Sarah Jayne Designs Reviews 

170
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful craftsmanship of the products, often noting the detailed and well-made construction. Many appreciate the custom-fit designs, which perfectly accommodate their items, along with the use of high-quality, durable materials. People are highly satisfied with their purchases, frequently describing them as unique, practical, and a source of joy. Reviewers consistently express delight, finding products to exceed expectations in value and aesthetic appeal, often leading to recommendations. The excellent service and communication contribute to a smooth purchasing experience, encouraging many customers to make repeat purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the high quality, solid assembly, and... See more

Quality

Clients share positive opinions on quality, consistently praising the very good quality and the use of nice,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sarah is soooo (sew?) friendly! She is so tuned into her customers to the extent that she will even offer thoughtful tweaks to your order to better base it off the very aesthetics of anything y... See more

Rated 5 out of 5 stars

Easy ordering process, great communication (even through all this tariff nonsense, which caused some shipping delays - NOT the shops fault!), and beautiful product. Not my first order, definitely won... See more

Rated 5 out of 5 stars

The customer service was impeccable! I was actually surprised at how quick they got to my order considering it’s made to order products! And despite being “across the pond” the shipping and delive... See more

Rated 5 out of 5 stars

Sarah did an amazing job with both bible covers I ordered for myself and my husband. And easy process and even though I ordered them separately, she consolidated them into one package and refunded the... See more


Company details

  1. Tailor
  2. Art Handcraft
  3. Bag Shop
  4. Book Store
  5. Boutique

Written by the company

Stylish, timeless book sleeves designed to protect what you love — from treasured heirloom Bibles to everyday reads, crafted with pride and made to last. We create book sleeves that beautifully combine protection with practicality. Designed for every book and every occasion — each piece is carefully crafted using premium fabrics with quality and lasting durability in mind that you will look forward to using every day!


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Not Acceptable

The item was too small and doesn't hold my Bible. It came in on the 31st when I ordered prior to the day to receive it by Christmas. I order two items sepparate and paid separate shipping but they were sent together. It doesn't look at all like the picture and frankly it's ugly. The flap would not cover the Bible to protect it if it fit.

31 December 2022
Sarah Jayne Designs logo

Reply from Sarah Jayne Designs

Hello John,
I am sorry that you are disappointed with your cover. I did make it to the measurements that you gave me but sometimes things go wrong, either i have made a mistake or you have given wrong measurements but I would have been more than happy to have replaced it for you if you had contacted me to discuss your problem. With regards to the shipping, i did make and send out in good time, however the UK had a lot of postal strikes during December specifically by Royal Mail which i usually use as my service, so i changed my delivery methods to courier and it was shipped on the 16th December which is 5 working days after i got the book measurements from you. I did and still do have a notice on my website that explained all of the delays and that i couldn't guarantee Christmas delivery as all post services were under pressure and had delays. I combined shipping so that you would get both of your parcels together and save some money, you should have received refund on some of the shipping, sometimes it can take a little time for this to come through. Feel free to contact me to replace your cover at any time. Best wishes, Sarah

Rated 5 out of 5 stars

I ordered a Bible cover as a Christmas…

I ordered a Bible cover as a Christmas present for my father-in-law. Sarah was great to work with and very accommodating, despite my inability to get her exact measurements for my father-in-law’s Bible. She kept me informed of shipping updates from the UK, and the product turned out incredibly well! I’ll more than likely purchase from her again in the near future.

25 December 2022
Rated 5 out of 5 stars

Really beautiful tweed book sleeve

Really beautiful tweed book sleeve, such good quality, nicely padded. Was a present and receiver was extremely happy. It's hard to find book sleeves with a zip in the UK, and I think this is the best I have come across so far.

20 August 2022
Rated 5 out of 5 stars

Well made

Well made, great design. Best dog walking bag I’ve found. Love that not only do you have a zip pocket on the front but also a open pocket meaning you can instantly reward your dog without struggle trying to open a pocket or zip.

25 February 2022
Rated 5 out of 5 stars

Kindle pouch

Absolutely beautiful and so well made!!
The loveliest Kindle cover I’ve ever had. Took a long time to arrive but well worth the wait.

24 January 2022
Rated 5 out of 5 stars

Lovely dog walking bag

Lovely dog walking bag. I bought this to replace an old cloth one that after a couple of years use and getting wet in the bargain I thought I would treat Phoebe (my cocker) to a new waterproof one. Delighted with colour (green) and workmanship. Thankyou

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Really love Sarah Jayne products

Really love Sarah Jayne products. They are well made, thoughtful pieces and practical. Sarah is always friendly and helpful and goes out of her way to make sure everything is perfect. So happy with my most recent purchase- it is exactly what I needed.

22 August 2021
Rated 5 out of 5 stars

Great products and helpful owner

Was struggling to find a nice gift for my wife's birthday and stumbled across this site. Despite my timing error Sarah really helped me get the gift on time with quick responses to my tardy timing mishap. When the bag arrived it was nicely packaged and was very well received. Great to back British product design and ingenuity. Top marks!

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Harris Tweed Book/Tablet Sleeve

Had previously purchased a book sleeve and decided to get this to protect my IPad as it’s case had finally disintegrated. This item is every bit as fabulous as the other one.
This Harris Tweed sleeve is twice the price of the Cotton sleeve, but it’s still very reasonably priced when you consider the high quality materials used ( I just love Harris Tweed!), and the absolute love and care with which it is made!! The picture on the SJ ( excellent) Website don’t do this product true justice. This is a high quality, hand-made, artisan product that will not disappoint.
The sleeve fitted my Ipad 7 perfectly and the addition of the fastened strap makes it ideal to store tablets etc. Would equally be good for keeping precious books protected. Little bit of luxury... 😁
Delivery was super-quick and very inexpensive and item arrives beautifully presented and packaged; great if giving as a gift. Usual brilliant comms.
Great Company; lovely products. What’s not to like. Thanks.

28 March 2021
Sarah Jayne Designs logo

Reply from Sarah Jayne Designs

Gosh what an absolutely lovely review,! I am so grateful that you have taken the time to write it and that you are you happy with your sleeve, I love making these as the tweed cloth is so nice to work with so your comments have made me very happy too! Best wishes.. Sarah

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