That jaw-dropping 200% welcome bonus (up to €5K!) was my golden ticket – I went from cautious newbie to high-roller confidence overnight. 777 Streak became my personal playground thanks to that epic h... See more
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Review summary
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What people talk about most
Based on these reviews
SambaSlots has a slick interface but ran into occasional lag during peak hours. My wins paid fine, but I lost a couple of spins due to slow server response. Still worth a try if you don't mind occasio... See more
Company replied
Decent casino, but the RTP isn’t the highest and bank payouts are really slow. Before it was instantly but now it takes a few days. This isn’t because of the banks, but the casino itself because it st... See more
Company replied
Decent for slot play, but I found the wagering requirement on free spins a little steep_ had to wager 30x before I could cash out. Won small amount, but that high playthrough dilutes the fun.
Company replied
Won 3rd place in Weekend live tournament and instead of paying out they blocked my account and confiscated winnings. They have no explanation at all why they did this. Their reply was internal de... See more
Company replied
Stay away from SambaSlots.com. This website takes your deposits and creates endless obstacles when you try to get your money back. They make the process intentionally exhausting so users give up... See more
Company replied
Now THIS is how customer support should work! Hit a snag with my bonus late Friday night - prime ghosting time for most casinos - but their team had it sorted in under 30 minutes. And can we talk abou... See more
Company replied
My account with balance 110000 euro(one hundred ten thousand euro) was closed without any explanation. Be careful if you choice to make deposit here. Trustpilot I can send you screenshots, if sambas... See more
Company replied
I was skeptical about online casinos until I tried Samba Slots! Their sleek, intuitive interface makes finding games a breeze - no confusing menus or hidden buttons. And the mobile experience? Flawles... See more
Company replied
I have never made a deposit at sambaslots, i don’t play anymore. Just played freespins at some casinos from other contries before and they just send an email saying "deposit successfull". Brobably so... See more
Company replied
Very bad loyalty to players that deposit quite some money. Only a cashback fee. If you ask them for a different bonus they can’t do anything. Other casino’s offer way better bonus systems for loyal pl... See more
Company replied
When I first tried SambaSlots, I honestly didn’t expect much, but the variety of slots surprised me. The Brazilian theme actually feels fun rather than gimmicky, and the games load smoothly even on my... See more
Company replied
Can not make more stars for review. Casino has a lot of big problems. Very low withdrawal limits (casino accept 1k,5k,10k deposits peer day), but for withdraws only 4k day/10week/20months Very impor... See more
Company replied
finally been paid out! 🎊 After a few complications with account verification, Samba Slots reopened my account, verified everything properly, and processed my €1,390 withdrawal quickly once every... See more
Company replied
Joining Samba Slots turned out to be one of the best decision I've made in online gaming. The welcome bonus gave me a strong start, but it's the lightning-fast withdrawals and the endless variety-from... See more
Company replied
I've been playing at SambaSlots for three months now and their weekly tournaments keep me coming back. Last week I cilmbed from bronze to gold tier and scored a big bonus—fast withdrawals and super-fr... See more
Company replied
So basically this site is a scam, When you first deposit ur going to get 2 options, can you either get their welcome bonus so that can add extra balance to your account so can’t withdraw. Or you can s... See more
Company replied
My account closed directly , without any information. I won 200 euro, with my own bankaccount. Yes, they real wrong, when I make a deposit always visible my bankaccount and the account under my husban... See more
Company replied
Nice casino played with welkome offer of 200% but didnt need it because had good wins with my cash balance of 100 euro…. So cashed out 1400 on friday night but recieved it on tuesday so basicall... See more
Company replied
I made a deposit of €40 and was charged €44. On the deposit page it clearly says that no fees are applied, yet they took a 10% commission without any warning. I already knew they were using exte... See more
Company replied
I lost a lot of money on this casino. almost €4000 in 1 week. I withdrawed €700 more then 4 days ago, but it is still pending because they say they havent received my money. because i came on the... See more
Company replied
Unfair Practices – Winnings Cancelled Without Justification I am extremely disappointed with my experience on SambaSlots. After playing fully within the rules and with very small... See more
Company replied
Please do not play here. No respond on mails and always act like they care as responds to reviews, saying they’re very sorry and that the customer is their number one priority, but they... See more
Company replied
There I was, expecting another mediocre betting experience—then this site turned out to be my dark horse hero. Landed a 14/1 winner at Cheltenham, and before I’d even finished celebrating, ping—the ca... See more
Company replied
It all started when I won the biggest prize of my life. My balance was about 30,000 euros and I started to withdraw funds. When I tried to make a withdrawal, I was redirected to another page to go... See more
Company replied
Cricket odds are decent here, but mobile’s sluggish as anything. Cashback helped, but I’d rather not fight loading screens just to bet.
Company replied
My experience has been mostly smooth. I like how quick it is so jmp between games. A loyalty program with cleaner tires would push this into top-tier territory for me.
Says live chat on casino guru but no where to be found on site and support dont respond to emails my opinion stay away
Company replied
Don't play this Casino! They are scammers, we won money there. They blocked the account, they wanted to send us photos of the account holder, we did everything. They reopened the account and took our... See more
Company replied
SambaSlots nailed it with their live dealer blackjack. The dealer was chatty without being cheesy, and I actually felt like I was at a real table. Won a nice pot and got paid out in under an hour. Fan... See more
Company replied
When I first explored the site, everything felt straightforward. SambaSlots balances fun visuals with usability really well, which is harder to find than people think.
Company replied
This sportsbook has become my basketball betting paradise - the competitive odds consistently deliver value, and withdrawals hit my wallet faster than a fast break. When I branched out to try Stampede... See more
Company replied
I was amazed that even older slot titles run flawlessly here. Sambaslots seems optimized better than many competitors I've tried over the years.
Hello everyone. Putted 2 stars only because had 2 approved withdraws (about 150 euro and 1000 euro). But casino use ugly tricks. Made deposit more that 12000 euro. Then 8000 euro more. Everyth... See more
Company replied
SS is my new obsession! I hit a sweet streak on Gates of Olympus 1000 last night, and the cash was in my account before I even finished my coffee this morning. Seriously fast withdrawals—love it!
Company replied
Absolute slots heaven at 777 Streak! 🎰 The games? Fire. The payouts? Lightning. Only gripe - had to play detective with those bonus T&Cs. Pro tip to the team: juice up that FAQ section and you'll hav... See more
Company replied
I've played on several platforms but lowercase sambaslots has a charm to it. Fun themes, steady payouts and no annoying popups. Highly enjoyable.
Company replied
My pals raved about Samba Slots, and they weren’t wrong. The welcome bonus gave me a cracking start, and Fortune Dragon paid out like a dream. Deposits are quick too—keeps the good times flowing!
Company replied
Samba Slots is pure excitement! MoneyXMoney delivered a massive win, and the payout hit my account in no time. Speed Blackjack 8 has totally hooked me-I just can't stop paying!
Company replied
Gave Gravity Blackjack a go—pretty fun when it works. But the connection dropped twice, which was a nightmare. Cashback was a nice touch, but I’d rather just play without the faff.
Company replied
Been playing Speed Roulette 1 here, and it’s a proper buzz—keeps you on your toes. Only thing is, I’d love higher table limits. Still, that 10% cashback on Mondays keeps me from sulking too much when... See more
Company replied
Company details
Written by the company
Samba Slots is a vibrant, inclusive casino that brings the high energy spirit of a Brazilian Carnival to life. At its core, we embody passion, energy and celebration - a true reflection of Brazil's festival culture and the universal joy of the game. We're emotionally charged and passionate about creating an easy, enjoyable experience for every player, whether new of seasoned. With dynamic promotions, engaging content, thrilling interactions - every moment feels like a celebration!
Contact info
3.0
Average
211 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My account closed directly
My account closed directly , without any information. I won 200 euro, with my own bankaccount. Yes, they real wrong, when I make a deposit always visible my bankaccount and the account under my husbands name, and they have seen that accountnumber, and they hide theirselfs after that account. But I have proof them , that they are real wrong.Also I can show them , that all payments were from my own bankaccount. But they want to go agree with it, only reason I think . Don,t want to pay, they always try to find a way , to don,t have to pay. Look to all the other reviews. They are real untrustworthy.
15 November 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for reaching out and sharing your experience with us. We’re truly sorry to hear that your account was closed without clear communication and that this situation has caused you frustration — we fully understand how upsetting it must feel after winning with your own bank account.
Please accept our sincerest apologies for the inconvenience. For security and regulatory reasons, all deposits must always come from a payment method registered in the player’s own name. When activity is detected from a joint or third-party account, additional verification is required to ensure full compliance. However, we understand your concerns and we would like to review your case in detail to provide a clear explanation and work towards a fair resolution.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
– this will allow us to check your account thoroughly and address your situation directly.
We eagerly await your response.
Best regards,
Samba Slots Complaints
Can not make more stars for review
Can not make more stars for review. Casino has a lot of big problems.
Very low withdrawal limits (casino accept 1k,5k,10k deposits peer day), but for withdraws only 4k day/10week/20months
Very important, that withdraws are not fast. Even with such low limits, the casino cannot withdraw according to them. My last withdraw from 05 November still not approved. So I can not make another one.
10 November 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your honest feedback. We’re truly sorry to hear about your frustration with the withdrawal limits and delays you’ve experienced — we completely understand how disappointing this must feel, especially after making successful deposits without issue.
Please accept our sincerest apologies for the inconvenience. While withdrawal limits are set to ensure security and compliance, your withdrawal should still be processed within the expected timeframe. We’d like to personally review your case to understand why the payment from November 5th is still pending and to ensure it’s resolved as soon as possible.
To assist you further, we kindly ask that you email our dedicated team at complaints@sambaslots.com
– please include your account details and withdrawal information so we can locate your request quickly.
We eagerly await your response.
Best regards,
Samba Slots Complaints
Thanks Sambaslots!
finally been paid out! 🎊
After a few complications with account verification, Samba Slots reopened my account, verified everything properly, and processed my €1,390 withdrawal quickly once everything was cleared.
It was a long process, but I really appreciate that they handled it professionally in the end and that everything turned out well. I received my money safely, and I’m just so relieved
14 October 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you so much for your kind update and for taking the time to share your positive experience! We’re truly happy to hear that your verification and withdrawal were successfully completed and that everything was resolved to your satisfaction.
At Samba Slots, we always strive to ensure that every player enjoys a secure and fair gaming environment, even when verification procedures take a bit longer than expected. Your patience throughout the process is greatly appreciated.
We’re delighted that you received your winnings safely and look forward to seeing you again soon!
Best regards,
Samba Slots Complaints
Please do not play here
Please do not play here.
No respond on mails and always act like they care as responds to reviews, saying they’re very sorry and that the customer is their number one priority, but they do nothing to back it up.
They avoid taking responsibility and do not want to solve any issues they caused. And after confronting them they simply ban your account and ignore you.
And when you write a bad review they admit their mistakes but they do nothing to solve it, you get a response saying they’re can’t open your account.
I don’t even want my account to be reopened, all I want is for Samba Slots to take full responsibility for the mistakes they’ve made, but unfortunately they do not do that.
Please be warned and don’t play with your hard earned money here.
And Samba, I know you will respond to this and not to the mails I have sent, but I want you to know that you can still solve this with me. And you also need to know that I will do anything in my power to get my money back that you unlawfully took from me.
13 October 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for reaching out and for sharing your feedback. We truly regret to hear about your dissatisfaction and the frustration caused by your experience.
At Samba Slots, we take all player concerns very seriously and are committed to providing a transparent and fair gaming environment. Please note that, following a thorough internal investigation, your account has been permanently closed in accordance with our platform’s Terms and Conditions. This decision is final, and no further access to the account will be granted.
We understand this may be disappointing, but we are obligated to enforce our policies consistently to maintain the integrity of our operations.
If you believe additional clarification is required regarding your case, we kindly invite you to contact our dedicated support team at complaints@sambaslots.com
. We’ll be happy to provide further context regarding the account closure and any related concerns.
Best regards,
Samba Slots Complaints
Says live chat on casino guru but no…
Says live chat on casino guru but no where to be found on site and support dont respond to emails my opinion stay away
2 September 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for reaching out and for bringing this matter to our attention. We sincerely apologize for the disappointment caused by not being able to locate our live chat and the lack of response from our support team.
We understand how frustrating it must be when you are unable to get assistance promptly. Please accept our apologies for the confusion and the delay in communication — this is not the level of service we strive to provide.
To assist you further, we kindly ask that you email our dedicated support team at complaints@sambaslots.com
- this will allow us to better understand what exact issue you faced when playing with our casino.
We eagerly await your response.
Best regards,
Samba Slots Complaints
After 1 small payout
After 1 small payout, you will never hit a bonus, you will never be able to have fun.
its a scam.
30 August 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for reaching out and for bringing your concerns to our attention. We are very sorry to hear that your experience has left you feeling disappointed and frustrated.
At Samba Slots, we are committed to transparency and fairness. Our Return to Player (RTP) percentages are configured in accordance with industry regulations and governed standards. We understand that gambling can sometimes be frustrating, which is why we actively promote responsible gaming. Our platform is designed for entertainment, and we encourage players to set personal limits and play mindfully.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best regards,
Samba Slots Complaints
I was amazed—my first withdrawal landed…
I was amazed—my first withdrawal landed in under 24 hours! *Sweet Bonanza CandyLand* is pure fun and the perfect way to unwind after a long day.
9 July 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
There I was
There I was, expecting another mediocre betting experience—then this site turned out to be my dark horse hero. Landed a 14/1 winner at Cheltenham, and before I’d even finished celebrating, ping—the cash was already in my account. That’s not just good service, that’s witchcraft-level reliability. Where have you been all my betting life?
28 February 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Nice casino played with welkome offer…
Nice casino played with welkome offer of 200% but didnt need it because had good wins with my cash balance of 100 euro…. So cashed out 1400 on friday night but recieved it on tuesday so basically no payments in weekend and waiting for 48 business hours…
No KYC trigger so it works same like its sister site of the same brand… if u withdraw more then 1750 then it usually triggers the kyc…
Please add back Nolimit provider because they have the best max x win we all know that pragmatic play does 9/10 times nothing haha just my luck i think this time
Also after the welcome offer of 200% you wont get deposit bonus anymore like there other brands give 50/100/200% Reloads and free spins of 100/250 with just deposit of 25 euro minimum so thats why not a lot of players will keep playing Here do something about it
31 July 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Bright graphics and upbeat soundtracks…
Bright graphics and upbeat soundtracks made my session feel festive
17 July 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Absolutely love the lively theme and…
Absolutely love the lively theme and smooth gameplay on SambaSlots
20 June 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
fast withdraw excellent customer service
I don't understand all the negative reactions. This casino does pay out. The first two times you win under €1,000, you get paid. If you cash out a higher win, they ask for identification. That's the case with every casino, and then you have to wait a day or two. That's all very normal. Don't complain if you cash out and think you'll have the money in your account within an hour. So far, I've been paid out correctly. For example, payout today, tomorrow in your bank account. Perfect, right? And if it takes a little longer, it's not a problem. And for my fellow country people, it's a bit stupid to say they don't have a KSA license. No, if you want to get rid of your money quickly and get zero play, then you should play there. At Samba Slots Casino, you get your money's worth, and you can't always win. It's still a game of chance.
21 July 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Stay away from SambaSlots.com
Stay away from SambaSlots.com. This website takes your deposits and creates endless obstacles when you try to get your money back. They make the process intentionally exhausting so users give up. I’ve been charged, sent proof multiple times, and still received no solution. In my opinion, this is a dishonest and abusive platform. Do not trust them — they operate like scammers.
14 July 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for sharing your experience — we're truly sorry to hear about the difficulties you've faced.
Please know that at Samba Slots, we take every claim seriously. Withdrawal delays or verification requests are never intended to frustrate players but are part of regulatory compliance and fraud prevention. That said, we understand how discouraging repeated documentation requests can be, and we apologise for any inconvenience this may have caused.
To help us resolve your case properly, we kindly ask that you email us at complaints@sambaslots.com with your registered account details and any supporting documentation. Our team will prioritise your case and ensure a thorough review.
We appreciate your patience and hope to restore your trust.
Best regards,
Samba Slots Complaints
I've played on several platforms but…
I've played on several platforms but lowercase sambaslots has a charm to it. Fun themes, steady payouts and no annoying popups. Highly enjoyable.
24 July 2024
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
SAMBASLOTS.COM really delivered
SAMBASLOTS.COM really delivered. The bonuses were activated without hassle, and withdrawals were quick too. One of the best experiences I’ve had on a slot site.
22 July 2024
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Works fine.
2 stars, been waiting for almost 2 days for my payout, it is still pending. The website says fast payouts, it is anything but fast. The website it self works good, and you get 10% cashback every monday. Will change to 4 stars if i get my money this week, if i dont have it this week, one star. Update just have gotten my money, so it took around 3 days. From pending to actualy on my bank was fast, so thx Sambaslots. If you can get those pay outs fatser i dont see why it would not be 5 star. Happy costumer here.
12 July 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
This sportsbook has become my…
This sportsbook has become my basketball betting paradise - the competitive odds consistently deliver value, and withdrawals hit my wallet faster than a fast break. When I branched out to try Stampede Rush Trident? Absolute blast! Perfect mix of serious wagering and entertaining casino action. 10/10 would recommend to any sports fan looking for quality + fun.
21 May 2025
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Samba Slots is a gem
Samba Slots is a gem! Zeus vs Hades was a wild ride, fast payout, and the 200% welcome bonus kicked things off perfectly.
31 October 2024
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
Samba Slots is the best I’ve played
Samba Slots is the best I’ve played! The 10% no-wager cashback is amazing, games load fast, and Speed Blackjack is my favorite.
6 December 2024
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
I've played on Sambaslots for 3+…
I've played on Sambaslots for 3+ months-great experience! Monday cashback and fast withdrawals keep me coming back.
23 October 2024
Unprompted review
Reply from Samba Slots Casino
Hello there,
Thank you so much for taking the time to leave such a positive rating. Your feedback is incredibly encouraging and motivates us to continue delivering exceptional service to all of our players.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.
Best Regards,
Samba Slots Complaints
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