Saratti Jewelry Reviews 

27
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Unbelievably amazing experience! The best team! They’re incredibly fast, polite and hard working and took a concept on paper and turned it into a dream come true! Thank you for everyone involved!

Rated 5 out of 5 stars

I needed a custom engagement ring designed and delivered in an incredibly tight timeline—we’re talking days, not weeks. I was stressed, but Saratti’s team not only listened to my urgency but delive... See more

Company replied

Rated 4 out of 5 stars

I got a personalized necklace for my son’s first birthday. The service was great and they updated me every step of the way. The final piece was absolutely gorgeous

Rated 5 out of 5 stars

I received my Master piece ear rings this is my third purchase with Saratti Jewelry and it is a breath taking experience when you receive exactly what you wanted. Meshack my consultant does a great jo... See more

Company replied

Company details

  1. Jewelry Designer
  2. also in
  3. Jewelry Store

Written by the company

Since 2016, Saratti (formerly Modern Gem Jewelry) has brilliantly illuminated love stories and life's finest moments with stunning bespoke diamond and colored gemstone engagement rings. Our top-tier quality craftsmanship, mind-blowing gemstone collection, unparalleled personal bespoke jewelry experience, and unbeatable prices have not only cultivated a global family of enthusiasts but created a magnetic allure that keeps people coming back for more. We believe that you deserve jewelry that is personal, exquisite, built to last a lifetime, and memory-worthy. That’s the spirit behind our personal, intimate approach to bespoke jewelry, crafting experiences as memorable as the pieces we create. We love what we do, and the joy of our clients powers our passion to consistently deliver delightful experiences and jewelry, previously only available to royals, directly to you. Cheers to jewelry that enchants, edifies, and elevates.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.7

All reviews

(27)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievably amazing experience

Unbelievably amazing experience! The best team! They’re incredibly fast, polite and hard working and took a concept on paper and turned it into a dream come true! Thank you for everyone involved!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I hoped for

My experience has been amazing. Customer service answered my questions quickly, my ring arrived exactly as I hoped and faster than I had originally hoped for. The packaging was beautiful and added to the unboxing experience. All around amazing, highly recommend!

23 April 2026
Rated 5 out of 5 stars

Exceeded my expectations

Saratti Modern Gem Jewelry exceeded my expectations. Their level of professionalism stood out from the very beginning. They took the time to truly understand my taste and worked closely with me to design a ring that matched exactly what I wanted without pushing me beyond my budget. The attention to detail, transparency, and guidance throughout the process made everything smooth and stress-free. The final ring was beautifully crafted and felt personal and meaningful. I highly recommend Saratti to anyone looking for quality, professionalism, and custom jewelry done right.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Engagement Ring

Choosing Saratti to create my fiancée’s engagement ring was a fantastic decision. From start to finish, and even beyond, our experience was nothing short of exceptional.

The ring itself is a masterpiece. It captured everything I hoped to express: love, commitment, and my fiancée’s beauty. The design is exquisite, with a level of craftsmanship that is timeless.

Additionally, Saratti’s care didn’t end at the sale. When we needed the ring resized after the proposal, they handled it with incredible grace and generosity. The process was seamless, their communication was helpful and kind, and they did it free of charge, a gesture that felt less like a policy and more like a genuine commitment to our happiness. It showed a level of service that is truly incredible.

If you are looking for a ring that will take your breath away, backed by a team that treats you like family, look no further than Saratti. I cannot recommend them highly enough.

With sincere appreciation,
A Very Happy fiancé

22 December 2025
Unprompted review
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Reply from Saratti Jewelry

Thank you so much for this beautiful review!

We’re truly honored to have been a part of such an important moment in your life. It means the world to us that the ring turned out exactly how you imagined — capturing all the love, commitment, and beauty you wanted to express.

We’re also so happy to know that our service made the whole process easier and more enjoyable for you. At SARATTI, we always aim to treat our clients like family, and it’s amazing to hear that it came across in your experience.

Thank you for trusting us with something so special. Wishing you both a lifetime of love and happiness, and we’re always here if you need anything else! ✨

With gratitude,
The SARATTI Team

Rated 5 out of 5 stars

Wonderful service

Wonderful service

2 December 2025
Unprompted review
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Reply from Saratti Jewelry

Thank you for your kind words, Caleb!

We’re so glad you had a wonderful experience. We look forward to serving you again soon! ✨

Rated 5 out of 5 stars

Awesome customer service and support …

I was very impressed with the professionalism and customer communication/ transparency they offered. They answered all my questions and provided details throughout the process of designing my necklace. I was happy with the results and would definitely work with them again. Thank you!

1 November 2025
Unprompted review
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Reply from Saratti Jewelry

Dear Sharon,

Thank you so much for taking the time to share your experience with us. Your kind words truly mean the world to our entire team. 💛

We’re delighted to hear that you felt supported and well-guided throughout the design process — our goal has always been to make every step clear, personal, and memorable. Knowing that you’re happy with your necklace and the final result genuinely inspires our artisans.

It was an honour creating something special for you, and we would be more than happy to welcome you back anytime. Thank you once again for your trust and for choosing SARATTI. ✨

Rated 5 out of 5 stars

Polite and efficient service.

Polite, efficient and comprehensive service providing high quality products. The customer service team even expedited delivery to ensure I had the product before leaving for a holiday.

26 July 2025
Unprompted review
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Reply from Saratti Jewelry

Dear Kristian,

Thank you so much for your kind words and 5-star review! 🌟 We’re delighted to hear that you found our service polite, efficient, and comprehensive. It means the world to us that we could expedite delivery in time for your holiday — ensuring you had your piece with you as planned.

Your trust in SARATTI is truly valued, and we look forward to serving you again in the future. ✨

Warm regards,
The SARATTI Team

Rated 5 out of 5 stars

Perfect Experience

Everything was perfect, the communication, the explanation of what diamond I purchased, the preview of the piece before it was made. I felt in total control as I was able to make all changes to my piece before it was made. I was really impressed with the entire service. Top packaging too! My wife loved her piece. Couldn’t have asked for anything more. In the beginning was a bit skeptical about SARATTI, but you guys a completely blew my away. You guys are doing amazing job,really! Surely going to be recommending you to my friends! Thank you so much making our special day even special!

10 July 2025
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Reply from Saratti Jewelry

Wow, James!

Thank you so much for sharing your experience! We’re so happy to hear you and your wife loved the piece, and that the process made everything feel just right. We totally get the initial doubts, but we’re beyond excited that we could surprise you in the best way possible. 💎

Your feedback means a lot to us, and we’re so grateful to have been part of making your special day even more memorable. Looking forward to helping you again down the line!

Rated 5 out of 5 stars

Excellent customer service

I had two rings custom made by Saratti Jewelry, and from start to finish, the experience was absolutely brilliant. From the very first message, I felt completely at ease. They were responsive, professional, and genuinely cared about bringing my vision to life. Every step of the process was clear and collaborative, and I always felt safe and confident in their hands.

30 June 2025
Unprompted review
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Reply from Saratti Jewelry

Dear Michelle,

Thank you so much for your kind words — your review truly means the world to us. It was an absolute honour bringing your vision to life through both custom rings. Knowing that you felt safe, confident, and cared for throughout the process is exactly what we strive for in every bespoke journey. We’re grateful for your trust and so thrilled that you felt at ease from the very beginning.

Here’s to timeless pieces and a beautiful connection we’ll always treasure. 💎
Warmest wishes,
The SARATTI Team ✨

Rated 5 out of 5 stars

Sarratti Jewelry!!

Sarratti Jewelry!!! Words can’t fully express how grateful and overjoyed I am with the ring your amazing team created for me. From start to finish, the experience was nothing short of magical. I had a vision of my dream wedding ring, and they brought it to life with such care, precision, and beauty. It turned out even more stunning than I imagined.
The craftsmanship is absolutely flawless, the attention to detail is remarkable, and the entire design reflects everything I had ever dreamed of. It’s not just a ring; it’s a piece of my heart and story, and I’ll cherish it forever.
Thank you for turning my dream into a sparkling reality. You’ve made one of the most special moments of my life even more unforgettable. I would recommend you a thousand times over!

29 May 2025
Unprompted review
Saratti Jewelry logo

Reply from Saratti Jewelry

Thank you so much for your incredibly kind words! We’re thrilled to hear that your experience with us exceeded your expectations and that your wedding ring turned out even more beautiful than you imagined.

Our goal is always to bring each client’s vision to life with care, precision, and passion—knowing we helped create one of the most special moments of your life truly means the world to us. Thank you for trusting us with your story and for recommending SARATTI so many times. We’re honored to have been a part of your journey, and we look forward to crafting many more unforgettable pieces for you in the future! ✨

Rated 5 out of 5 stars

I received my Master piece ear rings…

I received my Master piece ear rings this is my third purchase with Saratti Jewelry and it is a breath taking experience when you receive exactly what you wanted. Meshack my consultant does a great job in ensuring I receive my Jewelry. Am much grateful and do not regret choosing you over and over

18 April 2025
Unprompted review
Saratti Jewelry logo

Reply from Saratti Jewelry

Thank you so much for your wonderful review! We’re thrilled to hear how much you’re enjoying your Masterpiece earrings and that each experience with us has lived up to your expectations. Your continued trust means the world, and we can’t wait to design more unforgettable treasures for you in the future! ✨

Rated 5 out of 5 stars

SARATTI is truly committed to offering…

SARATTI is truly committed to offering exceptional and timely customer service. Although we were worlds apart, they displayed great attention to detail and worked with me every step of the way to ensure my dream piece was crafted. The entire process was made smooth because they offered quick responses and were proactive in communicating milestone and developments every step of the way. The only downside was that for some reason, the ring delivered was half a size bigger than expected. However, SARATTI has offered to resolve this at no cost, again, exemplifying their commitment to customer satisfaction! I would highly recommend them to anyone!

19 April 2025
Unprompted review
Saratti Jewelry logo

Reply from Saratti Jewelry

Thank you so much for your kind words and for taking the time to share your experience!

We’re deeply honored to have had the opportunity to bring your vision to life, and we're thrilled to hear the journey felt supported and smooth. At SARATTI, we stand behind every detail — not just in the craftsmanship, but in how we care for our clients throughout the process.

We truly appreciate your understanding regarding the ring size, and we’re so glad we could offer a solution that reflects our commitment to your satisfaction.

Wishing you many beautiful memories with your piece — and thank you again for trusting SARATTI. 💛✨

Rated 5 out of 5 stars

I needed a custom engagement ring…

I needed a custom engagement ring designed and delivered in an incredibly tight timeline—we’re talking days, not weeks. I was stressed, but Saratti’s team not only listened to my urgency but delivered beyond expectations. From the first sketch to the final confirmation, they kept me in the loop daily. The design process was seamless, and they managed to ship the ring halfway across the world in record time without compromising on quality.

Special shoutout to [Crystal & Meshach] for their patience and professionalism—they truly went above and beyond. The ring arrive
d perfectly, and my partner adores it. If you need a bespoke piece crafted with care and speed, Saratti is your go-to. 10/10!

29 April 2025
Unprompted review
Saratti Jewelry logo

Reply from Saratti Jewelry

Dear Kwasi,

Thank you for entrusting us with such a meaningful chapter of your story. Crafting your bespoke engagement ring under such a tight timeline was a challenge we embraced wholeheartedly—knowing it would become a symbol of your love made every moment worthwhile.

We’re deeply moved by your words and thrilled that the ring resonated so beautifully with your vision. Crystal and Meshach poured their passion into ensuring every detail reflected your urgency and care, and we’ll celebrate your kindness with them personally. Delivering heirloom-quality craftsmanship, even against the clock, is a promise we hold sacred.

Your trust and partnership mean the world to us. May this ring mark countless joyful moments ahead for you and your partner. We’d be honored to craft future chapters of your journey, whenever the time comes.

With gratitude,
The Saratti Team

Rated 5 out of 5 stars

Very Satisfied

The piece I got for my wife was really stunning. Everything was very straightforward and exceptionally professional. The only issue is I wished I didn't need to wait for 17 days for the piece. But goodness it was worth the wait. The packaging was very nice, way nicer that I imagined. My wife really loved the piece. Highly recommend SARATTi

4 April 2025
Unprompted review
Saratti Jewelry logo

Reply from Saratti Jewelry

Dear Allen,

Thank you for trusting us to create something special for your wife. We’re thrilled to hear how much she loved the piece—stories like yours remind us why we pour so much care into every detail.

We truly appreciate your patience during the 17 working days it took to craft her piece. While craftsmanship of this caliber can’t be rushed, we understand the anticipation and are grateful you felt it was worth the wait. Your kind words about the packaging and experience mean everything—we believe even the unboxing should feel like a celebration.

Wishing you and your wife a lifetime of joy with this piece. We’d be honored to craft more meaningful treasures for you both.

With warmth,
The Saratti Team

Rated 5 out of 5 stars

I loved the experience end to end

I loved the experience end to end. Right from the first call, the patience to explain all the processes to me. The attention and dedication from my advisor was a truly great experience.
I love the packaging of the finished work and it fit perfectly.
In all I had a really wonderful experience with Serrati .

27 September 2024
Unprompted review
Rated 5 out of 5 stars

They were quite fast

They were quite fast, updated me through the entire process. The finished ring was amazing. They've gained a loyal customer.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Service



I am over the moon with my new ring. Saratti made the whole experience easy and personal. These masters of their craft deserve highest praise for their incredible work, from idea conception to final jewel. Totally blown away! Thanks, Saratti!

8 April 2024
Unprompted review

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