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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

No history of asking for reviews

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2.3

All reviews

(6)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have emailed support numerous times…

I have emailed support numerous times to cancel and asked how to return my last order. They finally responded that the account is cancelled but no instructions to return and there is no number to call.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Never received my package

Never received my package
Website specifically states orders to Australia will not contain Kava. But it did and my package was destroyed by Border Force. They have not responded to any emails or any of my attempts via “contact us” and no phone number. Currently trying to retrieve funds back via a dispute with my bank

22 November 2025
Unprompted review
Rated 1 out of 5 stars

I have made multiple attempts to cancel…

I have made multiple attempts to cancel my subscription via email (no phone available), and Saphily will not respond. The shipments and payments keep happening.

To top it all off, the product leaves a very bad aftertaste and does not work

20 November 2025
Unprompted review
Rated 1 out of 5 stars

After multiple attempts to cancel my…

After multiple attempts to cancel my subscription via email (there is no phone number for this website), the company will not respond and shipments and payments keep happening. This is so unacceptable from a business if they want customers to continue with them.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

I trusted the wrong site here

I trusted the wrong site here. Order placed and goods not received. Emailed several times and did get a reply and a tracking link but after weeks no goods.

Then a second order was processed and for more than the first. I cancelled my card immediately and will now need to raise a dispute with my bank. Do not use this website.

22 September 2025
Unprompted review

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