Sassy Saints Reviews 

7,503
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Excellent company with quality products and excellent customer care. My nails are in a much better condition. I'm trying out the nail balm that comes in an easy to apply wand. It goes on very easily a... See more

Rated 5 out of 5 stars

The products are very good - I’ve ordered dozens of nail gels, cuticle oil, primer and remover, tools, and, just recently, the nail repair. Everything has been high quality, the product information s... See more

Company replied

Rated 2 out of 5 stars

couldnt see anything in cart when I went back to it as got side tracked so put order in cart again to see previous was there so annoying that couldn't view cart in first place. I clicked not to s... See more

Rated 4 out of 5 stars

- Nice nails, but ensure you read everything carefully. I originally had a really bad experience with their subscription service as I know a few people have had a similar problem with being signed... See more

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3.8

Great

TrustScore 4 out of 5

8K reviews

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Replied to 93% of negative reviews

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3.8

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(7,503)

2,729 reviews in the last 12 months

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Rated 5 out of 5 stars

I really like the wraps and they last…

I really like the wraps and they last very well, I do a lot of cleaning and they have with stood all of it daily without coming off, they are easy to apply and to remove and I have noticed my nails are starting feel a lot stronger.

13 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks for the wonderful feedback Louise ✨

Rated 4 out of 5 stars

Love the product.

Love the product.
My first time and not a whiff of nail polish or remover and not the possibility of spilling anything. Found my 1st attempt on myself fuss free and it did last. Naked ambition was my 2nd attempt - seem to give a poorer look than the pinks/ blush colours. One thing I will say- heating up the polish for really does make a difference when applying. Didn’t get 5 stars because of the sneaky auto subscription- blocked and hopefully now cancelled - really really annoying. Your product is really a treat to use and gives me real confidence to maintain my nails with colour rather than keeping my nails with just a clear base coat. It’s your method of involuntary subscribing that really has miffed me off that you don’t get 5 stars!

14 July 2026
Unprompted review
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Reply from Sassy Saints

Thank you so much for your feedback Beverly, the sub can be switched off easily on the purchase page by turning the toggle off ✨

Rated 1 out of 5 stars

This company is a scam

This company is a scam. At no time did I opt into a subscription. They claim they will provide a 3-day notice for a subscription renew (that I did not subscribe to); this did not occur. Suddenly, I saw a charge on my account and a day later I got an email.

The company is resisting all efforts to cancel, refund and unsubscribe from their spam.

AVOID.

12 July 2026
Unprompted review
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Reply from Sassy Saints

Hi Julie, I can see my colleague provided you a full refund for your order, thanks 🌸

Rated 3 out of 5 stars

First time using it

First time using it, just shaping it to my nail was new to me and hopefully it’ll stick for two weeks. It’s been two days and it’s still good. The second time around I should do better. One thing I don’t have to wait till the nail polish dries.

11 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks for your feedback Cathy ✨

Rated 4 out of 5 stars

Great product, will buy again

Love the colour, good adhesion, easy to apply. One problem is that it started fraying a bit at the edges after about one week. My nails are very thin and splitting a bit after having acrylics for a long time but the wraps are super helpful at protecting them while I grow them out. I’m excited to try some of the fun patterns once my nails are longer and stronger

13 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks for your feedback Shelby! ✨

Rated 5 out of 5 stars

I love the nail wraps

I love the nail wraps. Delivery was quick.

9 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks Donna for your wonderful feedback! ✨

Rated 1 out of 5 stars

terrible product, terrrible customer service

I was very excited to use this product. Once received, I found it difficult to use. I tried returning it and was told since it is flammable product I couldn't return through the USPS.Trying to return through UPS would be over 200.00. Customer service was terrible and unhelpful . I had sent several emails with the same reply trying to have me keep the product. This is the first time I have ever written a negative review .

6 July 2026
Unprompted review
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Reply from Sassy Saints

Hi Cathy, I can see my colleague has assisted you with a refund, many thanks 🌸

Rated 2 out of 5 stars

I cannot figure out how to find items…

I cannot figure out how to find items for my toes. The only way I got anything for my toes is through checkout when it recommended it to me. I would have liked to look through and find more toe items.

12 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks April, on the homepage simply scroll down and you will see pedicures ✨

Rated 4 out of 5 stars

Great product with a couple of caveats

I really love these nails! They are better than regular polish (which chip after 2 days) and I love that my nails still feel real. I do wish that there were more varied sizes of the polish strips available -- my nails fan out from the base to the tips so the ovals end up being a bit narrow for me if I fit the strips to the base of my nail. I worry how obvious this will be with darker colors. Also, the polish has completely worn away from the tips after three days; again, it's not as noticeable with a lighter color but I fear it will be obvious with darker colors.

9 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks for the feedback Jennifer ✨

Rated 1 out of 5 stars

I was disappointed with this company…

I was disappointed with this company from the start. As soon as I received my first package, I contacted customer service because I wasn't impressed with the quality of the product. They refunded the one item I had tried, but if I wanted to return the remaining unopened products, I had to pay the return shipping myself.

It gets worse. I also clearly told them during that first interaction that I wanted to cancel my subscription. They failed to do so, and another shipment was sent anyway. Now they're telling me I can return it—but once again, only if I pay the return shipping for a package I never wanted in the first place because they didn't process my cancellation.

The refund and subscription policies feel designed to make returns difficult and expensive for customers. In my experience, these are shady business practices, and I won't be ordering from them again.

Updated - Nice standard reply. My experience above was after your colleague assisted. Please don’t make people think it was helpful assistance.

1 July 2026
Unprompted review
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Reply from Sassy Saints

Hi Claire, I can see my colleague has assisted you, many thanks 🌸

Rated 5 out of 5 stars

Went in with low expectationsBut it…

Went in with low expectationsBut it turned out better than I thought. Held up nicely and didn’t feel like a compromise. Pretty decent experience

15 June 2026
Unprompted review
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Reply from Sassy Saints

Thanks for your amazing feedback Kai! 🌸

Rated 4 out of 5 stars

Like them but application a challenge

Like the product but trimming the excess on my right hand was a challenge and the included nail scissors would not work. Self application is a bit of a challenge

10 July 2026
Unprompted review
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Reply from Sassy Saints

Thanks for the feedback Laura ✨

Rated 2 out of 5 stars

not great

couldnt see anything in cart when I went back to it as got side tracked so put order in cart again to see previous was there so annoying that couldn't view cart in first place.
I clicked not to subscribe then when got order confirmation showed i was subscribing then had to find a way to unsubscribe which I did eventually after a bit of a panic . as did not want to sign up to a subscription
tried first set of nail wrap didn't look too bad a first but by morning looks like they have shrunk

28 June 2026
Unprompted review

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