Samson Athletics  Reviews 

93
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the excellent quality of the products, noting their durability and how well they withstand repeated washing. Many appreciate the unique designs and comfortable fit, often becoming repeat buyers due to their satisfaction with the items. However, some people were dissatisfied with significant delays in order delivery, often exceeding stated timeframes and causing inconvenience. Many customers also reported a lack of communication, with emails and inquiries frequently going unanswered. A few other people also felt that the product quality was not as expected, describing materials as thin or not matching online appearance.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great designs, comfortable... See more

Quality

Customers had positive experiences with quality, frequently praising the great quality and durability of the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express frustration with... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers expressing frustration over... See more

Response time

Users describe negative interactions with response times, frequently reporting no replies to emails or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a load of t shirts, when they arrived one t shirt was slightly smaller than the rest although being the same size and fit on the tag. Emailed Samson and after a few photos of proof sent. Sam s... See more

Rated 5 out of 5 stars

Fantastic quality and fit with a very personal service - have a number of TShirts, vests and a hoodie - love them all!

Rated 5 out of 5 stars

I’ve bought from Samson regularly for me and my husband. The quality is great, we’ve had some prob 10 years and it still looks great. Yes, delivery is slower than big brands but they make to order and... See more

Rated 5 out of 5 stars

Love the tees, original designs and amazing quality. They also last wash after wash. Can’t count how many tees I now own as they’re irresistible, i struggle to not order frequently! Service is top cla... See more


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

93 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.6

All reviews

(93)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

5stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I’ve bought Samson products from bags , T-shirts , shorts the lot . All products have been 5 stars and lasted years. Highly recommend them all .my wardrobe is full of their products .

On the rare occasion of there has been a problem with delivery or anything else their customer service is excellent and always resolved all issues

17 June 2022
Unprompted review
Rated 5 out of 5 stars

The full package

Great gear, both in terms of quality and price, topped off with excellent customer service. First time using them, definitely won't be the last.

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Love love love the Samson Athletics gear…

Love love love the Samson Athletics gear! I have accumulated a bit of a wardrobe of baseball tees (which are great for training in!), sweaters and hoodies over the past couple of years. The quality and design is fantastic and I always look forward to the next design launch! Keep up the great work Sam.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and unique

Amazing unique designs and a great range of quality products. I always get compliments when I wear anything from Samson Athletic.
To top it off the customer service is superb really genuine and helpful.

26 May 2022
Unprompted review
Rated 5 out of 5 stars

5* service & products.

Top quality service from ordering right through to to when products arrive, have a few different bits from Samson Athletics (hoodies, t-shirts & baseball tees) and I absolutely cannot fault the design, sizing, comfort & overall quality.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Love Samson Athletics!

Love the products, designs, offers and their social media is on point! I have a real soft spot for Samson Athletics, not only for the reasons already listed but also because of the story how the company came about ❤️
Will always be a big fan and supporter of this brand

16 January 2022
Unprompted review
Rated 5 out of 5 stars

LOVE this stuff!

LOVE this stuff!
Clever designs, great quality and even better customer service.
I have been a fan since the start and still have a hoodie from 2014!

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Solid quality clothing

Solid quality clothing, myself and my wife both wear Samson workout gear without any issues
You might pay a bit more but you're paying for quality

22 August 2021
Unprompted review
Rated 2 out of 5 stars

Love the designs, possible quality issues

Love the designs, but I ordered my first shirt a few years ago and I feel the quality of the shirts has slipped a little. I feel my newest shirts (brought a couple of weeks ago) won't last as long as my older ones (brought years ago.

15 April 2021
Unprompted review

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