Samsung Updates Reviews 964

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with recent software updates, finding them to be detrimental to their phone's functionality and user experience. People reported numerous issues, including rapid battery drain, apps not working correctly, and difficulties with basic phone operations like transferring photos or restarting the device. The updates were often described as making the phones nearly useless, with some even considering switching brands despite being long-time users. Reviewers also highlighted frustrating changes to the user interface, such as altered layouts, smaller icons, and awkward navigation for settings and notifications. Some people mentioned issues with specific features like the camera not working properly, problems with predictive text, and the forced integration of unwanted applications. The overall sentiment was that the updates complicated usage rather than improving it, leading to a less intuitive and more frustrating experience for many.

What people talk about most

User experience

Consumers find user experience to be negative, with many expressing frustration over recent updates that have... See more

Product

Customers had negative experiences with product, with many expressing disappointment and frustration.... See more

Upgrade

People report negative experiences with upgrade, with many describing recent updates as Customers express... See more

Application

Reviewers express significant dissatisfaction with app updates, citing issues such as forced integrations and... See more

Website

Reviewers highlight negative aspects of the website, with many expressing frustration over recent changes to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Whomever is in charge of samsung updates needs to be replaced. Latest updates continue to cause service interruptions, faster battery drain and poor performance. Have had Samsung for many years and ne... See more

Rated 1 out of 5 stars

Latest update is not only unwelcome, it also makes the phone nearly useless. Now I can't transfer a photo, I can't even restart my phone. This update isn't up to garbage standards, its radioactive tox... See more

Rated 1 out of 5 stars

Wish did not update software. Cant use phone fully when example have copied to clipboard,message telling me the copy is in clipboard stays on for over 4 minutes leaving me unable to use the phone. The... See more

Rated 1 out of 5 stars

One UI - absolute CRAP & USELESS update. It's such a needy update programmer being like - please like me please please. Well maybe if your updates were done better and more useful more people would... See more


1.1

Bad

TrustScore 1 out of 5

964 reviews

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Rated 1 out of 5 stars

Nov 2023 Android update for S23 ultra

The latest update for S23 ultra, Android, HORRIBLE. One, they installed games that we do not need or want, that's what the app store is for. Two, the brightness side bar was moved to a very inconvenient spot. Three, the brightness was not fixed; why can I almost completely drop the brightness but it's still lit up?! I work in a very dark environment and being able to adjust the brightness is important. Four, the auto correct when texting is a joke. I have more mistakes with auto correct on then when it's off; update did not fix the issue.

I'm sure I will find more issues, but so far, we are completely unimpressed with the Samsung 23+ ultra and the Android updates.

We were Android users for many years. Moved to iPhone for our jobs. Recently went back to Android, what a mistake. Not sure what happened in those four years, no longer what it used to be.

29 November 2023
Unprompted review
Rated 1 out of 5 stars

The latest update (Android patch Nov 1 2023)

The latest update (Android patch Nov 1, 2023) provided by Samsung is useless and problematic. They totally screwed up the share option capabilities. They inserted Nearby Share at the top if the list. You can't remove it, even if you wanted to. The copy link share option is gone & completely irretrievable. If you try to edit the share list of options Samsung Internet, Chrome & Duck Duck Go are no longer available. WHAT WERE THEY THINKING.

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Latest update is more destructive than any malicious virus

The latest update to my samsung s22 has done more damage to my phone than any malicious virus or trojan horse could ever have done. I cannot connect to any wifi without my phone going into a continuous swich off and restart loop within 1 minute, the rare time it does stay on longer, it would suddenly lose the wifi and fail to even reactivate the wifi search. If i use network data its a bit more stable but goes into a reboot loop after half an hour or so. I have bad network signal at home so i relia heavily on wifi calling and wifi internet , its turned this flagship s series phone into a worthless piece of plastic. Im not the only one, if you google samsung s22 rebooting when connecting to wifi , loads are having the same issue, all after the latest update, when contacting samsung they make out they are unaware of the situation and not received any complaints when i know they have.

2 November 2023
Unprompted review
Rated 1 out of 5 stars

Last update really messed up my phone…

Last update really messed up my phone and battery is from 90% to 11% in 2 hours. This is the last Samsung I'm having. It's always the same. After 2 years the phone is dead within a couple of hours and you always have to bring a charger.

17 October 2023
Unprompted review
Rated 1 out of 5 stars

The Samsung galaxy update on August 1

The Samsung galaxy update on August 1, 2023 is the worst update I have ever seen or had. It has completely brought down the speed even though I have got enough memory. Now it will take at least 10 seconds to open anything, even to get to the place you are to type ordinary text. Can it be reversed?

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Please stop with the updates just to…

Please stop with the updates just to make it look like you're improving our lives.... You're driving us crazy!! Since I updated to the new October '23 The phone won't Play the simplest video without stopping and freezing up and buffering and buffering and buffering. Stop taking a round wheel and making it oblong and then telling everybody that you've improved it. It is just annoying beyond annoying that these folks can't get anything right. Leave it alone if you can't make it better.

11 October 2023
Unprompted review
Rated 2 out of 5 stars

Really bad timing for a forced update…

I have not actually had a chance to check out or even notice what changes came with this update. My primary issue is that choosing "Remind me later" resulted in a forced update that took around 15 minutes to complete, right in the middle of my navigating to an appointment. My google maps cut out about a half mile before my turn, and I overshot by two miles. Maybe, just maybe, delay a forced update when a navigation app is actively running?

4 September 2023
Unprompted review
Rated 1 out of 5 stars

Oh my gosh where can I start

Oh my gosh where can I start. Basically everything on my phone is not working right but especially my keyboard. It's super pissing me off. My microwave phone keeps disappearing and the whole thing is lagging. It tells me there's no internet connection. It takes about 3 seconds before it even starts to do what I needed to do and it types extremely slow. My apps aren't working right and there's a lot of features missing as far as Facebook and tick tock. I'm so sick of this. This update by far from the last 15 years is the very worst. Fix my freaking phone I paid $1,300 for this crap

19 August 2023
Unprompted review
Rated 1 out of 5 stars

Samsung stopped software updates

I just red that Damsung stopped software updates for S10×. That is a horrible decision. My phone is only three years old and a very good phone. This is how you create mass consumption. People being scared not having a safe phone anymore. Sorry Samsung, please reconsider.

11 August 2023
Unprompted review
Rated 1 out of 5 stars

Samsung threw an update at users this…

Samsung threw an update at users this past week, then everything went to he**. User name no longer shown, just sip:[phone number here]@msg.pc.t-mobile.com;user=phone. Phone also randomly blocks contacts. Tmobile says Samsung sent the software update and gave me a phone # to call. You can't talk to a live person, but the robot started a chat with the Samsung equipment division. Great, they don't answer either.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Phone just forced an update

Phone just forced an update. Now, the whole reason I bought a $2000 phone was for the camera, only for the camera. Now, it is absolutely TRASH!!! I am absolutely livid that my expensive phone takes pictures worse than a $100 phone. What a way to burn bridges here. Never again!

2 July 2023
Unprompted review
Rated 1 out of 5 stars

The name of my mobile phone is Samsung Galaxy M21

I was already facing some network issues in the past but after last update....
I noticed a small pink drop at the corner ( where battery percentage is shown ) . In one day it has speaded much. I would request to the authority to fix this with an update as soon as possible.

22 June 2023
Unprompted review
Rated 1 out of 5 stars

galaxy s20 FE big issues in 3 months

I buyed a galaxy s20 FE about 3 months ago. Since the first update the phone began to receive gosht calls, show messages of humidity on charging bport even after be conected several minutes.
The last software update brought a big problems, constan 911 calls with my phone screen blocked!!!.
Samsung client service is a piece of trash as well their phones.
Fir first time in about 30 years I want to buy and apple phone

20 April 2023
Unprompted review
Rated 1 out of 5 stars

Samsung REALLY MESSED UP!

Samsung REALLY MESSED UP with their supposed latest "upgrade" of my phone. I hate it so much, I wish I knew how to REMOVE IT! What were you thinking, SAMSUNG!$?!?!?

1 March 2023
Unprompted review

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