Unbelievably amazing experience! The best team! They’re incredibly fast, polite and hard working and took a concept on paper and turned it into a dream come true! Thank you for everyone involved!
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I needed a custom engagement ring designed and delivered in an incredibly tight timeline—we’re talking days, not weeks. I was stressed, but Saratti’s team not only listened to my urgency but delive... See more
Company replied
I got a personalized necklace for my son’s first birthday. The service was great and they updated me every step of the way. The final piece was absolutely gorgeous
I received my Master piece ear rings this is my third purchase with Saratti Jewelry and it is a breath taking experience when you receive exactly what you wanted. Meshack my consultant does a great jo... See more
Company replied
Company details
Written by the company
Since 2016, Saratti (formerly Modern Gem Jewelry) has brilliantly illuminated love stories and life's finest moments with stunning bespoke diamond and colored gemstone engagement rings. Our top-tier quality craftsmanship, mind-blowing gemstone collection, unparalleled personal bespoke jewelry experience, and unbeatable prices have not only cultivated a global family of enthusiasts but created a magnetic allure that keeps people coming back for more. We believe that you deserve jewelry that is personal, exquisite, built to last a lifetime, and memory-worthy. That’s the spirit behind our personal, intimate approach to bespoke jewelry, crafting experiences as memorable as the pieces we create. We love what we do, and the joy of our clients powers our passion to consistently deliver delightful experiences and jewelry, previously only available to royals, directly to you. Cheers to jewelry that enchants, edifies, and elevates.
Contact info
8 Wang Kwong Road Kowloon Bay,, 999077, Kowloon Bay, Kowloon, Hong Kong, Hong Kong
- +852 9424 2327
- support@saratti.com
- saratti.com
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Excellent jewelry
Unbelievably amazing experience
Unbelievably amazing experience! The best team! They’re incredibly fast, polite and hard working and took a concept on paper and turned it into a dream come true! Thank you for everyone involved!
Exactly what I hoped for
My experience has been amazing. Customer service answered my questions quickly, my ring arrived exactly as I hoped and faster than I had originally hoped for. The packaging was beautiful and added to the unboxing experience. All around amazing, highly recommend!
Exceeded my expectations
Saratti Modern Gem Jewelry exceeded my expectations. Their level of professionalism stood out from the very beginning. They took the time to truly understand my taste and worked closely with me to design a ring that matched exactly what I wanted without pushing me beyond my budget. The attention to detail, transparency, and guidance throughout the process made everything smooth and stress-free. The final ring was beautifully crafted and felt personal and meaningful. I highly recommend Saratti to anyone looking for quality, professionalism, and custom jewelry done right.
Engagement Ring
Choosing Saratti to create my fiancée’s engagement ring was a fantastic decision. From start to finish, and even beyond, our experience was nothing short of exceptional.
The ring itself is a masterpiece. It captured everything I hoped to express: love, commitment, and my fiancée’s beauty. The design is exquisite, with a level of craftsmanship that is timeless.
Additionally, Saratti’s care didn’t end at the sale. When we needed the ring resized after the proposal, they handled it with incredible grace and generosity. The process was seamless, their communication was helpful and kind, and they did it free of charge, a gesture that felt less like a policy and more like a genuine commitment to our happiness. It showed a level of service that is truly incredible.
If you are looking for a ring that will take your breath away, backed by a team that treats you like family, look no further than Saratti. I cannot recommend them highly enough.
With sincere appreciation,
A Very Happy fiancé

Reply from Saratti Jewelry
Awesome customer service and support …
I was very impressed with the professionalism and customer communication/ transparency they offered. They answered all my questions and provided details throughout the process of designing my necklace. I was happy with the results and would definitely work with them again. Thank you!

Reply from Saratti Jewelry
Polite and efficient service.
Polite, efficient and comprehensive service providing high quality products. The customer service team even expedited delivery to ensure I had the product before leaving for a holiday.

Reply from Saratti Jewelry
Perfect Experience
Everything was perfect, the communication, the explanation of what diamond I purchased, the preview of the piece before it was made. I felt in total control as I was able to make all changes to my piece before it was made. I was really impressed with the entire service. Top packaging too! My wife loved her piece. Couldn’t have asked for anything more. In the beginning was a bit skeptical about SARATTI, but you guys a completely blew my away. You guys are doing amazing job,really! Surely going to be recommending you to my friends! Thank you so much making our special day even special!

Reply from Saratti Jewelry
Excellent customer service
I had two rings custom made by Saratti Jewelry, and from start to finish, the experience was absolutely brilliant. From the very first message, I felt completely at ease. They were responsive, professional, and genuinely cared about bringing my vision to life. Every step of the process was clear and collaborative, and I always felt safe and confident in their hands.

Reply from Saratti Jewelry
Sarratti Jewelry!!
Sarratti Jewelry!!! Words can’t fully express how grateful and overjoyed I am with the ring your amazing team created for me. From start to finish, the experience was nothing short of magical. I had a vision of my dream wedding ring, and they brought it to life with such care, precision, and beauty. It turned out even more stunning than I imagined.
The craftsmanship is absolutely flawless, the attention to detail is remarkable, and the entire design reflects everything I had ever dreamed of. It’s not just a ring; it’s a piece of my heart and story, and I’ll cherish it forever.
Thank you for turning my dream into a sparkling reality. You’ve made one of the most special moments of my life even more unforgettable. I would recommend you a thousand times over!

Reply from Saratti Jewelry
I received my Master piece ear rings…
I received my Master piece ear rings this is my third purchase with Saratti Jewelry and it is a breath taking experience when you receive exactly what you wanted. Meshack my consultant does a great job in ensuring I receive my Jewelry. Am much grateful and do not regret choosing you over and over

Reply from Saratti Jewelry
SARATTI is truly committed to offering…
SARATTI is truly committed to offering exceptional and timely customer service. Although we were worlds apart, they displayed great attention to detail and worked with me every step of the way to ensure my dream piece was crafted. The entire process was made smooth because they offered quick responses and were proactive in communicating milestone and developments every step of the way. The only downside was that for some reason, the ring delivered was half a size bigger than expected. However, SARATTI has offered to resolve this at no cost, again, exemplifying their commitment to customer satisfaction! I would highly recommend them to anyone!

Reply from Saratti Jewelry
I needed a custom engagement ring…
I needed a custom engagement ring designed and delivered in an incredibly tight timeline—we’re talking days, not weeks. I was stressed, but Saratti’s team not only listened to my urgency but delivered beyond expectations. From the first sketch to the final confirmation, they kept me in the loop daily. The design process was seamless, and they managed to ship the ring halfway across the world in record time without compromising on quality.
Special shoutout to [Crystal & Meshach] for their patience and professionalism—they truly went above and beyond. The ring arrive
d perfectly, and my partner adores it. If you need a bespoke piece crafted with care and speed, Saratti is your go-to. 10/10!

Reply from Saratti Jewelry
Very Satisfied
The piece I got for my wife was really stunning. Everything was very straightforward and exceptionally professional. The only issue is I wished I didn't need to wait for 17 days for the piece. But goodness it was worth the wait. The packaging was very nice, way nicer that I imagined. My wife really loved the piece. Highly recommend SARATTi

Reply from Saratti Jewelry
I loved the experience end to end
I loved the experience end to end. Right from the first call, the patience to explain all the processes to me. The attention and dedication from my advisor was a truly great experience.
I love the packaging of the finished work and it fit perfectly.
In all I had a really wonderful experience with Serrati .
I am totally in love with my Saratti…
I am totally in love with my Saratti piece. They took time to really understand my preferences and delivered something wonderful. 10/10 will definitely recommend!
They were quite fast
They were quite fast, updated me through the entire process. The finished ring was amazing. They've gained a loyal customer.
I got a personalized necklace
I got a personalized necklace for my son’s first birthday. The service was great and they updated me every step of the way. The final piece was absolutely gorgeous
Great Service
I am over the moon with my new ring. Saratti made the whole experience easy and personal. These masters of their craft deserve highest praise for their incredible work, from idea conception to final jewel. Totally blown away! Thanks, Saratti!
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