Update: 12/11/2025 I have been emaling with brian and I have been informed that i will be supplied a full refund. It took longer since they seemed to closed on the weekends, but they did refund m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service is relatively non existent. After posting to the AI chat bot who could not answer my questions lead to nothing more than an email saying it would be passed to a live person, I paid... See more
Company replied
The support staff at Samcart was nothing short of amazing, going above and beyond to listen to my concerns and always more than willing to solve my issues. Truly top notch!
Company replied
It’s good. I’m not techie. I work on building samcart out after hours and weekends and they aren’t open. Nor is samcart chat. No biggie. So I use ChatGPT screenshots and questions back and forth to he... See more
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Company details
Written by the company
Your idea → AI builds it → You sell it. SamCart is the AI-powered eCommerce platform where AI writes your sales pages, designs your products, and generates your content, so you can launch faster and sell more without doing all the work yourself. Over 75,000 businesses have used SamCart to process more than $6 billion in sales. Whether you're launching your first digital product or scaling to eight figures, SamCart's high-converting checkout, 1-click upsells, and built-in revenue recovery tools help you make more from every customer. Stop juggling six different tools. Let AI do the work. Get a free trial to SamCart today, ...
Contact info
3200 Gracie Kiltz Lane, Ste 400, 78758, Austin, United States
- samcart.com
3.7
Average
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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SO HELPFUL
They are SO helpful with every step of the way and the checkout process is seamless for customers and it’s all just a fabulous experience!
4 November 2024
Unprompted review
Reply from SamCart
Thank you so much for your kind words Jackie! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Great experience but could be better.
It was a good experience being this is my first time designing a course from front to back. I wish there was more tech assistance when things go wrong rather than just sending videos to watch.
29 October 2024
Reply from SamCart
Thank you so much for your kind words June! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything we can assist you with while getting your course set up, please don’t hesitate to reach out via support@samcart.com and we are happy to help!
Charged my credit card fraudulently for…
Charged my credit card fraudulently for $239.
I never authorized the charge in any way.
The don't wanna give me my money back.
And just missing 239 doller out of the blue hit my account hard!!!!
Disgusting company!!!!!
1 November 2024
Unprompted review
SamCart: A Simple Way to Streamline Your Sales
SamCart is a fantastic tool for simplifying how you sell digital products, courses, or memberships. It's all about making checkout smooth and boosting your sales with high-converting pages and one-click upsells. Setup is a breeze, and it integrates well with payment processors and marketing platforms.
3 November 2024
Reply from SamCart
Thank you so much for your kind words Jane! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Samcart is a great company
Samcart is a great company. The platform is easy to use with all the features you need to process payments and manage subscriptions. They're updating their platform consistently by adding new features. They also provide amazing support.
28 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
We appreciate all that SamCart does to…
We appreciate all that SamCart does to help online sales succeed and the team's knowledge base is invaluable-- they are able to help whenever there is a question, and are willing to let you know that they need assistance, refer you to a person with different knowledge, and never make you feel like a question is too small or too big
28 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
the cost is high and you can't use it…
the cost is high and you can't use it for freebies (people need to enter their credit card number)
28 October 2024
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
SamCart is easy to use
SamCart is easy to use, and i love that they are forever evolving and improving the service. We use it for sales pages and a membership course portal - its super simple
28 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
The simplicity and efficiency
The simplicity and efficiency, and ease of connection to all my other platforms
27 October 2024
Reply from SamCart
Thank you so much for your kind words Monica! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
The Team is Amazing!
I'm so grateful for how EASY it is to create offers, courses, and sales pages... and the team is AMAZING.
27 October 2024
Reply from SamCart
Thank you so much for your kind words Molly! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Absolutely one of the best decisions I…
Absolutely one of the best decisions I made--to join the Samcart community. They're the best!
27 October 2024
Reply from SamCart
Thank you so much for your kind words Karen! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
great platform. fantstic customer service
27 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Samcart are simply brilliant
Samcart are simply brilliant. I've been with them for 3 years and their products work amazingly for my business. I've used lots of different platforms and solutions in the past but nothing compares to samcart and they have fabulously helpful customer service who work hard to resolve my questions. Would give them 6 stars if I could
27 October 2024
Reply from SamCart
Thank you so much for your kind words Beth! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
There is a glitch constantly
There is a glitch on my account where I keep getting locked out it’s not from my doing. When I go to hit password, reset the bar is gray and it will never even reset my password. This is forces me to ask customer service for help. Sometimes it takes them 24 to 48 hours to resolve it and for example, right now I’m locked out. If I get locked out on Friday not because of my fault I can’t get in the whole weekend and work on my customers it freezes my entire business and it’s 100% frustrating
‼️I have contacted SUPPORT 3 times and they never resolve it
24 October 2024
Reply from SamCart
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would love the opportunity to further look into this issue you are experiencing.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I ABSOLUTELY LOVE SAM CART!!!
I ABSOLUTELY LOVE SAM CART!!!
Even though I am still learning all the nuances of it, it’s100% on point!
The platform is GREAT.
The team is GREAT.
The support is GREAT!
I HIGHLY RECOMMEND it!!
27 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
I would never hesitate to recommend…
I would never hesitate to recommend SamCart .. I have been with them for almost 5 years and wouldn’t change a thing .. great customer support at all levels .. go SamCart 💖
27 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
The “Cheapest” eCommerce Platform in the Long Run
I've used nearly eCommerce / funnel / checkout software out there. Taking all features into account, SamCart beats them all. I especially love their CheckoutOS and the flexibility it gives me with how I sell my products. But most importantly, THEY DON'T TAKE A PERCENTAGE OF YOUR REVENUE. That makes them the most affordable eCommerce Platform in the long run. Other eCommerce platforms penalize you for success by charging you a percentage on all payments processed. So while some might not charge a subscription and that works out cheaper when starting out, as soon as you build a business that does any significant volume, they eventually become ridiculously expensive. SamCart doesn't do that. I'm on their most expensive plan and I'm STILL SAVING MONEY compared to their competitors.
27 October 2024
Unprompted review
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
Very prompt and a wealth of knowing
Very prompt and a wealth of knowing. I was pleased with my answers that I received
22 October 2024
Reply from SamCart
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
I absolutely LOVE the one on one…AND...I need help...
I absolutely LOVE the one on one coaching from Paul and Haley.
I also appreciate the Sessions where Paul goes in-depth on the offer frameworks.
Where I still need help is... Even though I am confident in my product and my ability to deliver it...
It's a brand new niche for me and I have no idea how to build a following in a place where I'm not known yet.
I'd like to know how to specifically build a following without spending a ton of money on and Google Facebook ads.
I would honestly upgrade if I had some direction and confidence in doing this. Many blessings, Barry
23 October 2024
Reply from SamCart
Thank you so much for your kind words Barry! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart! Could you please contact us directly at support@samcart.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and help with your request!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
This platform changed my life…
This platform changed my life. The learning curve was legit but the value to having Samcart is incredible. I would not have been able to launch my first business without these guys. CreatorU changed my life and Samcart is the best platform ever.
27 October 2023
Reply from SamCart
Thank you so much for your kind words Matthew! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business. Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
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