Terrible customer service: Non-existent!!!! I emailed, called, and even messaged on WhatsApp. NOTHING! On top of everything, my bed hasn't arrived. This brand should not exist, and this should be... See more
Company replied
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See what reviewers are saying
Absolutely brilliant!! From start to finish Fast delivery!! The driver was great so friendly and very fast I ordered Saturday and had it Friday🙂 The bed is absolutely incredible!! What a bargain... See more
Ordered bed from Wowcher, but didn't receive confirmation from Sartobeds of the order, so emailed them asking for a delivery date & their response was to cancel my order as they have 'supply issues',... See more
Ordered bed on wowcher for a VERY good price... It arrived with a mattress which was totally unexpected, delivery was fast. Ordered late Friday night, arrived Tuesday morning. Delivery driver was... See more
Company details
Contact info
Unit2, Wellington Street, WF17 5TH, Batley, West Yorkshire, United Kingdom
- 07871358111
- sales@sartobeds.co.uk
- sartobeds.co.uk
2.7
Poor
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Great delivery service
Great delivery service, I got a king size with mattress amazing love it. Will be ordering from them again. Highly recommend 🙃
2 August 2022
Brilliant service from beginning to delivery
Ordered our bed kept in contact with our delivery quality of the bed is brilliant overall would recommend this company
30 July 2022
Fast delivery
Order arrived within a few days driver phoned me prior to delivery. Bed was easy to put together excellent service excellent bed
29 July 2022
This company r fantastic.
This company r fantastic.
My bed is amazing it looks so expensive and classy. The mattress is so comfortable. I paid extra for the 2000 mattress and it was well worth it. Everything was such good quality for the price. Delivery was promp and I was kept informed from the time I ordered.
I would definitely recommend this company
26 July 2022
Reply from Sartobeds
Dear Mrs Sangita, thanks for sharing your feedback. We're sorry your experience didn't match your expectations.
As per our delivery notes your delivery was made within 4 days of the order being placed, we also updated you via text to which you responded confirming the delivery.
If you are unhappy with the quality of the bed we can arrange to replace this for you free of charge.
We have tried contacting you via call/text however have not had a response.
Please feel free to reach out to our customer support. We would love to make things right.
Sarto Beds Support
Excellent
I have ordered from this company twice now and will definitely be purchasing again! Affordable prices and high quality beds. Great communication and fast delivery!
21 July 2022
Great product for the amazing price
20 July 2022
Unprompted review
3 weeks and still not received my bed
3 weeks and still not received my bed. I can get things from Australia regularly in 2 weeks max. If you want a bed relatively fast then don’t bother with this company
20 July 2022
Very good quality of bed and service
6 July 2022
Fantastic service delivery and kingsize…
Fantastic service delivery and kingsize divan is such good quality, would highly recommend
20 June 2022
All round 5"
Ordered was a amazing price ! and when came to delivery received a phone call to offer me a next day slot available or asked when after that would be good I took the next day slot was here in time slot and very professional delivery. The bed it self is lovely and well made and the mattress is perfect for what we wanted. would definitely recommend.
12 June 2022
Unprompted review
Really good service
Bed was lovely! The customer service when I did manage to speak to them was great, they delivered on time and even sent me examples of the material before the delivery date to make sure I was fully happy with my choice! Over all great !
11 June 2022
Unprompted review
Ordered the empire divan bed and can’t…
Ordered the empire divan bed and can’t fault it, the price was very affordable, great sturdy bed and 5* customer service!
9 June 2022
Unprompted review
Very good service/product overall.
9 June 2022
Unprompted review
Highly Recommended
I ordered the Monte Carlo bed in a Superking size with divan base 2 drawers and matching floor length head board and footboard. Not only is the bed absolute beautiful, the delivery was fantastic and the customer service is faultless. The price of the bed with the mattress as well was amazing and I am a very happy customer.
I would use this company again for future purchases.
2 March 2022
Unprompted review
Amazing
Had 2 beds now both great for the price. Always deliver on time and always super helpful!
2 March 2022
Unprompted review
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