and kind - it is impossible not to praise him too highly. Thank you.

Alan Marshall

21 March 2025
Unprompted review

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