Santana Adventures Reviews 

191
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Just completed the Tulip Time 2026 trip in the Netherlands, Belgium and Germany with the Pre-Tour in Haarlem, about 10 miles outside of Amsterdam. This is our 5th trip with Santana and we love them,... See more

Rated 4 out of 5 stars

We went on the second Japan trip (Kobe to Tokyo - roughly the same routing as the first Tokyo to Kobe trip but in reverse order), and our experience was great. Excellent routes with safe roads, gorge... See more

Rated 1 out of 5 stars

BEWARE. They take your money and deliver NOTHING! Santana cancelled the Columbia River Tour for August of 2024 and refuses to provide a refund ... they are holding our money while they sucker more p... See more

Rated 5 out of 5 stars

We thoroughly enjoyed our Adriatic Cycling Cruise. The daily route options were great and gave us flexibility. Once we got away from ports the roads had light vehicle traffic. Zero problems navigating... See more

Company details

  1. Tour Operator

Written by the company

Cycling Cruises around the world! New Destinations each year as Santana Adventures hand selects new exciting destinations for our Bike Cruises!


Contact info

4.0

Great

TrustScore 4 out of 5

191 reviews

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No recent history of asking for reviews

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4.0

All reviews

(191)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Our recent trip from Paris to Amsterdam…surpassed our expectations!

Our recent trip from Paris to Amsterdam was our fist Santana Adventure. It surpassed all of expectations from the actual bike touring to lodging and food. We had an excellent time and have already signed up for our second trip. We also met awesome people on the trip and had a lot fun each day touring and sharing the day with them.

30 September 2019
Unprompted review
Rated 5 out of 5 stars

We have been on one Santana trip

We have been on one Santana trip - to France. But, already signed up for two more (do I need to say anything else?). It was a lot of fun with interesting rides, good food, and great companions. Each day was truly an adventure,

27 September 2019
Unprompted review
Rated 5 out of 5 stars

New sights and cycling friends

New sights and cycling friends, seeing world class historical attractions all while sleeping in the same comfortable bed every night. A great experience that we are looking forward to repeating with Santana next year.

27 September 2019
Unprompted review
Rated 5 out of 5 stars

Tahiti 2018

Our latest trip was wonderful! The accommodations on the ship were great, the food was superb, and the Windstar staff was excellent in every way. Riding around each island was a great way to see Tahiti!

26 September 2019
Unprompted review
Rated 5 out of 5 stars

Great trip, super staff.

Great staff, good food and good routes to ride. The Santana cruise made it easy to take a trip to a beautiful part of the world that we probably would not otherwise had traveled to. We will take another Santana cruise, Lord willing.

24 September 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding in every aspect

Outstanding in every aspect. Have signed up for 3 more tours after the amazing 2019 Tahiti cruise/bicycle tour. Hoghly recommended. Excellent food, accomodations, attention to all details, knowledge of local history and culture, and so many interesting new friends. Traveling with Jan, Bill and their staff is an amazing adventure.

23 September 2019
Unprompted review
Rated 5 out of 5 stars

Awesome adventures!

Awesome adventures. Great cycling routes, fantastic food and wonderful accommodations. Bill and Jan are great at planning alternate activities if the weather doesn’t cooperate for cycling. There are always choices of cycling distances for the day or non-cycling tours.

20 September 2019
Unprompted review
Rated 4 out of 5 stars

Would give you a higher rating if you…

Would give you a higher rating if you accepted credit card payments.

20 September 2019
Unprompted review
Santana Adventures logo

Reply from Santana Adventures

*Update*
Hi Joan,
I just wanted to let you know that we now accept credit cards for invoice payments.
-Bill
------------------
Joan,
Thank you for the near-perfect review. While I too love the convenience of credit cards, accepting them would unfortunately raise the cost of everyone's cruises by hundreds of dollars. In the past when we surveyed participants they told us they’d rather have the extra cash.
-Bill

Rated 5 out of 5 stars

Unforgettable vacations

The three Santana tours we have participated have been vacations we will never forget. Yes at times there are hiccups but Bill and Jan always try to make it work.

20 September 2019
Unprompted review
Rated 4 out of 5 stars

A high end cycling cruise

A high end cycling cruise
that provides many options for the participants - regarding how much cycling they want to do.

One minor negative is the cost of wifi support on the boat. It was said (in the promotions for the cruise) to be included in the cost of the cruise. That was not the case - there was an extra charge added for wifi.

19 September 2019
Unprompted review
Santana Adventures logo

Reply from Santana Adventures

Tony,
Thank you for appreciating our wide array of daily choices. Unfortunately, cruise ships can’t be hard-wired to the internet. This particular river ship cruise company, unlike others, formerly provided free wifi that became overwhelmed and useless when too many passengers switched on devices to while away their leisure hours. After years of complaints, this cruise line made a sudden change, and now provides unlimited wifi as a low price option. Although no one likes to see a formerly-free item on a price list of optional extras, the user-experience became 10x better.
-Bill

Rated 5 out of 5 stars

Santana goes the extra miles for its guests!

Santana Adventures provides an exceptional experience for its guests. The cruise accommodations, food, service and atmosphere are in our experience always excellent. The planning for ride routes and guest experiences are always top notch!! Bill and Jan and their team ensure everyone has what they need, have a wonderful trip, fun adventures, great riding and immerse themselves in the regions culture and history. Love these trips!!

19 September 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding bike tour group!

They are definitely well meaning and show good effort and creativity in putting together the trips. They go out of their way to show concern for their clients. Good support, great food, and good route planning. I have thoroughly enjoyed the three Santana Adventures my wife and I have done and look forward to the next. My most memorable and enjoyable trip is still our first, the Mississippi River. Bill McCready is a modern day Samual Clemmens. He has a way of making history come alive during the trips we've done. I didn't give them five stars in my initial review, because of a lack of follow through to double check that things are taken care of according to expectations on our last trip. Details get overlooked and communications can always be better. There are some bad experiences by some and I can understand what they are talking about. Life is an adventure and the positive outweighs the negative by far. Not everything can be "perfect ", but as I was thinking about what I had written, I thought of the Samuel Clemmons line I needed to add and I needed to change my rating to five stars. I wish more people could experience the commadore of the group. As I said, we're looking forward to our next trip with them!

19 September 2019
Unprompted review
Santana Adventures logo

Reply from Santana Adventures

Stan,
Thank you for your totally-fair review. I clearly remember the disappointment which resulted after a change of schedule caused our group to miss a pair of attractions. I clearly blew it and took personal responsibility the evening before our planned visits. While opening a closed venue was beyond my ability, a double-check procedure has been added to avoid a recurrence of this problem.
-Bill

Rated 5 out of 5 stars

Great Adventures

Bill and Jan give 100 percent to ensure that our tandem experience is the best it can be. They make changes in the itinerary when things beyond their control changes. We were on a recent trip to the British Isles and the ship and the food was fantastic. We keep coming back to Santana Adventures over and over again.

19 September 2019
Unprompted review
Rated 5 out of 5 stars

We recently experienced our first trip…

We recently experienced our first trip with Santana Adventures and it exceeded our expectations in every way. The organization of the trip logistics was excellent, the food, drink, and lodging were superb, and the group of cyclists was so much fun!

19 September 2019
Unprompted review

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