SAM Labs Reviews 157

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great products/apps and awesome support from all around. They send out personalized email updates, hold webinars, provide various resources on their website, including lesson plans, and they are qui... See more

Rated 5 out of 5 stars

Love SAM Labs! It's a fun way to engage students in computational thinking and the coding platforms are easy for students to use. Not to mention, the bluetooth blocks can be used virtually - perfect f... See more

Rated 5 out of 5 stars

Having taken the Level 1 and 2 Certified Educator courses, I’m even more impressed with the quality of SAM Labs resources. The fundamental principles upon which lessons are founded are totally sound.... See more

Rated 5 out of 5 stars

Sam Labs is the perfect device for those who want to start learning and teaching coding and robotics from the very basics. Since a lot of tutorials and visual guides are provided for the users, it'... See more

Company details

  1. Class

Information provided by various external sources

SAM Labs offers innovative courses to teach STEM, STEAM and coding in with confidence in K12 and around the world. SAM Labs creates real learning experiences in the classroom using free curriculum/standards aligned lessons and activities to bring your school or district's technology program to life.


Contact info

  • 30 Stamford Street, SE1 9LS, London, United Kingdom

  • samlabs.com

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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Rated 3 out of 5 stars

The gear is really good when working…

The gear is really good when working away from people - the software is very intuitive to use and the pupils like it - getting it set up has been an issue - we were using chrome books and there has been a big issue trying to get it working with new Google Play Store settings.
The other main issue is that by working over bluetooth (usually great) means that blocks are often picked up by neighboring groups which has caused confusion by controlling other groups blocks! Setting them up slowly is key to getting them paired correctly!
A good product but needs a bit of careful planning to get right.

21 April 2020
Unprompted review
SAM Labs logo

Reply from SAM Labs

Hi Dave! I'm glad you enjoy using SAM Labs but I'm truly sorry about all of the troubles that you have had. Unfortunately, we can't quite control how our app reacts to changes made by Google but we are working tirelessly to be better prepared and have on-hand support to help you through any situation like this. In regards to Bluetooth, besides setting them up slowly and not having all groups pair at once, another tip is to watch the colors of the blocks. After you turn on a block and it pops up in the app, tap 'pair'. The block will start flashing a random, matching, color both on the screen and on the physical block. If they aren't the same color you can simply hit the 'x', if they are the same then you are set to hit the check! I hope this helps make things a bit easier for you, feel free to reach out to us at support@samlabs.com with any questions you may have.

Rated 5 out of 5 stars

Need more improvement

Would love to see more sensors to make Sam more compatible as Arduino meanwhile SAM could do better by listing the Bluetooth connection model serial number. Teachers were complaining about pairing issues in one classroom.

16 April 2020
Unprompted review
Rated 4 out of 5 stars

Bumpy start but well liked product

Sales and technical support is wonderful. The actual product is great as well. Unfortunately, with more student use, we have found that the sensors tend to come apart from the casing easily, or the usb port falls into the casing, so we have to remove the casing to fix it. In addition, access to the app through Chromebooks has been spotty. We had a very bumpy start while trying to introduce the program and product. Once there, teachers and students love it.

16 April 2020
Unprompted review
SAM Labs logo

Reply from SAM Labs

Hi Stavroula,

Thank you for your feedback. We are really glad to hear that you’ve enjoyed your experience with our sales and support teams! We are sorry that you have had issues with the blocks and app access for Chromebooks, we are constantly taking steps to improve both of these elements. While we continue to adjust our hardware, we are always happy to offer free block replacements immediately. As for the Chromebook difficulties, we are aware of the app’s shortcomings when Google makes changes and have been actively working to develop new resources to alleviate these issues in the future.

We are so sorry about the difficulties that you’ve had in setting up SAM Labs, but value your feedback. We hope the changes that are actively being made will allow for a smoother set up process and an all-around positive experience. We are here to help with anything, so don’t hesitate to reach out to us!

Rated 5 out of 5 stars

I enjoyed the class

I enjoyed the class! I have been using the SAM Labs blocks for about three years, but have not really had the opportunity to sit down and work with them and the updated app. I was excited to have this and the rest of the courses offered at this time. Looking forward to the rest of the course.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

I love SAM Labs

I love SAM Labs. I was really worried about it in the beginning but you guys provided so much feedback and help with all my questions. The more I use it the more comfortable I feel with using the blocks.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Unique wireless, Bluetooth-enabled blocks and wealthy Resources

SAM Labs blocks are unique and strangely different from other STEAM products all over the world.
SAM Space app can interact with both physically and virtually.
And it is great and wealthy learning resources such as microbit and workbench for learn to code.
My students and daughter review is that SAM Labs is great to work with. It is very interactive for kids.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Servo Motor

The servo motor was a welcome interesting new addition to my collection of over 20 SAM blocks, which have been enjoyed by my grandchildren aged 9 and 7. They will undoubtedly love playing with the SAM blocks again when the coronavirus lockdown measures are lifted.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

Enjoyable Learning Experience

I really enjoyed working with my students using both SAM Blockly and SAMspace software. The students really enjoyed the experience as well learning how to code and provide solutions to challenges using the SAM Lab kits.

14 April 2020
Unprompted review

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