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Hire a top-rated local taxi & limo service from Sarajevo for your airport taxi, private transfer, or a sightseeing day-trip
Sarajevo, Sarajevo, Bosnia And Herzegovina
4.1
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service. Communication was fast and very clear. The driver was punctual, extremely accommodating. Highly recommend this car service!
Reply from Sarajevo Transfer
Dear Marwa,
Thank you so much for this wonderful feedback! We're thrilled to hear our communication was fast and clear, and that your driver went above and beyond to make sure everything ran smoothly.
We are at your disposal in future.
Good, good car, good driver, good transfer. Accept cards and cash
Reply from Sarajevo Transfer
Thank you very much for your feedback, we truly appreciate it. We are glad you were satisfied with the car, driver, and transfer.
We are at your disposal in future.
Avoid AddCar Sarajevo – Completely Unprofessional and Unsafe Experience
I strongly urge travelers to avoid AddCar at Sarajevo Airport, as well as their broker partners Carcini and X Car Rental. This was one of the worst car rental experiences I’ve ever had.
On the first day, the car broke down in the middle of the street. We were left stranded for four hours, and instead of replacing the faulty battery, they brought a charger to temporarily jump-start the vehicle. To our shock, we later discovered the car was fitted with a motorcycle battery, completely inappropriate for a car. This alone is a major safety and reliability concern.
The nightmare continued on the second day, when the car shut down again. We contacted them at 7:00 AM – and were left waiting until 3:00 PM (six hours!) before anyone arrived to assist us. This level of service is beyond unacceptable.
The customer service was extremely unhelpful throughout, particularly the woman at the desk, who showed no empathy or urgency. Furthermore, the rental contract was only provided in Bosnian, with no English version available – despite being at an international airport. You’re expected to sign documents you can’t read.
This company is not only unprofessional and disorganized, but also potentially unsafe and borderline fraudulent in its practices. I strongly advise all travelers to avoid AddCar, Carcini, and X Car Rental. Choose a reputable, international rental company instead – this one is absolutely not worth the risk.
On time, flexible and friendly. Very professional over whatsapp.
Reply from Sarajevo Transfer
Thank you so much for your kind words, Vladimir! We're glad you were satisfied with our service. Looking forward to serving you again! 😊
Satisfied well good staff quick reply and they arrive always on time
Reply from Sarajevo Transfer
Thank you so much for your trust and kind words! We're happy to hear that you're satisfied with our service. Looking forward to serving you again!
We ve booked Sarajevo transfer for a ride with 3 people to the airport. Information and communication ahead was clear, fast and very friendly. The day of transfer was a massive traffic jam and very bad weather (heavy snow fall and rain). The driver couldn't make it in time, so they ve sent another driver that was available and nearby. We ve got for everything updated by WhatsApp. We were very satisfied with this service and will certainly use it again if returning to Sarajevo.
The transfer was for a reasonable price and the driver was very puctual and drove carefully. 5 stars
I must say that our driver Fedja is excellent and professional, kind and friendly. It was a very comfortable journey. Me and my friends enjoyed our trip.
Overall, our experience has been great and the services were awesome. I will also definitely recommend this to anyone.
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